Q: Hi, I have received a fine amount of AED 500 for the reason that my vehicle broke down on the Al Salam Street near pineapple building on 16-03-2018 (Friday). There was some unknown substance on the road, because of which 4 other vehicles broke down. Police came to the spot and helped us move the vehicles using towing service. On request, they did not provide us with any report of the incident. I was driving a rented car from Shift Car Rentals and they insisted to get a police report, else all the charges of the damage would be on me. Hence on 18-03-2018, I went to request an incident report from the police. The officer did investigate and said he is going to mention that I had hit a substance. I said it is fine and he proceeded with the report. I was never told that I would be fined for this reason. It's not my mistake that there was something on the road which even the police could not find when they had come to help us. I do not know why am I fined for no reason. Kindly assist.

Q: I have not received my security deposit from a car rental company in Dubai. I returned the car on 3rd, April 2021 and have received confirmation of the return amount (834.35 AED) on 17th May 2021. From that date, I have written to them to deposit the amount several times with no answer. How can I apply a legal action to get the money I am owed. Thank you!

Q: Hello Everyone, I took a car from a car rental in 2021 and someone hit my car when I was at the red signal light. I raised the police complaint and got the green report saying the damage to the car should be borne by the insurance. I sent the same response to the car rental but they still keep asking me to pay and they are charging me AED 2500. I asked them for the reason but no response from them. After 2 years now in 2023, they hired an agent who is sending me emails and asking me to pay the money. When I referred him to the previous conversation he is saying as per the car rental's terms and conditions, I have to pay the amount. Appreciate your advice.

Q: Hi, Late at night, around 1 AM, I was speeding at 163 km/h in an 80 km/h zone in Khalifa City. I received a fine from the police and 23 black points. When I talked to the police, they told me I have to go to the traffic department for this issue. They also mentioned that the traffic department will initiate a case against me, potentially leading to prosecution. Will the case go to court? What charges will I face? What fines am I likely to pay? I heard that the court could also impose jail time for this offense. There was no accident or injury involved.

Q: Hi, I am a driver. One of my friends asked me to drive a rental car. I picked up a passenger from the airport, but the RTA caught me with the passenger and fined me 5000 AED. They also impounded the car for 14 days. Now, the rental company has filed a case against me and the person who rented the car. The person who rented the car is currently out of the country. The rental company is demanding payment for the fine and the removal of the tracker. Can you advise me on what I should do now? Thanks.

The stipulations of this UAE Traffic Law govern all types of vehicles and their drivers, and the passage of pedestrians and animals on public roads in the United Arab Emirates.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.