Questions & Answers
Questions & Answers
7 available 7 • View allTaking action against a bank for freezing the EOSB without consent

1
Q: Good morning,
I work for the MOE. I changed the emirate and they paid out my End of Service Benefit.
My salary is still the same and I am still employed by the MOE. My bank put a freeze on my EOSB and subsequently used it to pay down my loan and credit card.
Their reason was that my debt ratio was too high. I did not give them permission to do that but they did it anyway. I have never been late in paying them and I have been a customer since 2016.
My question is, can the bank legally do that?
Do I have to file a case against them?
Also, how to stop the bank from taking my entire salary to pay down their debt if they can take my EOSB even though I am still working with the same company; with the same salary being deposited into the bank?
Please advise!


Mar 21, 2020
2855
How can I release funds from my accounts after being frozen for a year by the Central Bank?

2
Q: Hello,
It's been more than one year since all three bank accounts in Dubai were frozen suddenly without any notice.
When I started to inquire regarding it I got the answer that my bank accounts are frozen by the Central Bank of the UAE. Although accounts are debit-frozen only.
I had some heavy transactions in one of my accounts and there is a huge amount stuck in my bank accounts.
I am willing to hire a lawyer or consultant who can assist me in releasing the funds from my accounts.
I am currently out of the country but I still hold UAE residency.
Please let me know if anyone can help me with this.


Apr 3, 2024
841
When does a creditor freeze my bank account? Before or after a judgment?


3
Q: Dear Sir/Madam,
When does a creditor freeze my bank account? Before or after a judgment?



May 12, 2024
713
How can I recover my money with a hold on my account due to a remitting bank request?




1
Q: Hello experts,
I have a hold on my bank account even though I have shared all the requested documents with the bank proving that the money belongs to me. However, they keep insisting that the remitting bank requested a recall.
Today, I received a notice of account closure from my bank. When I inquired about the amount on hold, I was informed that only the available balance will be issued via a manager's check.
The issue has been ongoing for almost 5 months now. Any advice on how to get my money back, please?





Aug 27, 2024
127
A bank has been restricting my account for 2 weeks now with no explanation: what can I do?




1
Q: Dear Lawyers,
It’s been two weeks since a bank restricted my account (Debit only) without any notification or warning. My account status shows as active though.
I have made countless calls, visited the branch 3 times, and raised a complaint (which was closed by the bank without resolving the issue) too but no response at all.
They give the same reply every time whether you call the helpline or visit the branch.
No one knows the reason why it’s restricted and every time it is the same reply: “Please wait, we have sent the reminder to the concerned department” from the last two weeks.
I have no cases, no liabilities to pay, and have evidence of all the transactions carried out on my account.
I just want to know what steps I can take to at least understand the reason behind the restrictions. It seems like the people working at that bank don’t even care.
It’s really depressing how they have been treating their customer for the last two weeks.





Nov 11, 2024
109
Dubai Court placed a hold on my account for another bank's case: what are my options?




1
Q: Hello,
I received an SMS and email from A bank stating that my bank account is on hold as per a Dubai Court order. I only have AED 2,000 left in my account, which is for my treatment and medication because I have breast cancer.
I lost my job last year and was unable to pay my personal loan installment with B bank. It was B bank that filed a case and a travel ban with Dubai Court.
But how can Dubai Court put a hold on my A bank account, even though the case is with another bank (B bank)?





+1
Nov 12, 2024
658
How can a bank account and assets frozen over a bounced cheque be unfrozen?




2
Q: Good day,
What is the exact process for unblocking or unfreezing a bank account and assets frozen by the courts due to a bounced cheque?
Is a new signed agreement required between the plaintiff and the accused (the debtor)?





Nov 19, 2024
150
Laws & Regulations
2 available 2 • View allFederal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
Dec 8, 1987
47906
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148375

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A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card.
Is a travel ban automatically applied?
I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case.
Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban.
If there is a travel ban, how do I find out?
I have checked the Dubai police app, and there are no financial crimes against me.
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Apr 4, 2025
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What’s the minimum time an employee must work for the employer who brought them to the UAE? 0
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What is the minimum duration an employee must work for the employer who brought them into the country before they can terminate the contract in the UAE?
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Can I stay home if my boss doesn’t pay my salary on time? 0
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Can I resign while my new visa is being processed before my first contract ends? 0
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What will happen if I resign at the end of my first contract before receiving the new visa while it is still in process?
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My husband is taking a loan to get married again while my daughter and I live in a shared accommodation. What are my rights? 0
My husband has a girlfriend/fiancée. He is Muslim now, but when we got married, we were both Christians. So I know that he will not have another wife because it's not allowed in our country and religion.
Do I have the right to tell him that it's illegal?
Also, we have loans here and in our country, and he wants to get a loan just to marry his girlfriend and find a flat for her. While my daughter and I only live in a room with shared tenants.
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Apr 4, 2025
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During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?
Apr 4, 2025
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I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
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Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
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If a bank has filed an execution cheques case through the Dubai Courts. Is a travel ban automatically applied? 0
A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card.
Is a travel ban automatically applied?
I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case.
Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban.
If there is a travel ban, how do I find out?
I have checked the Dubai police app, and there are no financial crimes against me.
Please advise if you know.
Apr 4, 2025
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View allHow can I cancel my current visa immediately without serving notice? 0
Hello,
I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
I don't have time to submit my notice period registration. What should I do?
Please give me the best advice!
Apr 4, 2025
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During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?
Apr 4, 2025
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Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
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I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
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How can I renew my Ejari if the landlord hasn’t signed the new contract? 0
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I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year.
However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him.
I need to renew my Ejari; however, how can I do it without the landlord's signature?
I have all the previous contracts signed by both parties, along with the Ejari for those contracts.
Apr 14, 2025
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View allHow to recover unpaid fees from a client who refuses to pay for online consulting services? 0
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Mar 7, 2025
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Tenant damaged property, deposit insufficient; how to claim compensation? 0
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Is it legal for a landlord to cut DEWA before the rental court verdict? 0
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Can a civil case delay my deportation after a criminal conviction? 0
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If I have a deportation due to a criminal case, and while serving time inside, a civil case is opened against me, does that stop my deportation?
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Can I keep my shop by paying rent in installments despite an eviction case against me? 0
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View allI received a judgment in my favor from RDC that awarded me legal fees. Does this include lawyer fees? 0
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Feb 14, 2025
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The public prosecution appealed a judgment to increase the fine I already paid. What do I do now? 0
Good afternoon,
Thank you for your time.
The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine.
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Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response?
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Feb 7, 2025
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Can we give a salary certificate to a new hired employee before he starts to open a bank account? 0
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Legally, can the company provide such a certificate?
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I received a termination letter from my company for restructuring. Is this considered arbitrary dismissal? 0
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Do I need to hire a lawyer if I found I have a marital case against me in the court? 0
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Feb 3, 2025
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