Questions & Answers
Questions & Answers
4 available 4 • View allResponsibility of the insurance to guarantee car repairs after an accident
2
Q: Good day!
I've had an accident a month ago and I took my car for repair and have signed a paper to proceed for repair under the advice of my insurance company.
After 1 month, I checked the status of my car and the repair shop asked me to transfer my car to another shop.
I drove my car for transfer I noticed that my car has some humming sounds, and it is shaking/having some vibration when it is accelerated to 60. I informed the shop and they said it will not be under insurance.
Now, what I am asking from my insurance company is to just make my car roadworthy and without the vibrations/humming sound but they are refusing as they are saying it was because of the normal wear and tear and not because of the accident.
But before the accident, my car didn't have any issues like what it has now.
My question is, do I have any right to ask the insurance to make my car roadworthy before it is released from the repair shop?
Thank you

Nov 3, 2021
432
Insurance company garage doesn't fix my car properly after accident. What can I do?
1
Q: My car got into an accident. As per the insurance company's instructions afterward, I put the car in the workshop.
After one week they repaired the car door. But the car door is vibrating and is not fixed properly. I took the car again to the workshop to try to fix it.
But still the car door is vibrating.
What is the solution?
Can you advise me?

Apr 7, 2022
921
How to claim the full price of my car that got damaged in an accident not due to my fault?

1
Q: My car got damaged in an accident, and it was not my fault.
The insurance said they will cancel the car and give me AED 5,500, whilst the car value on Facebook maybe is AED 12,000. The sum insured as car value is AED 7000 with insurance
Can't I claim pre-accident condition whatsoever the value of repair as it is not my fault?
I believe that the faulty party insurance must pay for all the damages that happened to my car due to the others' fault.
Why do I have to bear losses in depreciation and cancellation?
Please advise.


Jan 25, 2023
268
What is the process for claiming financial expenses at the Dubai Traffic Prosecution Court?


1
Q: Hello,
I would kindly request some information on the process of the Dubai Traffic Prosecution Court.
Facts:
1. I am the affected party (Green) as per the police report. There is no dispute from the other driver. No other parties are involved.
2. The police advised to open a file with the Dubai Traffic Prosecution Court to claim financial expenses that occurred as the result of the accident (loss of earnings, medical expenses not covered by insurance, etc).
Questions:
1. What is the process of the Dubai Traffic Prosecution Court? Do I need to submit documents prior to the court date and if so how is this done?
2. If the other party wants to settle out of court, is it possible to withdraw the court case? How is this done?
Many thanks for your time!



May 29, 2024
117
Legal blog
3 available 3 • View allAccident and Personal Injury Compensation 22
Personal injury involves an injury sustained physically, emotionally and mentally. The injured person is entitled to claim damages where he has suffered an injury due to the other person’s wrongdoing. The victim may file a case against the person, who is found guilty in a criminal case or his insurance company if the defaulter has secured himself by insurance. The UAE civil law allows filing a compensation claim for injury damages.
Mar 19, 2020
6790
The Procedures of Insurance Claims After the Major Floods in the UAE 3
It has been reported that the UAE has witnessed its heaviest rainfall in 75 years from late Monday the 15th of April till Tuesday night the 16th of April. The weather department recorded the highest rainfall in Al Ain, reaching 254 mm in less than 24 hrs and this was an exceptional event. We introduce in this article the details for claiming losses and damages from insurance.
Apr 22, 2024
249
Rejecting Vehicle Damage Claims by Insurance Companies in the 2024 Floods 2
In the event of vehicle damage caused by flooding in 2024, vehicle owners who hold valid motor insurance policies may find their claims rejected by insurance companies on technical grounds. This can understandably cause anxiety and concern for the policyholder, who may be seeking to understand their legal options and remedies.
Aug 19, 2024
105
Laws & Regulations
2 available 2 • View allFederal Law No. (21) of 1995 Concerning Traffic 11
The stipulations of this UAE Traffic Law govern all types of vehicles and their drivers, and the passage of pedestrians and animals on public roads in the United Arab Emirates.
Nov 20, 1995
17381
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148513

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