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Abu Dhabi, UAE

Scammed by a real estate agent: Flat occupied. How to file a complaint?

Dear Sir/Madam,

I was cheated by a real estate agent in Abu Dhabi. I paid him 12,500 AED in advance to book a 1BKH. After the payment, the agent asked me to come back after 2 days for the Tawtheeq process, but he kept postponing.

As a result, I went to the flat, and to my surprise, someone was already living there. After that, when I tried to contact the agent, he did not respond.

Can you please advise me on whom to contact and what the procedure is for filing a complaint?

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Dar Al Haqooq Legal Consultancy
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26 Dec 2023, 09:15

Dear Client,

Thanks for your question! I hope you are doing well. I will assist you in this matter.

To address being cheated by a real estate agent in Abu Dhabi, gather evidence, contact the Real Estate Regulatory Authority (RERA) to file a complaint, consider involving the police if fraud is suspected, and consult us for guidance on resolving the issue promptly.

For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.

We will be happy to help you.

Thanks & Regards,

ABDUL WAHIED

26 Dec 2023, 09:42

How can I contact you?

26 Dec 2023, 10:11

You can reach us via WhatsApp (..............) or email (.......................).

Note: Please contact us during office hours only.

Timings for office: 10:00 AM - 6:00 PM (Monday to Saturday).

Laila Hamza Al Mulla Advocates and Legal Consultants
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26 Dec 2023, 09:51

Dear Questioner,

You can file a complaint against him in RERA.

Two options can be done for you:

(i) Lawyers to serve a legal notice and follow up with the other party consistently to settle the matter; or

(ii) To consult a lawyer and file a case in the court of the relevant jurisdiction.

Share your WhatsApp number if you want to go with the service.

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KHE Legal Consultancy
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26 Dec 2023, 11:01

Dear questioner,

Yes, you can complain about this. You can either complain in RERA or file a consumer complaint in DED.

For further clarification, please share your WhatsApp number.

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Ibrahim Al Banna Advocates & Legal Consultants
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27 Dec 2023, 06:14

Dear Questioner,

I appreciate you reaching out to me with your concerning situation. I'm sorry to hear about the challenges you've faced with the real estate agent in Abu Dhabi.

Based on the details you've provided, it appears that you have been a victim of fraudulent activity. To address this matter promptly, I recommend taking the following steps:

- Gather Evidence:

Collect all relevant documentation, including payment receipts, communication with the agent, and any other supporting evidence that can substantiate your claim.

- File a Police Complaint:

Report the incident to the local police in the jurisdiction where the fraudulent activity occurred. Provide them with a detailed account of the situation and submit the evidence you have gathered.

- Contact Real Estate Regulatory Authority :

Reach out to the Real Estate Regulatory Authority in Abu Dhabi to report the fraudulent agent. They may be able to provide guidance and take appropriate action.

- Seek Legal Assistance:

Considering the complexity of real estate matters, it is advisable to consult with a legal professional who can guide you through the legal process and help you recover any losses. If you would like, I am available to discuss your case further and explore the best course of action.

Please don't hesitate to reach out to me via WhatsApp or phone to schedule a consultation. I am here to assist you in resolving this matter and ensuring that your rights are protected.

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