Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hi, My tenant was not paying rent, so I filed a case and won it. The court has given a bailiff eviction date of 7th July. The tenant also has outstanding rent plus court fees to pay. The tenant called me and proposed an out-of-court settlement. She is offering to hand over the keys today, along with her furniture, to compensate for the outstanding rent. I don't trust the tenant as she has lied many times. She's asking me to come visit the apartment to look at the furniture and take the keys. 1. Please advise if it's ok to visit the apartment and take the keys and furniture without involving the bailiff. Do I need to report the furniture adjustment against the rent due to the court? 2. Can she create any other problem on my physical visit, although I have WhatsApp messages of her request? 3. Can she request payment installments from the court if I don't agree to take her furniture? 4. Can I write down the settlement with her on a plain piece of paper with her signature?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, I'm living outside the UAE now. Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hello, I paid a contractor (via bank transfers) to deliver a project (1BHK renovation – full), and they did not. What action can I take against them in Dubai?

Hello, If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?

Hi Sir, My husband had a judgment where he was found not guilty, as the misdemeanor court stated that it doubts the charges against the accused and found no conclusive evidence except the statements in the report files. The court considered this invalid because there was no translator. After this, if the Public Prosecution appeals, will the verdict remain unchanged and be upheld if there is nothing more than this  Can you shed some light from your experience on this issue and say if the result will remain the same?

Hello, My lawyer has charged me more than the actual amount for registering my labour case. What should I do?

السلام عليكم، أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك. في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة. أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات. أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع. شكراً جزيلاً.

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hello, If I paid a 5% deposit for an off-plan apartment but the seller did not inform me about the fee and asked me to pay the deposit beforehand, can I get my deposit back because of being deceived by the seller?

Hello, I'm living outside the UAE now. Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?

Hello, Is it okay to give birth in the UAE if the mother is single and the father is married? Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hi, My tenant was not paying rent, so I filed a case and won it. The court has given a bailiff eviction date of 7th July. The tenant also has outstanding rent plus court fees to pay. The tenant called me and proposed an out-of-court settlement. She is offering to hand over the keys today, along with her furniture, to compensate for the outstanding rent. I don't trust the tenant as she has lied many times. She's asking me to come visit the apartment to look at the furniture and take the keys. 1. Please advise if it's ok to visit the apartment and take the keys and furniture without involving the bailiff. Do I need to report the furniture adjustment against the rent due to the court? 2. Can she create any other problem on my physical visit, although I have WhatsApp messages of her request? 3. Can she request payment installments from the court if I don't agree to take her furniture? 4. Can I write down the settlement with her on a plain piece of paper with her signature?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, Is it okay to give birth in the UAE if the mother is single and the father is married? Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Salam, My company has filed a complaint against me in MOHRE related to training fees. This is the clause mentioned in my contract: "The Second Party shall be obliged to pay back the value of the training (which is estimated at an amount of 10000 AED) when they terminate the employment contract based on their own free will (within One Year) from the date of commencement of their contract, without prejudice to the First Party's legal or contractual obligations. (the amount agreed on for the value of the training period must be commensurate with the employment period of the employee)" My question is: 1. I served 11 months in the company. Can they demand the full 10,000 or it should be less due to 11 months (as per the last line of the clause)? 2. I didn't even get training from the company. I learned normally by working on projects with seniors. No training session was conducted for me. Should I still have to pay? My case is in MOHRE. Thanks

Hi, Amnesty 2024 has just started, and I really want to apply for it, but I have a company bounced cheque and personal credit card debt. Is there any solution to avail of the amnesty and legalize my status? If yes, what is the step-by-step procedure? Thank you to those who can enlighten me on this question, and God bless us all!

Hello, I have a civil case for a bounced check and a travel ban. My passport has expired and can only be renewed in my home country. Due to the travel ban, it is not possible to exit and renew the passport. With an expired passport, I can't work. What are the options in this situation? Can my wife take this case and start paying in installments so that I can go to renew his passport and come back? Thank you!

I have an unpaid credit card of approximately AED 45000 in the UAE. I will be traveling to Qatar due to work. Will I be arrested in Qatar?

I have had a drug case against me recently and it has been closed. I have paid my fine and I am cleared from the travel ban. I am still working with the same employer but I am thinking about changing jobs. Will I be able to get a new employment visa and be hired in a new firm despite the record?