Can I get my deposit back if the seller didn’t inform me about the fee before payment?

Hello,

If there is proven fraud and if there is fraud on the part of the seller, the terms can be modified or the contract can be terminated by a court ruling, and the seller can be obligated to return the amount paid as a result of this.

Feel free to contact us at our office's contact numbers, which you will find in our profile on mobile, via WhatsApp, or via email.

Dear Client,

Thank you for your inquiry regarding the 5% deposit you paid for an off-plan apartment.

In the UAE, developers and sellers are required to disclose all payment terms, including any required deposits, before accepting any funds from buyers.

If you believe that the seller failed to inform you about the deposit fee in advance and you were not made aware of this obligation before payment, you may have grounds to claim misrepresentation or lack of informed consent.

Your eligibility for a refund will depend on the specific terms outlined in your sales agreement and the status of the project.

Generally, refunds for off-plan deposits are mandated if the project is cancelled by the Real Estate Regulatory Agency (RERA) or the Dubai Land Department (DLD).

If the project is ongoing, a refund is not automatically guaranteed unless you can demonstrate that you were misled or that there was a lack of proper disclosure.

I recommend the following steps:

- Review your signed agreement for any clauses related to the deposit and refund policy,

- Collect all communications with the seller, especially those that may support your claim of insufficient disclosure, and

- If you believe you were deceived, consider filing a complaint with RERA or seeking legal advice to explore your options for a refund.

If you would like professional assistance in reviewing your documents or pursuing a formal complaint, our team is available to support you throughout the process.

Please let me know if you would like to schedule a consultation or require further guidance.

Best regards,

Hello,

If you paid a 5% deposit for an off-plan apartment and the seller failed to disclose mandatory fees or misrepresented key terms before you paid, you may have grounds to claim a refund due to misrepresentation or lack of informed consent.

Under UAE consumer protection and real estate laws, developers are required to clearly communicate all costs and contractual obligations before accepting any payments.

If you can prove that the seller intentionally withheld important fee information or pressured you into paying the deposit without full disclosure, this could be considered deception or unfair commercial practice.

For further assistance, kindly share your WhatsApp number.

Hello,

Developers and sellers are generally expected to disclose all significant fees and charges associated with an off-plan property purchase before the buyer commits or signs the Sale and Purchase Agreement (SPA) or pays a significant deposit.

If the seller failed to inform you about a significant, mandatory fee before you paid the 5% deposit and committed to the purchase, you might have grounds for claiming deception or misrepresentation, which could lead to a deposit refund.

We will let you know the procedures to be undertaken in detail.

Kindly share your WhatsApp number to discuss further.

Good morning,

Thank you for reaching out regarding your off-plan property deposit!

Based on what you’ve shared, if the seller failed to inform you of required fees prior to collecting the 5% deposit, there may be grounds to seek a refund due to misrepresentation or non-disclosure, which can be challenged under UAE Civil Code and relevant real estate laws (such as Dubai’s Law No. 8 of 2007).

These laws obligate developers to clearly disclose all financial obligations before any payment is made.

To assess your case properly and advise on next steps, including a possible complaint to the Dubai Land Department or other authorities, we recommend scheduling a consultation to review your documentation (e.g., payment receipt, communications, agreements).

Please let us know a convenient time to proceed.

Kind regards,

Dear Inquirer,

Thank you for your question!

If the seller failed to disclose mandatory fees before collecting your 5% deposit for an off-plan property, this could be considered misrepresentation or lack of proper disclosure, which may give you legal grounds to claim a refund, depending on the contract terms and communication evidence.

To assess your eligibility for a refund and take appropriate legal action, we recommend booking a consultation or authorizing our office to represent you.

Contact Future Vision for Advocacy and Legal Consultancy today for expert assistance.

Dear Questioner,

Thank you for your message!

If you paid a 5% deposit for an off-plan apartment and the seller failed to inform you in advance about additional fees, this may be considered misrepresentation or lack of proper disclosure, which can be grounds to seek a refund of the deposit.

In the UAE, real estate developers and agents are legally obligated to clearly disclose all costs and conditions before collecting any payments. If you were misled or key information was withheld, you have the right to:

- File a complaint with the relevant real estate authority (e.g., RERA or DLD in Dubai),

- Request a cancellation or refund, and

- Take further legal action if needed.

Please feel free to share any documents or communication you have with the seller so we can assist you further in evaluating your legal position and next steps.

Best regards,

Mohammed Salah

Legal Consultant

Thank you for your message!

Based on what you've described, if the seller failed to disclose key fees or misled you into paying the deposit under incomplete or deceptive information, you may have grounds to claim for a refund under the UAE Consumer Protection Law and relevant RERA regulations, especially if the transaction lacks transparency or violates fair contractual practices.

However, the success of your claim depends on a closer review of the booking form, payment proof, communication records, and the nature of the representation made by the seller.

I recommend scheduling a legal consultation so I can assess your documents and advise you on the best course of action, whether it's initiating a legal notice, a complaint before the Dubai Land Department, or pursuing court remedies.

Please feel free to reach out to me on WhatsApp or phone at [------------] to discuss your case in detail and explore how I can assist you further.

Best regards,

Suhail Rana

Advocate & Legal Consultant