Questions & Answers
Questions & Answers
6 available 6 • View allInitiating a case against an immigration consultancy company
3
Q: Hi,
I have a dispute with one immigration consultancy firm in Dubai. I have signed an agreement with them for seeking their services two years ago.
However, later I came to know that they have not provided complete information for qualification on the first instance due to which my case does not qualify at all for Canadian immigration.
Now, I am asking for cancellation of the agreement, which they refuse claiming it was my mistake.
Kindly advise regarding the right forum and the way to proceed legally with my case.
Regards,
Mudassar Farooq

Oct 14, 2017
1358
Recovering money from immigration consultant requested mistakenly

8
Q: How can I get my AED 11000 back paid to an immigration consultant?
The amount was charged for a service which I am not eligible for.
I have a voice recording of the promises made by the consultant.


Jan 4, 2021
977
How to claim the refund from an immigration agency after failing to fulfill obligation?
4
Q: I approached an immigration consultancy in Dubai for a Canada work permit, we signed an agreement and I paid AED 28,600. The agreement said if the company doesn't process my work permit within 6 - 8 months, I will be entitled to a full refund within 90 working days.
The company defaulted on the processing time and I requested and signed a refund document with the company stating that a "refund will be given within 90 working days".
From the look of things, the company isn't willing to refund the money after 90 working days.
In this case, what should I do or where should I complain to get my money back from the company ASAP?
Note: my visa will expire on February 24, 2023, and the 90 working days for the company to refund me will end on February 04, 2023.
Thanks for your assistance.

Jan 23, 2023
759
Can I sue a consultant for delaying a Poland work permit application?




1
Q: Dear Sir/Madam,
I applied for a Poland work permit through a consultant, but it has been almost 13 months and the application is still in progress.
Is there any legal way to take action against the consultant?





+1
Nov 13, 2023
84
An immigration consultant has breached its promise. How can I obtain a refund?


1
Q: Hi,
I applied for a European work permit through an immigration consultant based in Dubai.
They promised to complete the process within 7 months. Now it is more than 8 months, and they did nothing in the application.
Now they are not returning the amount which I had paid to them. Their promise to complete the process in a given time was via email.
What legal option do I have to get my money back?



Nov 27, 2023
104
What are the chances of recovering my money from a fraudulent immigration company?




1
Q: Good Morning,
A fraudulent company committed to providing results from the AIP program in Canada. I paid approximately AED 80,000 in November 2023, and they gave me a post-dated cheque to ensure my amount.
They failed to deliver the results as promised; the owner himself decided to roll back the program and proceed with a refund, but he eventually did not fulfill his commitments, even after agreeing to installments.
We have been chasing him since March 2024, but he is not responding. He has nothing to say, and currently, he is not in the UAE. In this case, how can I recover my hard-earned money, which is for our children? How can I file a case?
Currently, I am living in Saudi Arabia. I know there is some platform where I can raise an online complaint, but I’m not sure how long it could take to finalize the case. What are the chances of winning?
Many people have been trapped in this fraud; I am not the only one. The owner committed this fraud through his sales employee with over 100 victims.





+1
Aug 12, 2024
91
Legal blog
1 available 1 • View allContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 3, 2021
1133
Laws & Regulations
2 available 2 • View allFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
9926
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148367

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I got a work permit and entry from a Dubai employer for work. What documents do I need to carry? 0
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My company has filed a case against a client for failure to pay and bounced cheque. How to follow up? 0
Hello.
My company has filed a case against a client for failure to pay and a bounced cheque. The client's company is registered as a virtual office in the Creative City Free Zone in Fujairah, so our case is filed there.
The client basically purchased some equipment from us, and his payment via bank transfer did not go through and was rejected. Then, when we deposited his security cheque after multiple attempts to contact and no answer, the cheque bounced.
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The court has accepted our application, however, they have instructed the execution bureau to get the Emirates ID of this authorised signatory. The bureau is asking us to get it, and we have no way to do so, unfortunately.
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I received a legal notice to pay rent and cleared the amount. Can the landlord ask me to pat late fees penalty? 0
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Hello,
If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?
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Missing business partner since 2003. What to do about his share in the LLC? 0
Hello,
I am a manager of an LLC company with 25% share. In February 2003, a partner joined the company with a 25% share.
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Can a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
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How much time do I have to start paying after the verdict in the appeal court? 0
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How much time do I have to start paying after the verdict in the appeal court?
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Can an employer post an employee’s photo on social media without their consent? 0
Hello,
Can an employer post an employee's photo on social media, LinkedIn or Instagram, without the employee's consent?
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I believe LinkedIn and Instagram are personal profiles and one cannot be forced to update the details. This photo was taken in the office.
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Is it legal to reduce the salary after signing an employment contract?
Mar 19, 2025
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Can the owner of a company escape if there is a cheque execution and travel ban on him? 0
I raised a cheque execution case against a company and its owner and won. There is a travel ban on him. I was receiving installments for three months and now he stopped paying.
The court after request summoned him. In total, he paid only 30% of the owed money. I found that his company license is expired and also in the month his visa will expire.
Does he have any option to avoid payment?
Please note he was deceived by showing no money in his bank account and no assets in his name but he is running multiple businesses.
Also a month ago, he tried to convince me to lift the travel ban but I refused to do so. But he submitted a guarantee and left UAE.
Now the status shows he is back in the UAE and the travel ban imposed again. But after that, he stopped payment.
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In EMARATAX, must two licenses for the same activity in different emirates register separately? 0
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Can a developer demand extra payment for a 30% size increase after handover? 0
Hello,
I purchased a one-bedroom off-plan unit in Dubai from a well-known developer under an SPA specifying an area of 801 sq. ft. I completed all payments as per the developer’s payment plan, and the unit was handed over to me without a Title Deed.
After taking possession, furnishing the unit, signing a tenancy contract, and making repeated follow-ups to obtain my Title Deed, the developer informed me, 45 days after handover, that the actual area was 1,041.41 sq. ft., a 30% increase from the original SPA terms.
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View allماذا يحدث بعد إصدار قرار الحجز في حالة عدم وجود حسابات أو أموال للمنفذ ضده؟ 0
السلام عليكم،
ماذا يعني اتخاذ قرار الحجز التنفيذي على الأموال والحسابات والتواصل مع البنك المركزي في قضية تنفيذ للمنفذ في أبو ظبي؟ مضى على الإعلان ٨ أيام ولم يصلني المبلغ المنفذ به بعد.
ما الإجراء الذي يتخذه القضاء في هذه الحالة بعد ذلك في حال عدم وجود حسابات أو أموال للمنفذ ضده في بنوك الدولة؟ وقانونًا إلى متى أنتظر وماذا أفعل؟
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A tenant usually defaults on rent payments. How can I evict him? 0
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Apr 26, 2024
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Can I travel to Qatar if a collection agency told me I have a travel ban for an unpaid loan? 0
Salam,
I received an email from a company in the UAE - which is a collection agency - informing me that I had a travel ban and arrest warrant issued in the UAE for an unpaid loan a week ago.
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Is it legal for debt collectors to contact the employee's workplace for defaulting on debt? 0
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