Questions & Answers
An immigration consultancy scam: Work permit denied, refund delayed for a year
Respected Lawyers,
I am working and living in Abu Dhabi. A year ago, I submitted my documents and paid AED 6,000 to an immigration consultancy in Abu Dhabi to help me obtain a Canada work permit.
According to them, they would complete and provide the work permit within one year. However, more than a year has passed, and there has still been no positive response or progress.
I requested a refund, but they sent me an email saying that they would refund me after 120 working days.
Please advise me on how to file a case to get my refund as soon as possible.
Thanks!
Best Regards
Dear Client,
Thanks for your question! I hope you are doing well. I will assist you in this matter.
To seek a refund for your Canada work permit application with an immigration consultancy in Abu Dhabi, follow these steps:
- Contact the consultancy in writing requesting a refund.
- Report the matter to the UAE Consumer Protection Department or the relevant authority in Abu Dhabi that oversees consumer complaints.
- Consider legal action if necessary.
- Keep all relevant documents and records throughout the process.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will be happy to help you.
Thanks & Regards,
ABDUL WAHIED
Dear Waqar Ahmad
Under UAE law, you have the right to file a claim against the immigration consultancy for the return of your money.
You should first contact the consultancy and demand a refund. If they do not respond or refuse to refund your money, you can file a complaint with the relevant government authority in Abu Dhabi, such as the Department of Economic Development or the Department of Tourism and Commerce Marketing.
You can also file a civil lawsuit in the court of competent jurisdiction in Abu Dhabi. You should consult a lawyer in Abu Dhabi to help you with the process.
