Questions & Answers
Questions & Answers
4 available 4 • View allAbusive language and harassment used by collection agent of a bank
6
Q: Hi,
Can I file a complaint against a debt collecting agent for harassing me to collect my debts for a bank in UAE?
They have been calling me and I responded to their calls and during my off, they tried to reach me but I could not respond to them due to personal reasons.
They called my parents back home and threatened me saying they will call my boss and sent me a voice text saying "I will make you suffer".
They are using abusive and unprofessional languag like "I am criminal" and "liar" and asking me "Am I a human even?".

May 23, 2021
1438
Defamation by an collection agency for debt recovery


2
Q: Dear Sir/Madam,
I am a UAE ex-pat. I have a debt from a bank and their collection agency is trying to chase me. I am unable to pay back because of my financial issues.
Now they are trying to defame me in my existing company and looping my employer in the emails to humiliate and defame me.
Are they legally allowed to do so?



Oct 12, 2022
546
Pressure tactics by the collection agent of a bank
7
Q: Hi Sir,
I have a concern regarding the issue with a collection agent for RAK Bank.
I didn't pay my credit card debts for several months due to some family financial matter.
Now, I am in trouble and put in a warning by the management for termination, because of the collection agent who keeps on sending emails to the company's email addresses on our website.
He is harassing me also and affecting my emotions, mental health and credibility in the company.
I have informed him that I can provide a payment by next month, but he keeps on insisting to pay on 28 and sending to the company's email address.
What should I do?

Oct 8, 2017
6651
What can I do in case of threatening and defaming for a disputed debt?




0
Q: I am in Abu Dhabi. Someone was disputing about the money he says I owe him. On WhatsApp, I told him if you have a problem, you can complain or report that.
Then he started sending me messages saying that I was a liar and a scam. And that he will come to my residential building and tell everyone that I am a liar and scammer, and he will come to my apartment and take the money he claims it’s his.
He also made a racial comment about my home country (that this is UAE and not your home country where you can scam people). He also mentioned something bad about my family.
I reported this to the police with screenshots of the chat. What else can I do in this case of threatening and defaming?





+1
Oct 25, 2024
115
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148521

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