Questions & Answers
Questions & Answers
5 available 5 • View allResponsibility of the insurance to guarantee car repairs after an accident
2
Q: Good day!
I've had an accident a month ago and I took my car for repair and have signed a paper to proceed for repair under the advice of my insurance company.
After 1 month, I checked the status of my car and the repair shop asked me to transfer my car to another shop.
I drove my car for transfer I noticed that my car has some humming sounds, and it is shaking/having some vibration when it is accelerated to 60. I informed the shop and they said it will not be under insurance.
Now, what I am asking from my insurance company is to just make my car roadworthy and without the vibrations/humming sound but they are refusing as they are saying it was because of the normal wear and tear and not because of the accident.
But before the accident, my car didn't have any issues like what it has now.
My question is, do I have any right to ask the insurance to make my car roadworthy before it is released from the repair shop?
Thank you

Nov 3, 2021
404
Issuing a police letter of a car damage for the insurance company to repair it
2
Q: Hi,
My car was hit by another party who was under the influence of alcohol. The incident happened in Sharjah where my car was in paid parking and the other party drove the car to the parking and hit my car.
Now, this has been taken to the court. Unfortunately, I am not able to repair my car nor the insurance company, because they are asking for a police letter which was not provided by the police.
Since it's not my mistake, why the court or the police are not providing me with the police report?
What shall I do to get the police letter?

Nov 7, 2019
481
Liability for medical costs in a rented car accident
2
Q: Hello.
I'm a tourist. I got a car accident last June. The police gave me a green report for car damage. After 2 days I felt pain, so I went to see a doctor.
Because I don't have a health insurance, the medical cost was very expensive for me. So after that, I couldn't see a doctor anymore and I couldn't receive anything even medical cost.
The car was rented, so the rental company dealt with the damaged car.
Can I receive medical cost?

Oct 23, 2018
858
How can a car rental company collect a fine from a customer who refuses to pay?




2
Q: Hello,
We have a car rental company. A customer has a 5000 AED fine and refuses to pay.
Is there any legal way to collect the money from him?





+2
May 5, 2024
529
A colleague crashed my rented car, and they want me to pay for the damages. What now?


1
Q: Dear Sir/Madam,
I hired a rental car, and it was involved in an accident. I'm a new license holder. However, the accident was caused by my colleague and was registered under his license, with an ARC report generated (minor scratches only).
Now, the rental car company is asking me to pay 10,000 DHS because I let someone else drive the car, saying the insurance won't cover this. But I don't have that kind of money.
What can be done in this situation?



May 28, 2024
95
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148367

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I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
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Apr 4, 2025
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During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
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Apr 4, 2025
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Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
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3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
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I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
Apr 4, 2025
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How can I renew my Ejari if the landlord hasn’t signed the new contract? 0
Hi,
I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year.
However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him.
I need to renew my Ejari; however, how can I do it without the landlord's signature?
I have all the previous contracts signed by both parties, along with the Ejari for those contracts.
Apr 14, 2025
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