Questions & Answers
Questions & Answers
6 available 6 • View allResponsibility of the insurance to guarantee car repairs after an accident
2
Q: Good day!
I've had an accident a month ago and I took my car for repair and have signed a paper to proceed for repair under the advice of my insurance company.
After 1 month, I checked the status of my car and the repair shop asked me to transfer my car to another shop.
I drove my car for transfer I noticed that my car has some humming sounds, and it is shaking/having some vibration when it is accelerated to 60. I informed the shop and they said it will not be under insurance.
Now, what I am asking from my insurance company is to just make my car roadworthy and without the vibrations/humming sound but they are refusing as they are saying it was because of the normal wear and tear and not because of the accident.
But before the accident, my car didn't have any issues like what it has now.
My question is, do I have any right to ask the insurance to make my car roadworthy before it is released from the repair shop?
Thank you

Nov 3, 2021
445
Issuing a police letter of a car damage for the insurance company to repair it
2
Q: Hi,
My car was hit by another party who was under the influence of alcohol. The incident happened in Sharjah where my car was in paid parking and the other party drove the car to the parking and hit my car.
Now, this has been taken to the court. Unfortunately, I am not able to repair my car nor the insurance company, because they are asking for a police letter which was not provided by the police.
Since it's not my mistake, why the court or the police are not providing me with the police report?
What shall I do to get the police letter?

Nov 7, 2019
523
Insurance company garage doesn't fix my car properly after accident. What can I do?
1
Q: My car got into an accident. As per the insurance company's instructions afterward, I put the car in the workshop.
After one week they repaired the car door. But the car door is vibrating and is not fixed properly. I took the car again to the workshop to try to fix it.
But still the car door is vibrating.
What is the solution?
Can you advise me?

Apr 7, 2022
940
Can I get a replacement car if I had a major accident with a car I just bought from the showroom?




0
Q: I bought a new car from the showroom 3 months ago. I have full-cover insurance. Today my car met with a major accident and I am not faulty.
Can I get a new car from the insurance company?





+1
Jan 25, 2024
277
Can the other party in a car accident ask me for money if my insurance does not cover third-party repairs?

1
Q: I have fully comprehensive car insurance with agency repair and just had an accident in Dubai where it was my fault.
The other car is a [-----] with a warranty and my insurance has approved their claim but won’t let them get the repairs at the agency.
It turns out the agency repair on my policy is for me only not for third parties.
Now the [----] warranty becomes void if they don’t go to the agency which my insurance won’t cover so the [----] owner is asking me for the money now!
What do I do?


Feb 6, 2024
156
I had a major car accident and the insurance company is not paying the full amount. What to do?




0
Q: Good afternoon,
I was involved in a major car accident that went through public prosecution. It is important to know that I am the victim in this.
My car has been declared a total loss, and they are offering 50% less than the insured sum. I am also trying to recover our medical expenses and personal injury following the accident, for which I have all the invoices and medical diagnosis reports.
My insurance is [------] fully comprehensive, but they are not offering any support with recovering the medical expenses or with claiming for personal injury, as I was not at fault in this accident.
The faulty party's insurance legal representative mentioned that she does not understand English and does not understand the emails or documents that I send.
She is claiming that my medical diagnosis does not suggest that the injury was caused by the accident, even though it is mentioned within the report that the trauma from the car accident is a likely cause of the blood clot initially.





+2
Mar 26, 2025
135
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148618

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