Questions & Answers
Questions & Answers
5 available 5 • View allLegal action I can take against a client refusing to pay the invoice of provided services?



2
Q: I am owed payment for an invoice for services rendered but the client refuses to pay despite promising to do so.
I have tried unsuccessfully for 9 months to get the payment. It is AED 35,000. I have an LPO and proof in writing from the client that he would pay.
What are my next legal steps?




Jul 25, 2022
325
Claiming unpaid invoice from a client located in Saudi Arabia

1
Q: One of my clients is located in Saudi and he isn't paying the amount he owes to me for the goods supplied to him.
He's way past the 90 days credit and now he isn't picking up my calls. What are my options?


May 11, 2020
1968
Refusal to pay for the job done
1
Q: We are a software company who have signed a contract with a client. The contract expired in Nov. 2015. We continued to work with the client on the project. We received 5 payments out of 7 payments that were due. Each payment was linked to a milestone in the project. Now the client claims the software solution is not up to the quality they want and they want to sue us for damages.
In the contract, we have a clause that says they can sue for a maximum of 50% of the money they paid us. However, each of the 5 payments they made were linked to a milestone of the project contract and the payments that were made were approved by their managers who now claim that the software quality has an issue.
Are they entitled to sue for damages? How can we best protect ourselves?

Jan 30, 2017
1114
How to claim an outstanding balance from a client?




1
Q: Hi,
Good afternoon!
One of my clients took merchandise worth 12000 AED but only paid 7100 AED, leaving a balance of 4900 AED.
I have been asking her to pay the remaining amount for more than 18 months now.
Can I recover the amount from her?





Mar 21, 2023
69
How to collect the amount of an invoice from a client who keeps delaying payment?



0
Q: Hello,
We are providing services to our customers in 2022 and 2023.
Our accounts staff sent the client a copy of the invoice, but they delayed it, so they were unable to make the payment.
Is it possible to collect the amount from them?




Jan 19, 2024
82
Legal blog
3 available 3 • View allHow to Get Paid if You Are a Small Business? 6
An interview-format article covering the topic of getting paid for small businesses in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 15, 2021
478
How to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
691
Payment Orders in the UAE 4
An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 24, 2021
1342
Laws & Regulations
4 available 4 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148343
Federal Law No. (10) of 1992 On Evidence in Civil and Commercial Transactions 14
The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.
Jan 15, 1992
19086
Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33000
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75279

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538 538 answers •
View allI received a judgment in my favor from RDC that awarded me legal fees. Does this include lawyer fees? 0
I have received a judgment in my favor from RDC that awarded me legal fees.
However, RDC says that legal fees do not mean lawyer fees; they are RDC fees only.
Is this correct?
Feb 14, 2025
97
The public prosecution appealed a judgment to increase the fine I already paid. What do I do now? 0
Good afternoon,
Thank you for your time.
The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine.
Can you please explain what happens during a criminal case appeal hearing for me as a defendant?
Will I be asked questions?
Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response?
Thank you again for your time.
Feb 7, 2025
128
Can we give a salary certificate to a new hired employee before he starts to open a bank account? 0
Dear lawyers,
The new employee will start on June 1, 2025. However, he would like to open a new bank account in the UAE thus asking to provide the salary certificate mentioning his salary in AED and if possible not mentioning the start date.
Legally, can the company provide such a certificate?
Feb 4, 2025
111
I received a termination letter from my company for restructuring. Is this considered arbitrary dismissal? 0
I received a termination letter from my company on January 31st, 2025, with a one-month notice period, stating my last working day as February 28th, 2025.
The reason given for the termination is "considering the current business scenario, the company has considered measures to reorganize the business."
Could this be considered arbitrary dismissal?
Am I entitled to any compensation or benefits from the company as a result of this termination?
Feb 5, 2025
89
Do I need to hire a lawyer if I found I have a marital case against me in the court? 0
By checking in Al Adheed, I have found there is a marital matter case against me in Dubai Courts. There is a hearing date for next week and the time mentioned in the case status with a link for an online hearing.
However, I have not received any message from Dubai courts regarding this by mail or phone. I have all contact details updated with EID. In this case, what should I do?
I don’t know what the case is about.
Should I hire a lawyer or I can attend the hearing by myself?
Please do suggest options.
Feb 3, 2025
82

Other answers by
249 249 answers •
View allAssistance with clearing a police case and lifting a travel ban in the UAE 0
Good day!
I have rental disputes and got a settlement plan 8 months ago.
But I did not pay the settlement because at the moment of applying for the settlement plan, I had a job offer and lost it because of the travel ban and the visa could not be processed.
I have another personal police case where I already paid an amount of 18,000 and the claim was 40,000 dirhams. Now that I did not continue paying, the plaintiff put the case again.
I have another offer letter now and I want to get a clearance certificate within 48 hrs, or else I might lose this job as well.
Kindly advise
Sep 7, 2022
315
I bought a new vehicle from the dealership with a hidden defect. What can I do? 0
I bought a new vehicle from the dealership [-----] and after 5 min of using the car, an alert popped up. Less than 24h later I informed the dealers of the issue.
After struggling with them about it, I finally brought the car to service at their company and they have confirmed the part needs to be fully changed.
I’m telling them I cannot accept a faulty car and demand either a refund or another vehicle. So far they’ve been less than cooperative.
Oct 5, 2022
242
How to know the judgment when the portal says "decided"? 0
Dear sir/madam,
There is a case against me in a commercial, full-jurisdiction court. Sorry if I'm getting this wrong. I have not participated in the case and on the advice of my UK lawyers, I have not been represented there in Dubai.
Upon checking the portal, it says a judgment was reached yesterday, but I can't see further details. So my questions are:
1) Do judgments happen behind closed doors or in front of the lawyers? (the plaintiffs have lawyers)
2) How long does it usually take for the verdict to be public and for me to see the outcome of the case?
The only thing it says online is the word "decided".
Oct 19, 2022
661
Getting deported from the UAE while the medical checkups are good. What to do? 0
Hi there,
I got deported from the UAE for failing medical but when I reached my country, I have done several medical checkups but everything is OK; HIV negative, no hepatitis B, etc.
I don't know if there was a mistake or a misfortune for me. I am wondering if they can allow me to come back to Dubai.
Sep 1, 2022
752
Is it mandatory to visit the CID in person to update my records? 0
Respected Advisors,
I have been involved in a few criminal cases since 2017, but all of them were cleared by this year. I have obtained release letters for all the cases from the public prosecution office through an online portal.
Recently, I also received my residence visa. After the visa process was completed, I applied for a PCC online. However, the request was rejected.
I contacted the 901 office, and they advised me to visit the CID. I arranged for a power of attorney to be granted along with all the necessary documents to update the system.
Twice I was told to come in person, but I am hesitant to do so because of my previous negative experience.
Could someone please advise me whether I must go in person or if the person holding the power of attorney can handle the process?
Thank you!
Nov 15, 2023
666
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