Questions & Answers
Questions & Answers
5 available 5 • View allRecovery of a commercial invoice against supplied material
1
Q: Hello.
We supplied material to a company in Abu Dhabi, but now they are not paying the invoice.
What to do?
Please help.

Nov 27, 2018
715
Consumer protection and the concept of "cooling period"
1
Q: Is there a law regarding a "cooling period" on an item purchased?
We had a problem with a company distributing vacuum cleaners in Sharjah, we have returned the item to them as we felt like being pressured to buy without giving us time to think before buying, and their contract states that I have to pay 4,000 Dirhams as a cancellation if I return the item within 3 days.
Is it legal? Where is the 3 day cooling period?

May 17, 2017
1736
The consequences of returning an item after receiving it
1
Q: Hello madam,
A sales agent recently came into our house (around 8 pm) to do a demonstration of an expensive vacuum cleaner. After the demo, my wife and I decided to take 1 unit because they have offered an installment payment scheme for 12 months.
The following day, we talked to the agent that we will not proceed with the purchase and he just said that we will go to jail because of the law and there is no way to return the item because the sales contract includes that a customer will not be able to return the item once it is received.
As of now, we haven't paid anything to them as they first require us to pay by cheque. but then he requires us to pay cash in the first month.

Apr 14, 2021
391
How can we sue an e-commerce company for providing nonworking items?
2
Q: Hi!
How can we sue an e-commerce company for providing nonworking items that were supposed to be installed, but didn't?
They keep telling about hours, but nothing is done. The item is dangerous and can lead to lethal consequences as technicians say.
I filed a case in Dubai consumer rights, but I guess nothing will be done. Maybe the court is the only solution?

Jul 28, 2022
277
How to claim the money back after finding that a car is faulty?

1
Q: Dear sir/madam,
My husband and I (Swiss, new Dubai residents) bought a car in Dubai and drove it together with the seller (private), everything seemed in perfect condition. When preparing for the insurance, we learned it was an “accident car”.
We contacted the seller who explained that he had imported the car from the US and repaired it but it was in perfect condition (apart from a few scratches), which we naively believed and trusted.
After purchasing the car, we realized that the airbag and AC did not work. We brought the car to the Orange Auto test center which detected faults in the Digital Engine Electronic, Airbag, Gateway, Rear end electronic, and AC.
We asked the seller to return the car and get our money back, or we would sue him for deception related to the sale of a vehicle with significant safety deficiencies. The seller responded that if we are not happy, we should sell it again.
Please let me know if you can help me in suing the seller!


Oct 28, 2022
283
Legal blog
2 available 2 • View allHow to Get Paid if You Are a Small Business? 6
An interview-format article covering the topic of getting paid for small businesses in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 15, 2021
519
How to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
726
Laws & Regulations
3 available 3 • View allFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33109
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75443
Federal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
9981

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Other answers by
Can a debt agency access AECB reports without consent for a 15-year-old closed case? 0
Dear Respected Lawyers,
Subject: Request for Legal Advice Regarding Unlawful Practices by a Debt Collection Agency
I would greatly appreciate your advice and guidance regarding a troubling issue my colleague is facing with a collection agency.
The company has been contacting the employer, urging them to ask my colleague to get in touch with them regarding a supposed liability.
This claim is related to a 15-year-old closed dispute with a bank credit card, and the issue seems to stem from outdated and inaccurate information on the AECB report.
Our main concerns are as follows:
Unauthorized Access: The company is accessing her AECB report without her consent. She has never given permission for them to retrieve or view her personal financial information.
How is it possible for a third-party agency to openly access and track AECB reports, especially for a dispute that was resolved 15 years ago?
Apr 8, 2025
129
I was evicted from my apartment to be sold but it was gifted and rented at a higher price. What can I do? 0
I was evicted from my apartment after living there for five years. My landlord informed me a year in advance that the lease would not be renewed because he intended to sell the property.
Prior to this, he attempted to impose a rent increase that was not compliant with RERA regulations, which I refused to accept. He then served me with an official Dubai Court eviction notice, citing the need to take back the property for sale.
Five months after I moved out, I discovered the property was rented out at a much higher price. Upon further investigation, I found that the ownership was transferred as a "Gift" rather than a sale.
This makes it seem like the eviction was only to raise the rent rather than a genuine need to sell.
Do I have a valid case for wrongful eviction against my landlord?
Also, under Dubai law, does transferring ownership as a "Gift" hold the same legal grounds as selling in justifying eviction?
Dec 18, 2024
118
Can I file a case for cyberbullying or defamation after my ex-wife's abusive messages? 1
Hello,
My ex-wife has abused me in chat and called me the following: illiterate, beggar, and said that I don’t have [------].
She called me a bad parent and a bad son.
Can I file a cyberbullying, defamation, or abuse case against her? What are my options?
Jan 3, 2025
149
I invested money in a business but my partner is removing me out from partnership. Can I pursue legal action? 0
Hi
I'm an Irish citizen and a resident of the United Kingdom. I got investment fraud in Dubai. I invested money into a business with a Pakistani national guy in March 2024 via bank transfer into his business account.
Now he's giving back the money which I invested in business after 9 months. He's preparing a letter from a local lawyer to kick me out of the business. I do not have any other option than to take out at least my money.
But it's unfair to me that he used my money in business and took all the advantage.
Some people say to me that if you claim money or take legal action against him, it will take too much time and I need to travel to Dubai to appear in court because it is a civil matter. But I'm not a resident.
How can I follow the civil case there?
That's why my partner knows that I can not do anything and this case keeps running long time and in the end nothing happens. But I'm thinking that I will submit a complaint through my embassy and I also have a solicitor in the United Kingdom.
Dec 24, 2024
76
Seeking justice and compensation for wife's loss due to medical negligence during childbirth 1
Dear Lawyers,
My relative lost his wife during childbirth due to clear medical negligence, as stated in the report from the DHA medical committee.
He had to relocate to India due to the situation and is currently working there.
Please guide us on the steps to take for justice and compensation.
Dec 19, 2024
100

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How can I claim my settlement if the company is inactive but some branches still operate? 0
Hello,
I got a judgment from Dubai Court stating that the employer should do my settlement. It’s been years, but I still haven't received the payment in my account.
When I checked with Al Adheed Center, they said if the company is not active, it’s not possible to get the money.
However, it’s a group of companies, and a few branches are still running. Is there any chance to claim it, or can I appeal directly to the court?
May 14, 2025
27
Can a DTC holiday home permit be used as proof that my landlord re-rented the property after evicting me? 1
Hello,
My landlord vacated the property with 12 months' notice, stating he would live there himself.
However, he started renting the property through the holiday homes system.
Is a permit issued by the DTC for a holiday home valid proof to prove that he is renting and to claim compensation?
Mar 18, 2025
79
Can I file a case against a friend for privacy breach if he claimed I scolded him for his act? 0
On Jan 2, 2025, one of my close friends did a privacy breach and recorded me and my van in some specific place.
On Feb 5, when I called and asked him why he did this to me, he went and gave a complaint that I scolded him and threatened him.
The same case was later closed by the PP when we negotiated outside the station and apologized.
At this juncture, can I file a privacy breach case against him, which happened on Jan 2, 2025, and on Feb 5 I scolded him only for the privacy breach that happened on Jan 2?
Mar 18, 2025
94
I have video recording of my husband beating me. Can I show this in the child custody hearing? 0
I have a video recording of my husband beating me in our garden.
Can I show this in the child custody hearing?
It was filmed with my phone camera
Mar 19, 2025
90
What are the legal consequences of my partner's voluntary withdrawal from our company? 0
Hello,
My partner voluntarily withdrew from our company which we established in Dubai, United Arab Emirates.
We established this company on July 1, 2024. Until now, there is no income or revenue. What is the legality?
Apr 9, 2025
116

Other answers by
Can I claim compensation for emotional distress and pregnancy loss? 0
Good afternoon,
A gentleman insulted me severely over the phone during a delicate moment in my life when I was pregnant. He conveyed harsh messages through chat, causing me to feel sick, panicked, and scared.
Unfortunately, I lost my baby after this incident. I have reported the matter to the police and won the case, leading to the confiscation of his phone and imposition of a fine.
However, I believe I deserve compensation for the mistreatment. Can I pursue damages, and if so, what amount can I claim for my loss and damage?
Dec 4, 2023
208
Can my company make my position redundant and hire somebody else after I was terminated? 1
My company terminated my employment because it was making the position I held redundant.
I was advised that in no way was this performance-related but purely a restructuring exercise.
However, within 1 month of leaving the company, they have externally recruited another person to fill my exact position, with the same job title, that they made redundant.
Whilst I believe that this is unethical behavior, could anyone tell me if this is legal within the UAE or should I lodge a complaint for unfair dismissal?
Nov 8, 2023
273
إمكانية إزالة الحظر بسبب فيروس نقص المناعة والعودة إلى الإمارات 2
مرحبًا،
أثناء التقديم للإقامة في دولة الإمارات، تم تشخيصي واكتشاف إصابتي بفيروس نقص المناعة المكتسبة، ومن ثَم تم ترحيلي إلى بلدي.
التزمت بجميع الأدوية والآن نسبة الحمل الڤيروسي في دمي صفر.
مع العلم أنني ملتزم بأخذ العلاج.
هل يمكنني إزالة الحظر الدائم الذي فُرض عليّ واستخراج ڤيزا زيارة أو إقامة من جديد؟
Oct 30, 2023
318
Is the rental valuation certificate only valid for vacant properties? 1
Hi,
Is the rental valuation certificate only valid for vacant properties?
My landlord says that RERA is not the standard and that the valuation certificate prevails.
Oct 29, 2023
152
هل تُطبق عقوبة عند الاستقالة والانتقال إلى وظيفة أخرى إذا لم يمر على الإقامة 6 أشهر؟ 2
السلام عليكم،
أعمل في شركة منذ سنة ونصف. في البداية حصلت على عرض عمل ولكن لم تصدر إقامه لوجود حظر على الشركة.
صدرت منذ 4 أشهر إقامة لي على شركة أخرى يملكها صاحب الشركة التي أعمل بها بسبب الحظر على الشركة التي أعمل بها، ولكن لم أحصل على شهادة عدم ممانعة (إعارة).
الآن أريد تقديم استقالتي والانتقال إلى وظيفة جديدة.
ما الإجراءات؟ وهل تُطبّق عقوبات ضدي لأنني لم أكمل 6 أشهر على الإقامة أو أي عقوبات أخرى؟
Oct 25, 2023
188

Other answers by
What does it imply when public prosecution puts an arrest warrant and no travel ban? 1
Hello lawyers!
Please help me, what does it imply when public prosecution puts an arrest warrant and no travel ban?
Thank you in advance
Dec 30, 2024
166
مغربي يريد الزواج مرة ثانية في الإمارات. هل يُطبَّق القانون المغربي الذي يشترط موافقة الزوجة الأولى؟ 1
السلام عليكم،
أنا مغربي وزوجتي مغربية، نقيم في الشارقة. أريد أن أتزوج امرأة ثانية مغربية. تجب موافقة الزوجة الأولى على التعدُّد في القانون المغربي.
هل يُطبَّق هذا القانون عليّ إن تم الزواج في الإمارات؟
Sep 26, 2024
211
كيف نتعامل مع عامل غادر العمل وتغيب لمدة أسبوع؟ 1
السلام عليكم ورحمة الله وبركاته،
عامل ترك العمل نتيجة سؤال التحريات عنه، ولا يوجد مكان له نعلمه، وتغيب لمدة أسبوع. ماذا نفعل؟
Oct 2, 2024
151
How do I evict a tenant from a commercial property I purchased for personal use? 1
Dear Lawyers,
If I purchase a commercial property with a tenant but wish to evict the tenant for my own personal use, what is the process, and how much notice do I have to give them?
Sep 22, 2024
311
Is the manager or shareholder liable to pay the debts of a limited liability company? 1
Dear Lawyers,
Is the manager or shareholder liable to pay the debts of a limited liability company?
How can a manager or shareholder be exempted from paying the company's debts?
Please advise!
Sep 21, 2024
144
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