Questions & Answers
Questions & Answers
11 available 11 • View allWhat can be done if your customer is not paying your invoices?
10
Q: My firm (based in the UK) is owed $57,500 for providing materials and event management services for a Dubai-based business called International Premier Tennis League.
They have failed to pay my invoice or any of the individual skilled craftsmen and technicians I recommended they hired to deliver the events which we delivered in December 2016.
What I'd like to do is recover my money and possibly make sure that the business behaviour of the IPTL management team is not repeated (it must be a crime to commit business services to a project without ever having the means to pay for it).
Any help or advice appreciated, please.

Jun 13, 2017
13344
Refusal to pay for the job done
1
Q: We are a software company who have signed a contract with a client. The contract expired in Nov. 2015. We continued to work with the client on the project. We received 5 payments out of 7 payments that were due. Each payment was linked to a milestone in the project. Now the client claims the software solution is not up to the quality they want and they want to sue us for damages.
In the contract, we have a clause that says they can sue for a maximum of 50% of the money they paid us. However, each of the 5 payments they made were linked to a milestone of the project contract and the payments that were made were approved by their managers who now claim that the software quality has an issue.
Are they entitled to sue for damages? How can we best protect ourselves?

Jan 30, 2017
1118
Recovering the unpaid price of items delivered over a year ago


1
Q: Dear Sirs,
I have a Reseller Contract which was signed between us and another party for the sale of 10000 units of Terminal Stations.
The final supply was to be done to the India Telecom over a 5-year period at 2,200 units per year, based on a purchase contract signed between us and another company.
Based on this agreement, we placed an order for 2200 units at a value of AED12,273,400 (Twelve million two hundred seventy-three thousand four hundred).
Based on the purchase order, the other party made a payment of 15% as a deposit and we finalized and handed over, but they didn’t pay since one year.
Kindly let us know if you can guide us how we can recover our funds legally.
Looking forward to hearing from you at your earliest.



Apr 29, 2018
353
Unlawful access to a company's IP by hiring its employees


1
Q: We want legal advice to take legal action against an Abu Dhabi based company. We are a USA based C-type Corporation, registered since 2004 in the USA, and paying taxes and contributing to the growth of the country.
On 14/05/2010, we entered into a channel partner agreement with a medical supplies company in Abu Dhabi.
The medical supplies company didn’t stop at this point and it gained access to our company intellectual property through gainfully employing our employees.
The medical supplies company made several payment defaults and started controlling over the gain of the business that we are deriving from customers based in UAE.
We were cheated by the Chairman & Director of the medical supplies company on payment defaults and control over the business gain for AED 3.31 million in Abu Dhabi, UAE.



Nov 22, 2018
467
Action against a client for refusing to pay for provided services
3
Q: I have a contract. The client has not paid for the work and does not intend to. Please help, what can be done?

Apr 2, 2019
2327
Trading unpaid invoices for provided services in the UAE

2
Q: We have been working for a Dubai based company since 2007.
Over the years we have sent many invoices and the company has paid the invoices, a lot of times too late but paid. We kept on doing services for this company since we had a good private relationship.
The debts kept building up and are today 1.5 million USD. The company signed an "Acknowledgement of Debt Agreement" and accepted that they owe us the money.
The company's CPA sent us several Balance Confirmation letters and asked us to confirm the debts. We signed and returned. They have not paid anything since 2015.
We do have some signed invoices, signed order of confirmations in regards to the service we supplied and many emails that confirm that we discussed the debts.
We think we have a strong case but we consider to sell the claim. Is it legal to trade claims in the UAE? How do you see our case?


Sep 24, 2019
377
Filing a case in the UAE for contractual rights abroad

1
Q: I am a resident in the UAE & have rental properties back in the Philippines. One of my tenants is also a UAE resident.
We have an existing agreement that is notarized in the Philippines. I have been patient & diplomatic with her but she keeps giving empty promises.
Now, she owes me 4 months of rent. I need your advice on what I can do in this case.
Can I file a case against her in the UAE?
Thank you so much in advance.
Regards,
H.


Nov 20, 2019
539
Claiming a debt from a client in Dubai by a UK company

1
Q: Procedures for UK business company to sue Dubai client for money.


May 5, 2020
1339
الإجراء القانوني ضد شركة حصلت على الخدمات ولم تسدد المستحقات
1
س: السلام عليكم،
لم تُسدد شركة مبلغ مستحق لي مقابل تقديم خدماتي لها وتُماطل في عدم السداد والوعود لمدة سنتين تقريبًا.
ما الإجراء القانوني الذي أستطيع من خلاله استرجاع حقوقي؟
هل يمكنني طلب تعويض مادي لعدم التسديد في الوقت المحدد والمماطلة؟
تتوفر لدي جميع الفواتير والمستندات.
مقر الشركة في دبي.
شكرًا لكم!

Apr 13, 2021
179
How to sue a client for holding our fees and encashing our guarantee cheques?



0
Q: I have a client based out of Al Ain, for whom we had done a project.
They have defaulted on payments and have now encashed our guarantee cheques despite us completing the job well.
What options do I have to recover our payments?




Jul 18, 2021
264
What can our company do to avoid action from a creditor company?

0
Q: Respected Madams & Sirs,
We are a commercial trading company registered in Dubai - UAE and we import goods and sell them in the local market.
Since the end of 2019, we were not in a good financial position and followed by COVID pandemic further declined our business.
There is a delay in payment to our international "European" supplier (Euro 18 thousand). Our intention is to clear their payment but we need more time.
At present, they are proceeding to take legal action against our company.
We wish to know, will there be any action taken against our company as per the UAE Law?
Also, what steps we should take to avoid any criminal charges?
Thank you.


Feb 21, 2022
213
Legal blog
4 available 4 • View allThe Duties and Obligations of the LLC Manager in the UAE 22
In view of the fact that the manager is primarily the point of reference for the company in the business streets, he is generally authorized by a power of attorney provided by the shareholders of the company or via the MOA of the company. In certain cases exceeding the powers given to the manager may make the manager, or the LLC itself, liable, depending on the nature of the manager’s actions.
Mar 25, 2020
19856
How to Get Paid if You Are a Small Business? 6
An interview-format article covering the topic of getting paid for small businesses in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 15, 2021
482
How to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
697
Payment Orders in the UAE 4
An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 24, 2021
1346
Laws & Regulations
3 available 3 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148375
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75310
Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33008

Other answers by
68 68 answers •
View allOptions for dealing with a divorce case while being abroad 0
Is it possible to have a divorce case and leave the country?
Do I have to stay in the UAE if the divorce is still not done?
The procedures are very slow and I cannot be in the UAE in the upcoming months.
What are the options for dealing with the divorce and the court while being abroad?
Jun 29, 2020
1236
Filing bounced cheques cases to force payment 0
What is the jail term for a criminal case of a cheque totalling amount of 1,330,000/-, 9 cheques of AED 40,000/-, 12 cheques of AED 50,000/-, 1 cheque of AED 120,000/- (all on the personal name), & 1 cheque of AED 250,000/- (on the company's name) in Sharjah?
Could we file a civil suit for the same as the person doesn't get released until he pays & clears the cheque amounts?
Are we also eligible to claim the damages & losses?
How much could be claimed for damages?
Please define with your best knowledge.
Thanking you for your kind cooperation.
Jun 8, 2020
505
How to guarantee my right in accrued leave days or payment 0
Dear Sir,
My contract is a fulltime employee for a company in the UAE, and my leave entitlement state 10 weeks work and 2 weeks off.
However, due to the COVID-19, I have been unable to take that leave and have accrued two months leave or 61 days with four flight tickets.
My question is, can my company legally cancel those accrued days at the start of the new year or would they have to pay me for those days?
Jun 4, 2020
563
How to guarantee labour rights before signing the cancellation paper 0
Good morning All,
I was terminated by my company in March 2020 for not signing the unpaid leave document given to me. I was terminated on 23rd March 2020.
Once termination letter was signed, ever since then, I have been chasing my ex-company for releasing the final settlement and each time they come up with a different plan.
The last option they gave was to sign an agreement with them for 6 months plan but are not giving me any guarantee cheques and insist that I sign the cancellation papers. I want to simply take my money and leave the UAE.
They have also directed me to their lawyers now who insist that any agreement signed with the company is not required to be notarized by Dubai Courts and the company is not legally bound to give me any cheques as a guarantee.
The company that I worked for is located in Dubai and is a private organisation.
Jun 4, 2020
514
Following up on a labor case after traveling to the home country 0
After working for my employer for nearly two years on an unlimited contract as a COO of a restaurant company, my employer owes me approx 193000, not including notice period.
I have filed a case with the MOHRE. They have tried to contact the employer who has ignored the calls and is also ignoring me.
I know that I will have to escalate the complaint but, based on experience with the way the employer treats past employees and how he ignores suppliers and landlords, it is fair to assume that he will ignore this as well.
I have little options and I have to leave the country as the apartment rent paid by the company expires mid-July. If I leave, can I maintain the complaint, and what is the likelihood of getting the money owed in this scenario when I travel back to the UK?
Jun 4, 2020
1558
Get quotes from lawyers
Find the right lawyer for your legal needs.
Submit your request and get multiple
competitive offers from
qualified lawyers.
Popular Q&A
View all Looking for something else?
Ask for advice from a lawyer