Questions & Answers
Questions & Answers
5 available 5 • View allFiling a case against a company for failing to provide services after payment


3
Q: Good day,
Please advise on the following:
Our company ordered an advertising service from another company in Dubai. We have paid the full amount in advance, but have not received any service.
It's been around 11 months since the order was placed and paid. The advertising company representative doesn't answer phone calls, same goes for their office.
Our company owner wants to raise a legal case against them to recover the amount paid.
Please advise what is the process and the cost of the same.
Thanks in advance.



Feb 7, 2021
1513
Claim of refund and compensation from online events supplier for breach

1
Q: Hello,
We hosted a digital online event with a supplier and paid 50% advance and provided them with an invoice-based PO for their services.
During the event, their hardware crashed and their CEO requested us to cancel the event and postpone it after 2 weeks.
With no options during the event and disappointing used experience throughout the event, we had no choice but to take their recommendation.
We canceled the original event and rescheduled for the new date they proposed. During the NEW date event, only 300 people participated instead of the 1800 registrations.
Can we request a refund and cancel our PO based on the fact that less than 20% of the users showed up after their first experience?


Oct 20, 2021
355
Breaching contract by the service provider and possible action

2
Q: Compensation for poor performance & false accusations.
We hired a consultancy agency to provide us with their services. During our working relationship, the deliveries were consistently late, and the service was unreliable.
We gave them numerous chances to improve performance and meet timelines.
The details of these problems have been communicated to them repeatedly but they did not address the problems in a timely manner, causing us extra expenses in addition to mental and emotional agony.
During the project, my father passed away & they have used this matter as an excuse to pause work on the project without notifying us causing us further delays.
Recently, we serviced them a notice for contract termination for their failure to adhere to mentioned services.
In response, they have wrongfully accused me of talking badly about their staff & making insulting & inappropriate comments about their work which have made the working relationship difficult.
Do we have legal rights to pursue?


May 14, 2019
622
I paid a contractor to deliver a project and they did not. What action can I take against them?


0
Q: What action can I take against a contractor who has been paid but did not deliver a project and is no longer responding?



Apr 27, 2023
199
What legal recourse should my company pursue after engaging




1
Q: My company engaged a Dubai-based entity, registered in India, on a three-month contract for project upgrade, maintenance, and delivery.
Then they ceased communication 2 weeks before completion and failed to deliver the promised services after payment.
What legal recourse should my company pursue?
What specific legal expertise or counsel should we seek to address this breach of contract?





+1
Apr 5, 2024
152
Legal blog
2 available 2 • View allContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 3, 2021
1161
Payment Orders in the UAE 4
An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 24, 2021
1380
Laws & Regulations
2 available 2 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148542
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75399

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I was evicted from my apartment to be sold but it was gifted and rented at a higher price. What can I do? 0
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Can I file a case for cyberbullying or defamation after my ex-wife's abusive messages? 1
Hello,
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I invested money in a business but my partner is removing me out from partnership. Can I pursue legal action? 0
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Dear Lawyers,
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My husband sold the house we bought jointlyand took a cheque plus 1-year instalments from me. What can I do? 0
Hi,
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Can the employer force the housmaid to work for unlimited hours without rest? 0
Hi
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My previous organization has not yet released EOSB because I contacted a client. Is this legal? 0
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