Questions & Answers
Questions & Answers
6 available 6 • View allSuing an agency for refusing to pay the fees of provided services


0
Q: I am an individual working in Dubai and photography is my hobby/passion.
I did a time-lapse project for a person here in Dubai. He owns a free zone company and also works with different media agencies in Dubai.
My 3 movie clips from that time-lapse project are being used in a documentary running in 1 airline (I watched while travelling through that airline).
I never had any signed agreement. It was all mutual understanding and all conversations happened through emails.
Now, after knowing my time-lapse clips already been used in airlines without paying me anything, I have been following up with this person for the last 1 year. He's not paying me my money.
I even tried to approach the airline and the response I got from them is "Airline already paid the agency hired to get that job".
What does the UAE law say in this case and if as an individual I can sue the airline or how can I get my money?
Any help or advice will be very much appreciated.
Thanks.



Oct 10, 2019
501
Recovery of the invoice amount from a client
4
Q: Hi.
I have tools and hardware small business. I supplied goods to one company in Dubai and the payment is pending since May 2017.
The total amount is AED 59,652, and the company owner is not giving any reply nor picking up any calls. In this situation, what do I do?
I don't have any PDC cheque, I have the company's LPO copy & Inv-do!

Feb 24, 2019
1623
Claiming unpaid fees for services provided to a company

2
Q: Respected Sir / Ma'am,
I am an IT service provider. I got a project from one of the companies in Abu Dhabi to perform a System Implementation.
I have completed the project and have raised the invoice for the same, but the customer is not paying the amount. It amounts to about 30000 USD.
I am calling for a Steering Committee meeting as per the contract/proposal terms to resolve the issue of not paying me. The IT team, to whom I am reporting is just not letting the Steering Committee meeting to happen.
I have other projects running in parallel with the same client. I have issued a "Credit Hold" and stopped all activities with proper notice and have all details on email communication. Still, they are not calling for a meeting / trying to resolve the issue...
What are my options to recover the amount? If at all I have to hire a lawyer, what will be the costs for the same?
Would appreciate your advice/recommendations greatly.
Thanks and regards,
Raj


May 6, 2018
1158
Claiming unpaid invoice from a client located in Saudi Arabia

1
Q: One of my clients is located in Saudi and he isn't paying the amount he owes to me for the goods supplied to him.
He's way past the 90 days credit and now he isn't picking up my calls. What are my options?


May 11, 2020
1980
Legal action I can take against a client refusing to pay the invoice of provided services?



2
Q: I am owed payment for an invoice for services rendered but the client refuses to pay despite promising to do so.
I have tried unsuccessfully for 9 months to get the payment. It is AED 35,000. I have an LPO and proof in writing from the client that he would pay.
What are my next legal steps?




Jul 25, 2022
341
Claiming fees from a sub-agent based on a verbal agreement and Whatsapp transactions
0
Q: Hello Sirs,
I have a travel agency based in Abu Dhabi and I have a sub-agent (travel agency) who failed to pay me the visas issued under their responsibility. We only have a verbal agreement and WhatsApp transactions.
We agreed that she'll pay after every 5 days for each visa Issued. 15 days lapsed and still, she doesn't want to pay and says their clients did not pay yet.
It seems that they are putting the burden of their client’s non-payment on us, which should not be the case. She doesn't pick up our calls or messages and she gets furious whenever we ask for payment. Each day is a grace period it seems.
Please advise if there’s any way I can demand the amount from them and force them to pay us as soon as possible.
They even continue doing business through other suppliers and left us pursuing them.

Sep 22, 2022
193
Legal blog
3 available 3 • View allHow to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
701
Payment Orders in the UAE 4
An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 24, 2021
1357
طبيعة وشروط أمر الأداء في القانون الإماراتي 2
تبرز الحاجة عند وجود تعاملات بين الشركات التجارية والأفراد لإيجاد طريقة ناجعة وسريعة لتحصيل الحقوق للدائنين، ومنها أوامر الأداء. الأصل حق الدائن في الالتجاء إلى المحكمة للمطالبة بحقه قبل خصمه، و الاستثناء الالتجاء إلى طريق استصدار أمر الأداء. وقد أجاز المشرع الإماراتي لكل من لدية سند دين مستحق الأداء ومعلوم المقدار وغير معلق على شرط أن يسلك طريق أمر الأداء لإقتضاء حقه.
Aug 26, 2021
415
Laws & Regulations
2 available 2 • View allFederal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75346
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148437

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View allHow to change the lease contract for an entity that changed from sole establishment to LLC? 0
Good morning.
Kindly help me out with the below query:
If a sole establishment is converted into an LLC, what would happen to the existing Lease Agreement with the Sole Establishment as the tenant?
Thank you.
Aug 23, 2024
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Bank filed a civil case over a loan: Better to settle with the bank or in court? 0
Good day, Sir,
I have received a message from the Dubai Court stating that a bank has filed a civil case against me. The loan has been pending since February 2019.
I cleared the cheque bounce case earlier with a court fine in 2019. I am looking forward to a minimum settlement plan with the bank. The outstanding amount was around 70,000 AED, and now the message is for 115,000 AED.
What will be the best way for me to proceed: approaching the bank or dealing with it in court?
Best regards,
Jul 7, 2024
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Is it legal for my employer to withhold my salary until I leave the country or change status? 0
Hello,
I have given my notice, and my last day is July 24, but the employer is refusing to pay my salary; even the salary for June. Is this even legal?
He claims I'll get everything at once, which is after leaving the country or changing status.
Jul 2, 2024
549
Demanding that an employee pay for visa charges a year after resigning 0
Dear Lawyers,
I worked at a bakeshop here in Dubai. I resigned exactly one year ago. Now they want me to pay for visa charges, as stated in the offer letter.
If I cannot pay for the charges, my employer will claim financial loss due to the damages, estimated to be at least 7,000 AED.
What should I do about this? My monthly salary is only 2,800 AED.
Jul 1, 2024
128
Is an employee eligible for maternity leave in the first three months of pregnancy? 0
Dear Lawyers,
Is an employee eligible for maternity leave in the first three months of pregnancy?
If an employee takes sick leave in the first three months of pregnancy, can it be considered normal sick leave or maternity leave?
Jul 1, 2024
183

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20 20 answers •
View allIs deducting half the salary considered a breach of the employment contract? 0
Hi,
I am working with an employer in Dubai since October 1st, 2021. The company is deducting salary in the name of consultancy as I was got hired from India. But there was no such contract between employee&employer for deduction in salaries.
Still, the employer deducted my half the salary for 2 months and I requested to stay at room till the company gets new project also they have taken my educational certificate stating it is the company policy.
I have already emailed the company to pay me a full salary for staying in the room or give me NOC.
1. Can I resign from the company without a notice period as I am in probation period and my contract is limited?
2. What should I do if the company doesn't pay me my salary for the days I am staying in the room?
3. Can this be considered a breach of contract by the employer?
Dec 26, 2021
297
Visa cancelation by an employer while an employee's dues are not settled 0
Hello Sir,
I have worked for a company for 4 years and 4 months on an unlimited contract and resigned after serving a notice period of one month as the employer was not paying me the salary properly for almost a year.
Now, he hasn't settled my EOSB, pending salary but canceled the visa.
How can I claim my dues?
May 17, 2021
403
Can I terminate a property purchase MOU and claim refund due to seller's breach? 0
I signed an MOU for purchasing a property from the seller. It has now been close to two months, with no progress.
The tenant at the seller's property is not allowing time for valuation purposes. And now the seller is saying it's not his problem and is not willing to pay the 10% agreed as per the MOU.
There's a specific clause in the MOU as below:
"In the event that the 'seller' fails to complete the transfer on the agreed date due to his own act or omissions, then the full deposit will be refunded to the buyer, and also the 'seller' agrees to pay the same deposit amount to the buyer as a compensation for the loss of the said property unless they agreed amicably to different terms or dates."
May 4, 2021
3517
Is the wife liable for the unpaid loan of her husband? 0
Am I responsible for the unpaid debts of my husband?
My husband took a loan in Dubai. We were paying installments on time but later on, he lost his job and we had to move back to our home country.
Now he can’t go back to the UAE until he settles his debts. My company wants me to go to Dubai for some official work but I am not sure if I am able to travel freely or I am also banned to travel.
Please, can someone help me with this?
Apr 25, 2021
1681
How to check if the bank filed a case against me before leaving the UAE? 0
I lost my job and since then, I haven't been successful to get hired in the UAE. Fortunately, I got a job back home, starting date at beginning of May.
I have a bank loan with a bank that I couldn't close in full before leaving the UAE. My end of service would be used as a partial payment of the loan but the remaining balance will be over 200K.
I aim to reach a new agreement with the bank, having a lower monthly instalment and longer loan period, being paid from my home country.
I need an advice how to proceed on this matter in order to be able to leave the UAE at the end of April without being stopped at the border and reach an agreement with the bank from outside the UAE to pay the loan from my home country.
The answer time from the bank is very slow.
Thank you
Apr 20, 2021
1398

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337 337 answers •
View allCan a debt agency access AECB reports without consent for a 15-year-old closed case? 0
Dear Respected Lawyers,
Subject: Request for Legal Advice Regarding Unlawful Practices by a Debt Collection Agency
I would greatly appreciate your advice and guidance regarding a troubling issue my colleague is facing with a collection agency.
The company has been contacting the employer, urging them to ask my colleague to get in touch with them regarding a supposed liability.
This claim is related to a 15-year-old closed dispute with a bank credit card, and the issue seems to stem from outdated and inaccurate information on the AECB report.
Our main concerns are as follows:
Unauthorized Access: The company is accessing her AECB report without her consent. She has never given permission for them to retrieve or view her personal financial information.
How is it possible for a third-party agency to openly access and track AECB reports, especially for a dispute that was resolved 15 years ago?
Apr 8, 2025
83
I was evicted from my apartment to be sold but it was gifted and rented at a higher price. What can I do? 0
I was evicted from my apartment after living there for five years. My landlord informed me a year in advance that the lease would not be renewed because he intended to sell the property.
Prior to this, he attempted to impose a rent increase that was not compliant with RERA regulations, which I refused to accept. He then served me with an official Dubai Court eviction notice, citing the need to take back the property for sale.
Five months after I moved out, I discovered the property was rented out at a much higher price. Upon further investigation, I found that the ownership was transferred as a "Gift" rather than a sale.
This makes it seem like the eviction was only to raise the rent rather than a genuine need to sell.
Do I have a valid case for wrongful eviction against my landlord?
Also, under Dubai law, does transferring ownership as a "Gift" hold the same legal grounds as selling in justifying eviction?
Dec 18, 2024
99
Can I file a case for cyberbullying or defamation after my ex-wife's abusive messages? 0
Hello,
My ex-wife has abused me in chat and called me the following: illiterate, beggar, and said that I don’t have [------].
She called me a bad parent and a bad son.
Can I file a cyberbullying, defamation, or abuse case against her? What are my options?
Jan 3, 2025
119
I invested money in a business but my partner is removing me out from partnership. Can I pursue legal action? 0
Hi
I'm an Irish citizen and a resident of the United Kingdom. I got investment fraud in Dubai. I invested money into a business with a Pakistani national guy in March 2024 via bank transfer into his business account.
Now he's giving back the money which I invested in business after 9 months. He's preparing a letter from a local lawyer to kick me out of the business. I do not have any other option than to take out at least my money.
But it's unfair to me that he used my money in business and took all the advantage.
Some people say to me that if you claim money or take legal action against him, it will take too much time and I need to travel to Dubai to appear in court because it is a civil matter. But I'm not a resident.
How can I follow the civil case there?
That's why my partner knows that I can not do anything and this case keeps running long time and in the end nothing happens. But I'm thinking that I will submit a complaint through my embassy and I also have a solicitor in the United Kingdom.
Dec 24, 2024
61
Seeking justice and compensation for wife's loss due to medical negligence during childbirth 0
Dear Lawyers,
My relative lost his wife during childbirth due to clear medical negligence, as stated in the report from the DHA medical committee.
He had to relocate to India due to the situation and is currently working there.
Please guide us on the steps to take for justice and compensation.
Dec 19, 2024
87
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