Questions & Answers
The responsibility for maintenance of a flat damaged by a leak from another flat
I've been having issues with my building management regarding a supposed leak from my flat damaging another property. I've contacted Rera with the following:
My building management is saying that there is a leak coming from my bathroom drain pipe which is damaging the below apartment. There is no leak inside my apartment. The only way to access the leak is to go through the below apartment's false ceiling as there is no possible way to access the drain pipe from my own apartment.
My building contract also does not mention anywhere that I would be responsible for paying for this kind of damage. I would like clarification on who is responsible! Also, the time that the leak was reported the flat was unoccupied.
Rera has replied that I am not responsible, however, the management company is still insisting.
Any ideas?
Dear questioner,
You are not responsible for any of this. Simply send them an official email informing them that you're not responsible regarding that and this is based on Rera's answer.
If they still insist, please feel free to contact us for helping you with this issue.
Thank you!
Hi,
We can definitely help you.
In this regard, you can approach RERA and submit an application as an urgent request and pay the fee in Emirates bank and request them to issue a letter addressing the owner to provide maintenance.
It may take two to three working days and then you can receive a letter with the order of a judge and submit it to them to implement.
