Q: I am in Africa, and I left Dubai before settling my loan. I am being contacted by an independent debt collector. I am outside the UAE, what are my options if I ignore the debt collector? How can I get a clearance certificate from the bank & police?

Q: Hi Sir, I have a concern regarding the issue with a collection agent for RAK Bank. I didn't pay my credit card debts for several months due to some family financial matter. Now, I am in trouble and put in a warning by the management for termination, because of the collection agent who keeps on sending emails to the company's email addresses on our website. He is harassing me also and affecting my emotions, mental health and credibility in the company. I have informed him that I can provide a payment by next month, but he keeps on insisting to pay on 28 and sending to the company's email address. What should I do?

Q: Good Day. I'm Johny Vivek Micheal. I was working in the UAE from September 2014, and unfortunately, I have been terminated by the company and I have dues for the RAK bank. Regarding those payments, I'm paying my monthly dues even though I was threatened by an agency from India that I have to pay my full amount or else they will go for a legal action. What should I do?

Q: I have a credit card outstanding of 69k (including interest and other charges) and was not able to pay since I lost my job. They filed a case in Dubai. How to handle this? Can they file the same case in other emirates also? Please let me your charges also for consulting.

Q: Hi, I am looking for expert legal advice. Someone has defaulted on a loan payment of AED 250,000 and unable to pay due to job loss, currently residing in the home country. What legal actions can the bank take in the UAE and home country against him? Thanks for your valuable advice.

Q: Hi Sir/Madam This is S. H. I got two credit cards from Dubai from two banks. After that, suddenly my visa got cancelled then I went back to India. I used the total limit of cards. They informed me of a case filed against me. I am blocked at the airport. Now again I am getting a good opportunity to come back to Dubai. So If I come, how will they treat me? If they give permission, I will pay the amount monthly wise small instalments. So please advise me Regards, H.

Q: I lost my job in six months. I got a new job but with less and delayed salary. I have a bank loan and I didn't pay for it in 6 months and pay only partially if I have money. They deposited my cheque and I paid a penalty to the police station. Now, the bank called me again and informed me that they will register me for a civil case. Please advise, if they pursued the civil case against me, what things should I know and do? Thank you so much.

Q: Hi Sir, I am living in Pakistan now, I have a credit card debt of AED 50,000 from a bank, but no security cheque was deposited. Now, the local credit recovery companies are calling me and giving me threats regarding a civil case. Can they put a civil case against me in Pakistan?     Thanks

Q: Hi, I took a loan from a bank in the UAE in 2014 for an amount of 22,000 AED, but I have to pay 33,000 AED. I paid almost 23,000 AED to the bank, but I lost my job in 2016 and was unable to pay the remaining loan amount. The bank filed a police case against me, which I cleared by paying a fine of around 2,200 AED. Since then, the bank has not contacted me in the last 4-5 years, even though I have told them that I already cleared the police case and do not have the money to pay the remaining loan amount. Yesterday, I received a call from my home country, Pakistan, and someone told me that I must pay the bank loan at any cost in the UAE, otherwise, I will face serious consequences. My question is, since I am still in the UAE, can any agency or department from my country call me or force me to pay the amount? Can they take any action against me? Please give your valuable comments. Thanks!

The management of individual financial affairs is crucial and all the actions must be weighed down while committing to any financial liability. Whether it's job loss that may have lead to financial failure or the opposite, one must be aware of the personal liability which will not diminish by paying fines for cheque bounce cases. There are two major types of liabilities, criminal liability and civil liability. Each has its own significance, hence, must be dealt with accordingly.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.