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How can I recover money lost on an unlicensed online gaming site in the UAE?

Unfortunately, I lost a significant amount of money on an online gaming site in the UAE. Initially, they told me they have a license to operate in the UAE. I started playing for entertainment and initially received some money. Later, I lost a large sum, which seriously impacted my life and even affected my basic survival, despite earning a salary of 15000 AED. After a few months, I discovered it was not a licensed site, although many people in the UAE were using it.

Now, I am seeking advice on how to recover at least part of the money through any legal means.

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Amal AlRashedi Advocates & Legal Consultants Office
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1 Dec 2025, 18:57

Hello,

If you have proof or account numbers here in the UAE, or WhatsApp numbers you were in contact with, we can open a criminal fraud case, recover your money, and claim compensation.

However, we need more details for further discussion. Please share your WhatsApp number.

1 Dec 2025, 18:59

Hello Madam, Thanks for your reply. My WhatsApp number is [05********]

1 Dec 2025, 19:00

A member of the team will contact you.

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Doctor Ahmed Almemari Advocates Legal Consultants
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1 Dec 2025, 19:31

Have a good day.

This is a criminal offense under UAE law and constitutes cyber fraud and misappropriation of funds.

You can file a criminal complaint first, and then pursue the matter in civil court.

For further information in the future, please contact us via WhatsApp, and a member of our legal team will respond to you.

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Ahmed Harb for Legal Consultancy
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1 Dec 2025, 20:32

Greetings,

Based on the details you mentioned regarding the online seller who received payment but failed to deliver the product, it is advisable to begin by sending a formal legal notice to the individual or company involved. If they fail to respond or resolve the issue, the next step would be to file a fraud complaint or initiate a legal claim to recover the amount paid, in addition to any applicable fees and your right to seek compensation.

Please ensure that you preserve all evidence — including proof of payment, WhatsApp messages, social media chats, invoices, or any correspondence — as these will serve as strong supporting evidence for your case.

If you need any assistance, please feel free to contact us.

Ahmed Harb Law Firm – AE

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Middle East Legal Consultants
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2 Dec 2025, 09:04

Dear client,

We must check if the company is running in the UAE, so if yes, then we can file the case accordingly.

Contact us for more details.

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Fatema Almheiri Advocates & Legal Consultants
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2 Dec 2025, 10:24

This is an E-Crime case; you need to make a police report via SPS (Smart Police Station).

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