أسئلة وأجوبة
What can I do if I cleared the travel ban at the police station but it still cannot get a clearance certificate?
I had a case at Al Barsha Police Station, Dubai, for one year.
On 22 April, the court announced a verdict and imposed a fine of AED 5000, which I paid on the very next day and got the certificate from DPP, which I took to the Al Barsha Police station and submitted there.
The police officer told me that they have removed the travel ban, and the records will be updated in other emirates within 24 hours.
It's been more than 48 hours now since I applied for a clearance certificate on the MOI app, and it has turned into status "review with the concerned party."
I don't have any other cases, only this case, for which I paid the penalty already.
Seeking expert advice, please.
It is preferable to contact Al Barsha Police Station to find out the reason and request assistance in updating the records.
There may be some delay in updating the records between the different authorities, but this does not justify the long delay.
Dear Sir/Madam,
Sometimes the system takes more time to update. You just need to visit them again, and they will update it for you.
Should you require legal assistance, please contact us by phone or email.
Best regards,
Nada Elmawi
Good morning,
Thank you for reaching out. Based on the details you've shared, it appears that the status “Review with concerned party” on your Police Clearance Certificate (PCC) application is part of the standard post-case verification process, particularly following a recently concluded legal matter.
Although you’ve settled the AED 5,000 fine and submitted the necessary documents to Al Barsha Police Station, such updates—especially across different emirates—may take several working days to fully reflect in the system.
I’d be happy to assist you further through a formal consultation to ensure proper legal follow-up and support.
Please let me know how you'd like to proceed.
Best regards,
This status generally indicates that your application is being looked at by the relevant department or individual within the police or public prosecution who handled your case.
This is a standard step to ensure all records are correctly updated, especially after a payment has been made and a travel ban has been lifted.
While the officer mentioned 24 hours for other emirates, the update within the Dubai Police system itself might take a bit longer to fully reflect in the MOI app.
Sometimes these updates take a bit more time than initially anticipated.
If you need further clarification, you may ask.
Dear questioner
Sometimes, due to system failure, it may not get reflected in the system, and you may need to re-check for system clearance with the police again.
If you need our assistance for the same, kindly share your WhatsApp number.
Dear Questioner,
Thank you for your message and detailed explanation.
Based on your description, since you have already paid the fine and submitted the clearance certificate to the police, the travel ban should typically be lifted within 24 to 48 hours.
However, delays can occur due to inter-departmental communication or system updates.
The "Review with concerned party" status on the MOI app usually indicates that the relevant authority is still processing your clearance or awaiting confirmation.
Recommended steps:
Follow up directly at Al Barsha Police Station where you submitted the clearance to confirm that the travel ban removal request has been processed.
If no update is provided, you may escalate the matter to the Dubai Police Customer Happiness Center or the MOI Call Center (800 4888) for assistance.
Keep all receipts and documentation ready for submission if required.
If the delay persists or you face difficulties obtaining the clearance certificate, we can assist you in liaising with the authorities to expedite the process.
Please let us know if you would like our assistance.
Best regards,
Mohammed Salah
Legal Consultant
