Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hi, My tenant was not paying rent, so I filed a case and won it. The court has given a bailiff eviction date of 7th July. The tenant also has outstanding rent plus court fees to pay. The tenant called me and proposed an out-of-court settlement. She is offering to hand over the keys today, along with her furniture, to compensate for the outstanding rent. I don't trust the tenant as she has lied many times. She's asking me to come visit the apartment to look at the furniture and take the keys. 1. Please advise if it's ok to visit the apartment and take the keys and furniture without involving the bailiff. Do I need to report the furniture adjustment against the rent due to the court? 2. Can she create any other problem on my physical visit, although I have WhatsApp messages of her request? 3. Can she request payment installments from the court if I don't agree to take her furniture? 4. Can I write down the settlement with her on a plain piece of paper with her signature?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, I'm living outside the UAE now. Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

“The guarantee is valid until 24.11.2021 and shall, before expiry, be automatically renewed until advised by you that the contract has been fulfilled. We have received an email from the Dubai Government Authority stating that the Original Bank guarantee has been misplaced, along with the reason that, due to the COVID period, many staff were working remotely at home, and the Dubai Government Authority has sent NOC for the release of the bank guarantee stating that" “Kindly release the bank guarantee No..... as the supplier has fulfilled the condition of the contract without any claim.” Further, the applicant has provided an undertaking cum indemnity to cancel the bank guarantee and release the underlying cash margin. So in the above case, the applicant has given the undertaking cum indemnity and beneficiary also confirmed by email that they have lost the guarantee so in such case. What further action does the bank need to take? Being the government authority, the bank may get less support in terms of documentation, so please advise.

I need help drafting a cassation memo for submission to the Abu Dhabi Court in a family case. I already have all the documents. Since there's no hearing at this stage, I don’t need full legal representation—just memo drafting. My ex-wife is claiming 2024–25 school fees, though child support is already granted. First instance rejected her claim, but the appeal overturned it and ordered me to pay 16,000 AED. I want to file a cassation due to legal errors and flawed reasoning in the appeal judgment. My budget is limited.

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hello, I'm living outside the UAE now. Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?

Hello, Is it okay to give birth in the UAE if the mother is single and the father is married? Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?

The lessor is asking me to vacate the house, citing the following clause, even though I have not sublet the property. What can be done in that case? Clause - "Article (20) paragraph (3) of Law No. (20) of 2006 on the rental of premises and the regulation of rental relations between lessors and tenants in the Emirate of Abu Dhabi."

I need help drafting a cassation memo for submission to the Abu Dhabi Court in a family case. I already have all the documents. Since there's no hearing at this stage, I don’t need full legal representation—just memo drafting. My ex-wife is claiming 2024–25 school fees, though child support is already granted. First instance rejected her claim, but the appeal overturned it and ordered me to pay 16,000 AED. I want to file a cassation due to legal errors and flawed reasoning in the appeal judgment. My budget is limited.

Hi, My tenant was not paying rent, so I filed a case and won it. The court has given a bailiff eviction date of 7th July. The tenant also has outstanding rent plus court fees to pay. The tenant called me and proposed an out-of-court settlement. She is offering to hand over the keys today, along with her furniture, to compensate for the outstanding rent. I don't trust the tenant as she has lied many times. She's asking me to come visit the apartment to look at the furniture and take the keys. 1. Please advise if it's ok to visit the apartment and take the keys and furniture without involving the bailiff. Do I need to report the furniture adjustment against the rent due to the court? 2. Can she create any other problem on my physical visit, although I have WhatsApp messages of her request? 3. Can she request payment installments from the court if I don't agree to take her furniture? 4. Can I write down the settlement with her on a plain piece of paper with her signature?

Hello, If I paid a 5% deposit for an off-plan apartment but the seller did not inform me about the fee and asked me to pay the deposit beforehand, can I get my deposit back because of being deceived by the seller?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

I need help drafting a cassation memo for submission to the Abu Dhabi Court in a family case. I already have all the documents. Since there's no hearing at this stage, I don’t need full legal representation—just memo drafting. My ex-wife is claiming 2024–25 school fees, though child support is already granted. First instance rejected her claim, but the appeal overturned it and ordered me to pay 16,000 AED. I want to file a cassation due to legal errors and flawed reasoning in the appeal judgment. My budget is limited.

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Hello sir, Is it obligatory to issue an invoice for my customer to process his down payment? Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order. My customer is insisting on issuing him an invoice and says that this is required by UAE laws.

Hello, I have given a POA to a lawyer to fight my case, but now I got to know his professional license expired 20 days ago. Is it allowed for him to represent me in court with an expired license?

Hello, If the company loses my passport, what can I do?

Hello, I have a friend who has an agency that promised me a partner's visa. She told me the payment would be 7800 AED full package, then I paid over half, 4900 AED, last October 2024. But up until February 2025, I still didn’t receive any documents from her. So I decided to apply somewhere else, and I got my investor's visa already. Now, I am asking for a refund, but until now, she is not giving it to me and not replying to my messages. What do I do with this?

Hello sir, Is it obligatory to issue an invoice for my customer to process his down payment? Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order. My customer is insisting on issuing him an invoice and says that this is required by UAE laws.

Hello, I paid a contractor (via bank transfers) to deliver a project (1BHK renovation – full), and they did not. What action can I take against them in Dubai?

Hello, If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?

I came on an E-visa (employment visa) from Uganda to the UAE, and my employer didn't make my residence visa. Now I have been in overstay for 24 days. What should I do?

The lessor is asking me to vacate the house, citing the following clause, even though I have not sublet the property. What can be done in that case? Clause - "Article (20) paragraph (3) of Law No. (20) of 2006 on the rental of premises and the regulation of rental relations between lessors and tenants in the Emirate of Abu Dhabi."

I need help drafting a cassation memo for submission to the Abu Dhabi Court in a family case. I already have all the documents. Since there's no hearing at this stage, I don’t need full legal representation—just memo drafting. My ex-wife is claiming 2024–25 school fees, though child support is already granted. First instance rejected her claim, but the appeal overturned it and ordered me to pay 16,000 AED. I want to file a cassation due to legal errors and flawed reasoning in the appeal judgment. My budget is limited.

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hi, My tenant was not paying rent, so I filed a case and won it. The court has given a bailiff eviction date of 7th July. The tenant also has outstanding rent plus court fees to pay. The tenant called me and proposed an out-of-court settlement. She is offering to hand over the keys today, along with her furniture, to compensate for the outstanding rent. I don't trust the tenant as she has lied many times. She's asking me to come visit the apartment to look at the furniture and take the keys. 1. Please advise if it's ok to visit the apartment and take the keys and furniture without involving the bailiff. Do I need to report the furniture adjustment against the rent due to the court? 2. Can she create any other problem on my physical visit, although I have WhatsApp messages of her request? 3. Can she request payment installments from the court if I don't agree to take her furniture? 4. Can I write down the settlement with her on a plain piece of paper with her signature?

Hello, What is the statute of limitations for filing a civil lawsuit in the UAE?

Dear Sir/Madam, My company terminated me with no written warning last April 5, and they said I need to work up until April 30 to receive my pay, but until now, they're holding it. Can someone help me with what I can do, please? And is it right to terminate me with no warning? I'm under probation with the company; I've been working with them for four months.

First instance divorce judgment has been provided based on Article 7 of Federal Law 41 of 2022 and based on Article 133 of the Civil Procedures Code - the defendant was requested to pay expenses and fees. Later, I received a notification to apply for implementation of the ruling and execution proceedings! What action is required from the plaintiff? Under Article 133 of the civil procedure code, can compensation for damage be claimed? And what type of evidence must be submitted? Within how many days must the implementation of the ruling and execution proceedings be raised by the plaintiff to the court? What are the rights, roles, and responsibilities of husband and wife regarding child custody and child support based on the above judgment?

Hello, I would like to know if the bank can claim recovery after 6 years of not paying credit card dues in the UAE.

Dear Sir/Madam, How should a 12-month eviction notice be sent to a tenant? I am overseas as the landlord and am wondering what the most convenient way is.

I came on an E-visa (employment visa) from Uganda to the UAE, and my employer didn't make my residence visa. Now I have been in overstay for 24 days. What should I do?

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, I'm living outside the UAE now. Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!