أسئلة وأجوبة
أسئلة وأجوبة
4 متاح 4 • عرض الجميعالمطالبة باسترداد الأموال من وكيل سفريات مُحتال
س: لقد دفعت 15000 درهم من أجل الاستفادة من خدمات وكيل سفريات. ويبدو أن الشركة مغلقة في الوقت الحالي.
ولا أتلقى أي ردود منهم. هل هناك أي طريقة لاستعادة المال؟
2020/02/04
894
How to file a complaint against a tourism company for breaching contract?
Q: Dear Sir,
We paid AED 7000 to a tourism company for a holiday package. They were replying to our messages for a few weeks but now all their contact numbers are closed and they don't respond to our emails.
They are not providing any of the services mentioned in the contract. We request you to guide us on how we can file a complaint against this company and get our money back.
Thank you
2023/03/09
335
رفع قضية ضد وكالة سفر لخرق العقد
س: مرحبًا،
لقد دفعت 18,700 درهمًا إماراتيًا لشركة تنظيم عطلات اسمها "-----" في إمارة دبي مقابل حزمة إجازة مدتها 28 يومًا حول العالم لثلاثة بالغين وطفل واحد صالحة لمدة 10 سنوات، بالإضافة إلى مزايا إضافية تتمثل في:
- رحلة مدفوعة الأجر لمدة 14 يومًا لثلاثة بالغين وطفل واحد بالإضافة إلى تذاكر لأوروبا / آسيا / إفريقيا
- إقامة لليلتين في دولة الإمارات / إقامة ليلة واحدة في منتجع الكوف روتانا
- سبعة أنشطة محلية في دولة الإمارات
لقد تم إبلاغنا بوضوح أنه لن تكون هناك تواريخ محظور فيها الحجز، وأنه ليس علينا سوى الإبلاغ مسبقًا من أجل الحجز. ولكنهم في الوقت الحالي يقولون إن الأمر مرهونًا بالتوافر.
لقد كنا مرنين حقًا ولم نطلب منهم سوى توفير خيارات للفنادق المواجهة للشاطئ خلال عطلة نهاية أسبوع أو أي عطلة عامة، لكنهم قدموا لنا خيار فندق واحد فقط خلال أيام الأسبوع حيث لا يمكننا السفر.
لقد طلبنا نموذجًا لخط سير الرحلة بشأن الخيارات المتاحة للفنادق في أوروبا ولكن لم نتلق أي رد من جانبهم. حتى الآن تخلفوا عن تقديم أي خدمة وعدوا بها في العقد.
يرجى تقديم المشورة بشأن هذه المسألة.
2021/10/28
675
I purchased a tour voucher from a holiday agency in Dubai and could not use due to a visa issue. Can I still claim it?
Q: I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem.
I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want.
Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy.
Can I still claim and ask for my money back?
2025/06/02
28
المدونة القانونية
1 متاح 1 • عرض الجميعContracts 101: Official Agreements to WhatsApp Messages
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
2021/03/03
1177
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (15) of 2020 on Consumer Protection
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
670
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148684
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we remove a partner from the license if he is present but unresponsive?
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
2025/06/02
26
Can I get a UAE police clearance for US immigration if I was deported in 2022?
Hello,
I'm living outside the UAE now.
Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?
2025/06/03
49
How long does it take for a bounced cheque case to be closed after a settlement?
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
2025/06/04
90
Can I travel and return to the UAE during an ongoing labor case against my employer?
Hello,
I have filed a case against my employer, and the session is still ongoing in the Dubai court.
Can I travel outside the UAE and then come back?
2025/06/02
47
I’m on overstay since a couple of months. Is it possible for me to get a visa with ongoing cases?
I’ve been on overstay for a couple of months.
Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)?
If so, what would be the process?
2025/06/02
32
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we remove a partner from the license if he is present but unresponsive?
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
2025/06/02
26
Can I get a UAE police clearance for US immigration if I was deported in 2022?
Hello,
I'm living outside the UAE now.
Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?
2025/06/03
49
Is it legally acceptable to give birth in the UAE if the mother is single?
Hello,
Is it okay to give birth in the UAE if the mother is single and the father is married?
Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?
2025/06/03
56
How long does it take for a bounced cheque case to be closed after a settlement?
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
2025/06/04
90
I’m on overstay since a couple of months. Is it possible for me to get a visa with ongoing cases?
I’ve been on overstay for a couple of months.
Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)?
If so, what would be the process?
2025/06/02
32
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow long does it take for a bounced cheque case to be closed after a settlement?
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
2025/06/04
90
Can I travel and return to the UAE during an ongoing labor case against my employer?
Hello,
I have filed a case against my employer, and the session is still ongoing in the Dubai court.
Can I travel outside the UAE and then come back?
2025/06/02
47
I’m on overstay since a couple of months. Is it possible for me to get a visa with ongoing cases?
I’ve been on overstay for a couple of months.
Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)?
If so, what would be the process?
2025/06/02
32
What to do if someone impersonated an employee in the company I own and got mobile lines and phones?
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
37
Landlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do?
Hello,
I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed.
He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit.
The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement.
Please let me know what I should do.
2025/06/02
35
إجابة أخرى من
لا توجد إجابات
عرض الجميعLandlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do?
Hello,
I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed.
He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit.
The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement.
Please let me know what I should do.
2025/06/02
35
I purchased a rented apartment in Abu Dhabi. Can I evict the tenant immediately if there is no Tawtheeq contact?
I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered.
Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in.
However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract.
What are my risks, especially if the tenant refuses to move out?
What legal actions, if any, can the tenant take in this situation?
2025/03/25
111
What to do if you get terminated and denied gratuity for a minor mistake?
My brother has been working for a company for 11 years. In the last 3 weeks, he had an incident/accident and scratched a plane since he only had 1 person to assist him as the company was not hiring enough people.
Senior staff like him are working more to train inexperienced new hires which adds to their workload working almost 12 hours/day including travel to DWC.
The pilot said it was aesthetic and could be painted over but a police investigation ensued. Last week 3 managers and HR talked him down as the investigation concluded.
He was terminated immediately with only this month's pay and his 11-year gratuity will not be given by the company. It was not gross negligence or malicious intent, he just didn’t have enough people to help him.
He owned up to the mistake and reported the incident within 24 hours. Can he fight for the gratuity?
2025/01/13
141
How can a person under a deportation grant a POA to a trusted person for managing his assets?
A person currently under a deportation order wishes to appoint a trusted person with Power of Attorney (POA) to manage their financial and legal matters, including access to their bank account and other obligations.
What is the process for obtaining and registering a POA in this situation?
Can it be done while they are still in custody, and what steps should they follow to ensure?
Please help.
2025/01/14
143
Will the court unfreeze my account automatically after alimony payment?
Dear Sir/Madam,
The Dubai Court has frozen my bank account because I was late on an alimony payment. The money was automatically deducted from my salary this month.
Will the court automatically unfreeze the account once this is done, or will I need to petition the court to issue an order to unfreeze it?
2025/01/07
140
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ