أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعHow can I file a complaint against an immigration agency for breach and closing company?



6
Q: I would like to know how to file a complaint against an Immigration Services Agency for CANADA AIP RNIPP application in Abu Dhabi.
I paid AED 9000 and I did not receive assurance from them afterwards. They were not answering my calls and not replying to my email.
I went to their office in Abu Dhabi and it was already closed.
Please advise.




2024/01/23
785
كيف يمكنني استرداد الأموال التي دفعتها لوكالة الهجرة إذا لم يتم فعل أي شيء؟

1
س: سيدي العزيز
لقد تقدمت بطلب للحصول على برامج Canada AIPP من إحدى وكالات الاستشارات في دبي في عام 2021، وأخبروني أن العملية ستستغرق عامًا واحدًا. والآن استغرقت أكثر من عامين.
أخبروني أنهم تقدموا لي هذه السنوات ولكن لم أتلق أي رد من أي شركة، وعندما طلبت منهم إخباري بمكان تقديم الطلب، أخبروني أنه سري.
الآن أخبرتهم بإيقاف العملية وسوف يعيدون لي أموالي ولكن سيكون المبلغ أقل بكثير وفقًا لهم.
يرجى إخباري كيف يمكنني الحصول على أموالي حيث دفعت ما يقرب من 9000 درهم إماراتي أو كيف يمكنني المضي قدمًا بشكل قانوني.


2023/09/21
285
I lost money and opportunities due to a failed immigration process. What can I do?

2
Q: Dear Sir/Madam,
I applied for Canada immigration in August 2020 and paid 4,000 AED for the process, with a guaranteed 100% refund if they couldn't get me immigration.
To date, nothing has happened. When I asked for a refund, they said they could only give me 1,500 AED.
I lost money, time, and opportunities in other areas due to this immigration process.
Can I get my money back as promised in the contract, along with compensation for their lies?
Please advise!


2023/08/14
165
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
666
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
250

متميز
إجابة أخرى من
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عرض الجميعHow can I refund the amount of online tickets in Dubai for fraudulant misrepresentation? 0
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
2025/06/03
14
What to do if someone impersonated an employee in the company I own and got mobile lines and phones? 0
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
12
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards? 0
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
2025/06/03
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How can we remove a partner from the license if he is present but unresponsive? 0
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
2025/06/02
13
I purchased a tour voucher from a holiday agency in Dubai and could not use due to a visa issue. Can I still claim it? 0
I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem.
I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want.
Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy.
Can I still claim and ask for my money back?
2025/06/02
17

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can I refund the amount of online tickets in Dubai for fraudulant misrepresentation? 0
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
2025/06/03
14
What to do if someone impersonated an employee in the company I own and got mobile lines and phones? 0
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
12
How can we remove a partner from the license if he is present but unresponsive? 0
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
2025/06/02
13
Landlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do? 0
Hello,
I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed.
He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit.
The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement.
Please let me know what I should do.
2025/06/02
19
Can I travel and return to the UAE during an ongoing labor case against my employer? 0
Hello,
I have filed a case against my employer, and the session is still ongoing in the Dubai court.
Can I travel outside the UAE and then come back?
2025/06/02
17

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can victims file a group case for fraud, bounced cheques, and misuse of credit cards? 0
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
2025/06/03
16
How can I avoid liability for a car my boss transferred to me without full payment? 0
Hello,
My boss transferred a car to my name. Unknown to me, the car was not fully paid before the transfer. Eight months later, the seller called me because my boss was unreachable.
The seller threatened to take me to court because my boss didn’t pay the full amount.
How do I get out of this?
2025/05/19
30
What can I do if I am not satisfied with a lawyer to represent me in a malpractice case? 0
I have a malpractice case ongoing against me and my hospital, with an appeal pending at the Court of Cassation.
A lawyer was hired by the malpractice insurance company, who is following up on the case.
However, I am not satisfied with the present lawyer and want to hire a personal lawyer on my side.
What are the advantages and disadvantages of doing so?
2025/05/15
49
Can I request maintenance from my husband even if he cancels our visas and sends us home? 0
Good day, lawyers!
My husband is cheating on me. He also flirts a lot with other girls on his other social media account. Then I found out that I was pregnant.
We already have one daughter, and I just want a peaceful home for me and my children. Can I ask for a separate house and maintenance for us?
I don't have work because I was focused on our daughter and our house. Also, what if he finds out that I am planning to get maintenance from him and he cancels our visa? Can I still get maintenance while in our country?
I also learned that he is planning to send me and my children back to our country before I give birth so that he can live like a single man. I don't have money to pay for a lawyer because he's not giving me an allowance. What should I do?
Thank you so much, and I hope someone can help me!
2025/05/22
31
My spouse's visa was rejected due to an administrative issue. What does that mean? 0
Hi,
I applied for my spouse's visa and entry permit, but it was rejected due to an administrative issue.
I don’t know what that means. Can anyone explain what an administrative issue is?
2025/05/12
21
احصل على عروض أسعار من محامين
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