Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Dear Lawyer I hope this message finds you well. I set up a business license in a free zone in 2023. Unfortunately, the license expired in September 2024, and due to being occupied with other matters, I was not aware of the penalties associated with the expiration. I recently attempted to cancel the license but was informed that a significant penalty has accrued. When I inquired about cancelling my visa first, I was told that it’s not possible to proceed without addressing the license issue. Could you please advise if there is any legal way to waive or reduce this penalty? I would greatly appreciate your guidance on how to resolve this situation with minimal cost.

Hello, Can I go on vacation even though I have already resigned from my employer and my visa is not yet canceled?

In how many days can we file a criminal case and what is the role of the public prosecutor?

I'm trying to resign from my company and found out there's incorrect information between my employment contract, my government contract, and the employee handbook. I was under the impression of having a week's notice period but I'm being told it's 3 months and I'm losing a month's worth of salary. On top of that, it's showing a non-compete clause for the same industry. I'm trying to change companies in the same industry, how much of an issue is that?

My friend is currently in the UAE on a visit visa and has received a job offer from a company. However, the employer is asking him to pay for the visa status change from a visit/tourist visa to an employment visa since he is inside the country. According to UAE labor law, who is responsible for covering these charges—the employee or the employer?

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Hello sir, Is it obligatory to issue an invoice for my customer to process his down payment? Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order. My customer is insisting on issuing him an invoice and says that this is required by UAE laws.

Hello, I have given a POA to a lawyer to fight my case, but now I got to know his professional license expired 20 days ago. Is it allowed for him to represent me in court with an expired license?

Sir, I was in jail for 2 months in a drugs case, and then my company filed an absconding case against me. Now they are not removing the absconding case and are not ready to give me the settlement money. What do I have to do?

Hello, We have an agreement with a company to supply food for their buffet on a daily basis, with invoices to be issued monthly and payment to be made every three months. The relationship actually lasted for nine months, and payment was made for two periods. In the third period, due to disagreements between our company and the company to which the supply was made, they refused to pay, noting that the outstanding amount so far is fifty-four thousand dirhams. Can we claim the amount, noting that the agreement is not written, but there are emails exchanged between us and invoices?

Dear Lawyers, My brother was sentenced to 25 years in jail for a minor drug case (1 gram) on October 24, 2024. Can he get bail? What will happen next, and what can I do to help him get released? Kindly advise!

Hello, I have a question. My husband had a loan 15 years ago, he had difficulty paying this loan, and the bank opened a case, which was solved, and he paid the full loan. He is still in Dubai and has a good work position. How is it possible to remove the solved bank case from the database to have the possibility of getting the credit card and loan? Thank you.

Good Day, As someone unfamiliar with local laws and a non-Arabic speaker, the police took my statement but did not provide a translation and told me to sign. I have no idea what they wrote or presented in the case. The case is now with the Public Prosecution. What should I do to ensure the authorities are aware of this?

Dear Lawyers, My husband is under investigation, and I want to get him bailed out from detention. However, I am a visitor. Can I get him bail by providing my passport?

Hi, good morning, I’m an Indian residing in the UAE and want to apply for a divorce. My husband and I have been living separately for more than 3 years, and he has been living in India since our separation. We are both Indians and Christians (non-Muslims). We have a son who is 8 years old now. Can you please let me know the divorce procedure if we want to proceed in the UAE, both with and without mutual consent? Additionally, please advise on how to proceed with custody, as my son currently resides with me. Thank you!