Dear Lawyer I hope this message finds you well. I set up a business license in a free zone in 2023. Unfortunately, the license expired in September 2024, and due to being occupied with other matters, I was not aware of the penalties associated with the expiration. I recently attempted to cancel the license but was informed that a significant penalty has accrued. When I inquired about cancelling my visa first, I was told that it’s not possible to proceed without addressing the license issue. Could you please advise if there is any legal way to waive or reduce this penalty? I would greatly appreciate your guidance on how to resolve this situation with minimal cost.

Hello, Can I go on vacation even though I have already resigned from my employer and my visa is not yet canceled?

In how many days can we file a criminal case and what is the role of the public prosecutor?

I'm trying to resign from my company and found out there's incorrect information between my employment contract, my government contract, and the employee handbook. I was under the impression of having a week's notice period but I'm being told it's 3 months and I'm losing a month's worth of salary. On top of that, it's showing a non-compete clause for the same industry. I'm trying to change companies in the same industry, how much of an issue is that?

My friend is currently in the UAE on a visit visa and has received a job offer from a company. However, the employer is asking him to pay for the visa status change from a visit/tourist visa to an employment visa since he is inside the country. According to UAE labor law, who is responsible for covering these charges—the employee or the employer?

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?