أسئلة وأجوبة
How to cancel the brokerage management contract of a property to be able to rent it?
I'm currently in the process of leasing the property and as part of the standard procedure, we attempted to register the tenancy on the Ejari system.
However, we encountered a persistent error message indicating that the property is currently managed by an independent brokerage agency.
In an effort to resolve this matter promptly, we reached out to the broker company and were informed that a payment of AED 300 is required to process the Ejari registration.
In good faith, we transferred the requested amount to facilitate the registration process.
To our surprise, the broker company has since communicated that they have applied for the cancellation of the management contract for the said property and are now requesting to return the AED 300.
Despite their assurance of canceling the contract, we are still unable to register the property on the Ejari system.
Given the urgency of the situation and the fact that the tenant's move-in date was January 15, 2024, we are seeking legal advice.

You can contact Ejari support directly to inquire about the status of the property registration.
If the broker company fails to fulfill its commitment, better to seek legal advice to assess your rights and advise on potential legal actions to ensure the Ejari registration is completed.
For more information, please contact us on the phone.
Dear R.
We are pleased to serve you and address your inquiries.
Upon reviewing your query, you are required to communicate with the landlord, detailing the events that have occurred, and urging them to clarify their legal position regarding the property manager, holding them responsible for all damages incurred.
Additionally, please send an email to the brokerage company, demanding the reimbursement of the paid amount.
We hope our answer was helpful, we offer to provide complimentary consultations to assist you with your legal matters. This can be facilitated through a 15-minute online consultation session.
To schedule your consultation, kindly contact us via email or contact our offices in Dubai or Sharjah by phone.
We appreciate your understanding.
Jasim Al Haddad Law Firm Legal Counsel and Consultations
See, certain details are missing in the given information like whether the management brokerage agency has the authority to deal with this matter or whether we have to check what are their powers regarding canceling the contract or registration of Ejari.
In order to advise you properly we need to get some more details like what are the terms that they promised and what is the exact role in the entire transaction.
Share your WhatsApp number if you want to proceed.
Dear Client,
Thanks for your question, I hope you are doing well. I will definitely assist you in this matter.
You transferred AED 300 to a broker company to register your tenancy on the Ejari system, but they later claimed to have canceled the management contract for the property.
However, you are still unable to register the property on Ejari. Continue communication with the broker company, document all interactions, and seek updates on the cancellation and registration process.
If the issue persists, consult with us to protect your rights and consider legal remedies if necessary. Prioritize proper Ejari registration to avoid legal complications and protect both your interests and your tenant's rights.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will definitely be happy to help you.
Thanks & Regards
ABDUL WAHIED