I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Respected Law Team Members, I am writing to seek genuine legal advice and guidance for our friend regarding an ongoing issue with her employer. On 23rd May 2025, she received a termination notice via WhatsApp from her sponsor, which clearly states that she is required to complete her handover by 20th June 2025. Since receiving the notice, however, her sponsor has been repeatedly contacting her via WhatsApp and phone calls, pressuring her to immediately return the company laptop and office cabinet keys, despite the agreed-upon handover date. In addition, she has been verbally accusing my friend and making threatening remarks, creating a hostile environment, and causing her emotional distress. To clarify her legal position, she contacted MOHRE, who advised her to reshare the termination notice to the lady employer about the handover date (20th June 2025) as she outlined in the (Cont-1)

Hello, I am a UK citizen. I arrive in Dubai on the 2nd of June. I think I need to apply for an entry permit, as I have been out of the country for more than 1 year. Please, can you help? Everyone I speak to doesn't know and gives different information.

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

(COnt-2) Given the above, I kindly request your professional guidance on how to proceed legally to protect my friend's rights and ensure a safe and documented handover of company property. (The laptop the lady sponsor is referring to is authorized by her to my friend when she joined the company on 15 December 2023) Thank you for your support. (Already our friend [----] has posted the same concern, but her complete message hasn't been delivered to this platform ) Therefore, I am resubmitting our concern; we just need the correct direction, please. Thank you so much for your help!  

Cont-1) as outlined in the termination notice. Following a recent threatening message from her sponsor, in which she mentioned filing a police complaint, she proactively contacted Dubai Police for guidance. They advised her to visit Jebel Ali Police Station to report the matter and seek assistance regarding the harassment. Our concern is that if she returns the laptop prematurely, her work may be deleted or altered, and this could negatively impact my End of Service Benefits (EOSB) and her professional record, as her sponsor has a pattern of making unfounded accusations. Here is the most recent message my friend received from her: “Good morning. Hi, I urgently need my laptop and keys from the cabinet. Send me the location, I will send CAREEM. I need my laptop and keys from the cabinets immediately. If you do not send the location to pick up my stuff, I’m gonna go to the police. Sorry, but you must return my stuff. My business cannot operate properly without my computer.” (COnt-2)

Hi Sir, My husband had a judgment where he was found not guilty, as the misdemeanor court stated that it doubts the charges against the accused and found no conclusive evidence except the statements in the report files. The court considered this invalid because there was no translator. After this, if the Public Prosecution appeals, will the verdict remain unchanged and be upheld if there is nothing more than this  Can you shed some light from your experience on this issue and say if the result will remain the same?

Hello, My lawyer has charged me more than the actual amount for registering my labour case. What should I do?

Hello, If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?

Hello, I paid a contractor (via bank transfers) to deliver a project (1BHK renovation – full), and they did not. What action can I take against them in Dubai?

السلام عليكم، أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك. في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة. أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات. أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع. شكراً جزيلاً.