I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

Dear Sir/Madam, If an employee is still on probation period, can the employer terminate the contract with 14 days' notice even if the employment contract states 30 days' notice? The company is under MOHRE.

Dear Sir/Madam, I reside in a Dubai community, and my tenancy renewal is approximately 95 days away. The landlord is proposing a 15% rent increase, primarily based on rents listed on propertyfinder.ae, claiming that my current rent is 25% below market rates. However, the RERA Rental Index indicates "no increase in the rental value" as my rent is at the top of the quoted range, prompting me to reject the proposed increase. The real estate broker he hired at the time of my move-in recently contacted me, serving as an intermediary, mentioning that he would conduct a DLD valuation, likely resulting in a higher value. However, he is attempting to negotiate first, considering the cost of around 2500 AED. If we were to dispute, is the RERA Index Calculator the sole authoritative source for determining rent increases? Additionally, if the DLD valuation is accepted, what is the potential maximum increase?

سيدي/سيدتي العزيز/ة، رُفضت تأشيرة عملي. عندما زرت مكتب الهجرة، طلبوا مني الحضور برفقة موظف العلاقات العامة الخاص بشركتي. فعلت، وأخبرني موظف العلاقات العامة الخاص بي أن تأشيرتي رُفضت لأسباب أمنية. لا أفهم سبب رفض تأشيرة العمل، فليس لديّ أي قضايا في الهند أو الإمارات العربية المتحدة. أنا جديد في الإمارات العربية المتحدة. هل يمكن لأحد مساعدتي في حل هذه المشكلة؟ ما العمل؟ هل هناك أي حل بديل؟

أنا مساهم بنسبة ٥٠٪ في شركة تابعة لراكز، والمساهم بنسبة ٥٠٪ هو شريكي الذي غادر البلاد ولن يعود. لا أستطيع إدارة الشركة بمفردي. الشهر القادم يحين موعد تجديد الشركة، ولا أستطيع تحمل تكاليف ذلك. أريد إغلاق الشركة. يقول موظفو راكز: ارفعوا دعوى قضائية وأحضروا أوراق المحكمة لإغلاق الشركة. أين يمكنني الذهاب، ماذا أفعل، هل يمكنني الحصول على مساعدة؟ أعمل في مشروع صغير في المتجر.

مرحبًا، أنا مالك عقار وأحصل على 105 آلاف كإيجار. سوف يتم التجديد قريبًا ولا يظهر مؤشر هيئة التنظيم العقاري أي زيادة ولكنني حصلت على شهادة القيمة الإيجارية التي تقول أن القيمة الإيجارية 150 ألف درهم إماراتي. كم يمكنني أن أطلب زيادة من المستأجر؟

Hi, I have a tenant who defaulted on rent payment. His cheque bounced due to account closure. He promised cash payment but hasn't delivered. I want to evict him. The property is in Dubai. How do I proceed legally? Appreciate step-by-step guidance according to the law. Thank you!

Salam, I received an email from a company in the UAE - which is a collection agency - informing me that I had a travel ban and arrest warrant issued in the UAE for an unpaid loan a week ago. I currently live in the US. I have sent them many emails asking them how can I pay or make installments to settle this amount of 332,430 dirhams. I am currently working with them and trying to resolve the issue. My question is I would like to know if I travel for 5 days to Doha, Qatar in May, will I be detained or I will be ok? I don’t believe so I just want to be sure because I will be with my family. Thank you again.

Is it legal for debt collectors to contact the employee's workplace when you have defaulted on your payment?

My company engaged a Dubai-based entity, registered in India, on a three-month contract for project upgrade, maintenance, and delivery. Then they ceased communication 2 weeks before completion and failed to deliver the promised services after payment. What legal recourse should my company pursue? What specific legal expertise or counsel should we seek to address this breach of contract?

Hi, My husband lost his job 6 years back and he has not been able to find a job. He got a loan from a bank and they filed a civil case. We also came to know he has a standing warrant of arrest. I want to know what I can do for him. Should my husband go to Dubai Courts and check what he can do to settle the case or they will arrest him immediately? Should I go on his behalf and check what steps we can take to settle this case? Thank you in advance for your legal advice.