أسئلة وأجوبة
أسئلة وأجوبة
7 متاح 7 • عرض الجميعاسترداد الأموال من مستشار هجرة



16
س: سيدي العزيز / سيدتي العزيزة،
تقدمت بطلب للحصول على برنامج الهجرة إلى كندا المعروف بتأشيرة الشركات الناشئة من خلال مستشار في دبي ودفعت مبلغ 85,000 درهم إماراتي. لم يتمكن المستشار من إعطائي خطاب الدعم اللازم لتقديم طلب الهجرة إلى كندا في الإطار الزمني المذكور في العقد.
عندما أطلب استرداد المبلغ، لا يستجيب المستشار. لقد أرسلت إلينا الحاضنة التي من المفترض أن يحصل منها المستشار على خطاب الدعم بريدًا يفيد بأن الطريقة التي يعمل بها مستشار الهجرة غير قانونية.
كيف يمكنني استرداد أموالي؟




2022/10/13
1830
Getting a refund from an immigration consultant
25
Q: I had signed up with an immigration consultant for immigration to Canada. According to the contract I would be refunded the full amount if my application did not get through in a year.
I had asked for a refund and they have only approved 2560/- out of around Dhs 9500/-.
I need help to resolve this issue. Thanks.

2017/10/24
5609
التعرض للاحتيال في طلب الهجرة واتخاذ إجراء قانوني لاسترداد النقود
27
س: مرحبًا.
أدعى آرون من تايلاند. أحتاج إلى رأي قانوني منك بشأن الغش الذي أواجهه من شركة مقرها الإمارات تدعى R. I.
في يناير 2017، وقعت زوجتي اتفاقًا معهم بشأن خطاب عرض عمل إلى كندا. مجموع الرسوم التي طلبوها كانت 7000 درهم إماراتي، ولكن بالنسبة للدفعة الأولى فقد دفعت لهم 4000 درهم إماراتي. قالوا أن الأمر سيستغرق 6 أشهر.
في يناير 2018، أخبروني أنهم في الوقت الحالي ليسوا قادرين على توفير عرض عمل لي لأنه لا توجد شواغر حاليًا. بعد ذلك، أعطوني عرضًا آخر لبرنامج الهجرة الأطلسي إلى كندا.
صدقتهم أيضًا في هذه الحالة وبدأوا البرنامج. بعد ذلك فقط عرفت أنهم لا يعرفون حتى كيفية ملء طلب الهجرة.
لذلك طلبت منهم إيقاف المعاملة واسترداد المبلغ بالكامل في شهر أبريل الماضي، ولكنهم لم يردوا أموالي حتى الآن وهم يؤجلون الدفع باستمرار.
فكرت في فتح دعوى ضدهم، لذلك أطلب منك أن تعطيني نصيحة حول ذلك.

2018/10/16
5513
كيف يمكنني استرداد الأموال التي دفعتها لوكالة الهجرة إذا لم يتم فعل أي شيء؟

1
س: سيدي العزيز
لقد تقدمت بطلب للحصول على برامج Canada AIPP من إحدى وكالات الاستشارات في دبي في عام 2021، وأخبروني أن العملية ستستغرق عامًا واحدًا. والآن استغرقت أكثر من عامين.
أخبروني أنهم تقدموا لي هذه السنوات ولكن لم أتلق أي رد من أي شركة، وعندما طلبت منهم إخباري بمكان تقديم الطلب، أخبروني أنه سري.
الآن أخبرتهم بإيقاف العملية وسوف يعيدون لي أموالي ولكن سيكون المبلغ أقل بكثير وفقًا لهم.
يرجى إخباري كيف يمكنني الحصول على أموالي حيث دفعت ما يقرب من 9000 درهم إماراتي أو كيف يمكنني المضي قدمًا بشكل قانوني.


2023/09/21
258
How can I file a complaint against an immigration agency for breach and closing company?



6
Q: I would like to know how to file a complaint against an Immigration Services Agency for CANADA AIP RNIPP application in Abu Dhabi.
I paid AED 9000 and I did not receive assurance from them afterwards. They were not answering my calls and not replying to my email.
I went to their office in Abu Dhabi and it was already closed.
Please advise.




2024/01/23
741
Can I file refund cases against three immigration agencies that never provided the service?


0
Q: I want to complain about the 3 consultants based in Dubai.
First consultant, almost two years now and still no updates on my Canada application, I paid for the whole amount of processing.
Second, an agency for New Zealand. It has been more than a year now, and there have been no updates from the employer or for an interview. I paid for the first payment.
The third consultant for Portugal. I still have no visa appointment since they gave me the hard copy of the work permit dated April 4, 2024. However, I found out the work permit was fake.



2024/10/21
81
I applied for immigration to Canada via an agency in Dubai without any progress. Can I claim refund?




0
Q: I'm looking for advice- I had applied for immigration service to Canada via an agency in Dubai, however, it's been a few months and there is no positive reply from their end.
They keep giving evasive answers, such as my job role is not coming up, or the Government has put the applications on hold, or other things which are totally different from the picture painted before availing their service.
The contract mentions this about refund: "The company is eligible to provide a refund if any wrong information is provided during our advocacy while discussing the case with the consultant."
My Question is- are such immigration consultancies legal in the UAE?
Is it legal for them to provide such services?
And am I eligible for a refund if not for damage claims (for wasting my time with their inefficient services)?





2025/04/17
26
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9953
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
610
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
221

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
18
Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
2025/04/28
6
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
2025/04/28
14
Can I sell branded replica watches online, not in a physical store? 0
Hello,
Can I sell branded replica watches online, on Facebook Marketplace, etc.?
Not in a physical store, just online.
2025/04/27
19
Can't get an NOC from my old employer. How should I proceed with the new visa? 0
Hello,
My former employer put me on abscond, and I applied for amnesty. I obtained an outpass. However, due to unavoidable circumstances, I didn't travel.
Now I got a job, and my new company is trying to process a visa. Even after paying fines and trying to clear my abscond, they still need an NOC from my former employer, which I am not able to obtain.
What can I do?
2025/04/28
25

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
18
Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
2025/04/28
6
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
2025/04/28
14
Can I sell branded replica watches online, not in a physical store? 0
Hello,
Can I sell branded replica watches online, on Facebook Marketplace, etc.?
Not in a physical store, just online.
2025/04/27
19
Can't get an NOC from my old employer. How should I proceed with the new visa? 0
Hello,
My former employer put me on abscond, and I applied for amnesty. I obtained an outpass. However, due to unavoidable circumstances, I didn't travel.
Now I got a job, and my new company is trying to process a visa. Even after paying fines and trying to clear my abscond, they still need an NOC from my former employer, which I am not able to obtain.
What can I do?
2025/04/28
25
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ