أسئلة وأجوبة
أسئلة وأجوبة
5 متاح 5 • عرض الجميعتقديم شكوى ضد شركة شحن بسبب تأخر التسليم

5
س: تحياتي،
لقد أرسلت شحنة تبلغ قيمتها حوالي 40 ألفًا إلى فرنسا من دبي في 25 أغسطس. وأثناء التواصل مع شركة الشحن علمت أن الأمر سيستغرق من 6 إلى 7 أيام.
إنه يوم 7 سبتمبر اليوم، وحتى الآن لا يمكنهم إعطائي تحديثًا حول مكان شحنتي. علاوة على ذلك، فقد كلفني هذا التأخير أموالاً إضافية بسبب اضطراري إلى تأجيل تذكرة المستلم في فرنسا ونفقات إقامته الإضافية.
هل هناك أي شكوى رسمية، أو أي إجراءات يمكنني اتخاذها ضد مثل هذه الشركة غير المهنية؟
نقدر ردكم.


2022/09/07
2261
Shipping contract dispute: Importance of 'entire agreement clause'
2
Q: Hi,
I have a contract with a moving company to ship my possessions from Abu Dhabi to Melbourne. The moving service is paid in full. There are storage charges of approx AED1200 pending and this is no issue for me to pay.
I raised a query about reassembly of furniture at the destination, the contract contradicted verbal advice so before signing the contract I crossed out the parts saying that I do not receive reassembly of my furniture at the destination and highlighted this to the moving company - they did not dispute this.
The company have now refused reassembly service so I suggested we remediate the issue by reducing the amount owed for storage fees, as I will need to hire a contractor at the destination to assemble the furniture. Now the moving company is holding my shipment until I pay the storage fees, AND are refusing to approve reassembly service.
What are my options?
Thank you

2017/11/16
453
الحق في مقاضاة شركة شحن بحري لتخلفها عن تسليم طرد
21
س: لقد أرسلت طرد عبر شركة لخدمات الشحن البحري من دولة الإمارات إلى الهند. لم يتم تسليم الطرد الخاص بي حتى الآن.
تاريخ الحجز هو 10/12/2020 وحتى الآن 14/04/2021 لم يتم تسليم الطرد، تقريبا خمسة أشهر.
لم تذكر وكالة الشحن تاريخ التسليم وأخبروني أن الطرد موجود في الميناء الهندي (مومباي). وأنه سيتم تخليصه من جمارك الهند ثم تسليمه.
يرجى تقديم المشورة بشأن كيفية حل هذه المشكلة.
هل يمكن تقديم شكوى ضدهم في دولة الإمارات؟

2021/04/14
2083
Shipping company holding goods due to floods, storage charges increasing. What now?




3
Q: Dear Sir/Madam,
Seeking legal help for a dispute with a shipping company.
They are holding onto our goods because, during the Dubai floods, they were closed and refused delivery. We urgently need legal help to resolve this, as the storage charges are increasing each day.
Can you please advise on how to proceed?





+4
2024/05/14
135
What to do if a 30 kg cargo from Sharjah to India has not arrived after four months?




1
Q: Dear Lawyers,
This March, I sent a 30 kg cargo from Sharjah to India. It is now July, and I still have not received my parcel.
What should I do?
Please let me know!





+1
2024/07/29
70
المدونة القانونية
2 متاح 2 • عرض الجميعContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
2021/03/03
1133
التوكيل وخدمات كاتب العدل الأخرى المُقدمة عبر الإنترنت في دولة الإمارات 28
مع بدء تطبيق الإجراءات الجديدة ذات الصلة بإصدار التوكيل عن بُعد في دولة الإمارات، بعد أن كان من الضروري مثول الموكل بشخصه أمام كاتب العدل لإثبات هويته ورغبته في إصدار التوكيل، نقدم لكم هذا المقال المُوجز لبيان الخطوات التي يجب عليك اتباعها لإصدار التوكيل.
2021/06/08
19182
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
1993/09/07
33010
Federal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9926

متميز
إجابة أخرى من
278 278 إجابات •
عرض الجميعWhat are the legal consequences of my partner's voluntary withdrawal from our company? 0
Hello,
My partner voluntarily withdrew from our company which we established in Dubai, United Arab Emirates.
We established this company on July 1, 2024. Until now, there is no income or revenue. What is the legality?
2025/04/09
71
Getting my children back from the UAE after my ex-husband took them to avoid divorce 0
Hello,
I'm in Canada, and I filed for divorce. My husband, who owns a real estate company in Abu Dhabi, kidnapped our children and took them to the UAE to avoid the divorce and force me back to him.
My children are twin boys, 8 years old, and a 10-year-old girl. What can I do?
I want to follow them and take my children back, but he says his local Emirati connections will file criminal cases against me and have me jailed if I go there. What can I do remotely?
Does the UAE return kidnapped children to their mother? In the UAE, a guardian cannot legally kidnap their own child; what does this mean for my case?
If I report him, what happens to my children? Will they be held until I arrive to take them?
2025/03/03
65
I have video recording of my husband beating me. Can I show this in the child custody hearing? 0
I have a video recording of my husband beating me in our garden.
Can I show this in the child custody hearing?
It was filmed with my phone camera
2025/03/19
51
Can a DTC holiday home permit be used as proof that my landlord re-rented the property after evicting me? 0
Hello,
My landlord vacated the property with 12 months' notice, stating he would live there himself.
However, he started renting the property through the holiday homes system.
Is a permit issued by the DTC for a holiday home valid proof to prove that he is renting and to claim compensation?
2025/03/18
48
Can I file a case against a friend for privacy breach if he claimed I scolded him for his act? 0
On Jan 2, 2025, one of my close friends did a privacy breach and recorded me and my van in some specific place.
On Feb 5, when I called and asked him why he did this to me, he went and gave a complaint that I scolded him and threatened him.
The same case was later closed by the PP when we negotiated outside the station and apologized.
At this juncture, can I file a privacy breach case against him, which happened on Jan 2, 2025, and on Feb 5 I scolded him only for the privacy breach that happened on Jan 2?
2025/03/18
58

متميز
إجابة أخرى من
825 825 إجابات •
عرض الجميعHow to recover unpaid fees from a client who refuses to pay for online consulting services? 0
Hello,
A client of mine used our consulting services online and is refusing to pay. Despite multiple reminders, she still has not made the payment. What legal action can I take against her?
2025/03/07
82
Tenant damaged property, deposit insufficient; how to claim compensation? 0
Hello,
A tenant damaged the property I recently purchased upon their eviction, and the security deposit does not cover all of the damages.
I would like to know how I can take action against the tenant. Does any proof need to be submitted? If yes, what proofs are required since I bought an already tenanted property?
What is the timeframe and process to seek compensation for the damages?
2025/03/07
84
Is it legal for a landlord to cut DEWA before the rental court verdict? 0
Hello,
I was supposed to renew my rental contract in early February, but due to harassment and threats, we agreed in rental court that we would settle and move out.
Now, while awaiting the verdict, the landlord has gone ahead and canceled DEWA.
What can I do? Isn’t that illegal?
2025/03/07
55
Can a civil case delay my deportation after a criminal conviction? 0
Hello,
If I have a deportation due to a criminal case, and while serving time inside, a civil case is opened against me, does that stop my deportation?
2025/01/27
73
Can I keep my shop by paying rent in installments despite an eviction case against me? 0
Hi,
I have leased out a shop in Dubai, but due to huge financial losses and my husband's job loss, I can't afford to pay the rent. Meanwhile, my landlord has filed a case for eviction and payment of rent.
Right now, my condition is getting better as my husband has got a job and is ready to pay the rent in installments.
Can I pay in installments and hold the shop even if the judgment goes against me?
2025/01/09
71

إجابة أخرى من
12 12 إجابات •
عرض الجميعSending a legal notice without the person's Emirates ID or passport copy 0
Dear Sir/Madam,
Is it possible to send a legal notice to someone even though I don't have a copy of his Emirates ID or passport, but I only know his full name and office address?
2024/02/01
340
How can I evict a tenant who is unwilling to leave after the 12-month notice? 0
Dear Sir/Madam,
My tenant is not ready to move out on the last day of the 12-month notarized eviction notice.
I need the place for myself to move in as my lease ends next week. What should I do?
2024/02/05
136
How can I claim money I lent to my cousin to start business and is not returning back? 0
My cousin who lives in Dubai took around AED 280000 from me on December 2023 for business and he told me that within one month he would return the money back with profits.
Now it's been almost a year he has not returned my money back. I have no written contract. The only proof I have is WhatsApp chats, videos, and voice messages of him that he received money from me and that he would return it back within one month.
In August 2023 I told him that if you don't return my money, then I would hire a lawyer and do a case. Then his father returned almost 20% of the amount back in August 2023 and told me the remaining amount I would receive from them by the end of November or December 2023.
But now they are not giving me the money and telling me to go to the police or hire a lawyer, file a case do whatever I want to do.
Kindly please advise me if hiring a lawyer in Dubai will be helpful or not. Will I be able to recover my money in Dubai in a legal way in such a case?
2024/01/10
200
How can I get a police clearance certificate from Dubai if I left with unsettled bank debts? 0
I need help in getting a police clearance from Dubai. I left the UAE in 2018 and left my bank debts unsettled.
Can someone please help me understand how I can negotiate my situation in the most reasonable way?
Thank you
2024/01/31
105
كيف يمكنني إنهاء قضية شرطية للحصول على شهادة حسن سيرة ذاتية من خارج الإمارات؟ 0
مرحباً سيدي/سيدتي،
أحتاج إلى الحصول على شهادة حسن سيرة ذاتية.
غادرت دبي عام ٢٠١٨، وأُبلغت بضرورة إنهاء قضية شرطة في مركز شرطة نايف للحصول على رصيد بنكي (أقل من ١٠,٠٠٠ درهم إماراتي) قبل التقدم بطلب الحصول على شهادة حسن سيرة ذاتية.
بما أنني خارج الإمارات، كيف يمكنني الحصول على تمثيل قانوني وإنجاز قضيتي للحصول على شهادة حسن سيرة ذاتية؟
شكراً!
2023/10/01
256
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ