أسئلة وأجوبة
أسئلة وأجوبة
5 متاح 5 • عرض الجميعتقديم شكوى ضد شركة شحن بسبب تأخر التسليم

5
س: تحياتي،
لقد أرسلت شحنة تبلغ قيمتها حوالي 40 ألفًا إلى فرنسا من دبي في 25 أغسطس. وأثناء التواصل مع شركة الشحن علمت أن الأمر سيستغرق من 6 إلى 7 أيام.
إنه يوم 7 سبتمبر اليوم، وحتى الآن لا يمكنهم إعطائي تحديثًا حول مكان شحنتي. علاوة على ذلك، فقد كلفني هذا التأخير أموالاً إضافية بسبب اضطراري إلى تأجيل تذكرة المستلم في فرنسا ونفقات إقامته الإضافية.
هل هناك أي شكوى رسمية، أو أي إجراءات يمكنني اتخاذها ضد مثل هذه الشركة غير المهنية؟
نقدر ردكم.


2022/09/07
2342
Shipping contract dispute: Importance of 'entire agreement clause'
2
Q: Hi,
I have a contract with a moving company to ship my possessions from Abu Dhabi to Melbourne. The moving service is paid in full. There are storage charges of approx AED1200 pending and this is no issue for me to pay.
I raised a query about reassembly of furniture at the destination, the contract contradicted verbal advice so before signing the contract I crossed out the parts saying that I do not receive reassembly of my furniture at the destination and highlighted this to the moving company - they did not dispute this.
The company have now refused reassembly service so I suggested we remediate the issue by reducing the amount owed for storage fees, as I will need to hire a contractor at the destination to assemble the furniture. Now the moving company is holding my shipment until I pay the storage fees, AND are refusing to approve reassembly service.
What are my options?
Thank you

2017/11/16
478
الحق في مقاضاة شركة شحن بحري لتخلفها عن تسليم طرد
21
س: لقد أرسلت طرد عبر شركة لخدمات الشحن البحري من دولة الإمارات إلى الهند. لم يتم تسليم الطرد الخاص بي حتى الآن.
تاريخ الحجز هو 10/12/2020 وحتى الآن 14/04/2021 لم يتم تسليم الطرد، تقريبا خمسة أشهر.
لم تذكر وكالة الشحن تاريخ التسليم وأخبروني أن الطرد موجود في الميناء الهندي (مومباي). وأنه سيتم تخليصه من جمارك الهند ثم تسليمه.
يرجى تقديم المشورة بشأن كيفية حل هذه المشكلة.
هل يمكن تقديم شكوى ضدهم في دولة الإمارات؟

2021/04/14
2157
Shipping company holding goods due to floods, storage charges increasing. What now?




3
Q: Dear Sir/Madam,
Seeking legal help for a dispute with a shipping company.
They are holding onto our goods because, during the Dubai floods, they were closed and refused delivery. We urgently need legal help to resolve this, as the storage charges are increasing each day.
Can you please advise on how to proceed?





+4
2024/05/14
172
What to do if a 30 kg cargo from Sharjah to India has not arrived after four months?




1
Q: Dear Lawyers,
This March, I sent a 30 kg cargo from Sharjah to India. It is now July, and I still have not received my parcel.
What should I do?
Please let me know!





+1
2024/07/29
99
المدونة القانونية
2 متاح 2 • عرض الجميعContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
2021/03/03
1172
التوكيل وخدمات كاتب العدل الأخرى المُقدمة عبر الإنترنت في دولة الإمارات 28
مع بدء تطبيق الإجراءات الجديدة ذات الصلة بإصدار التوكيل عن بُعد في دولة الإمارات، بعد أن كان من الضروري مثول الموكل بشخصه أمام كاتب العدل لإثبات هويته ورغبته في إصدار التوكيل، نقدم لكم هذا المقال المُوجز لبيان الخطوات التي يجب عليك اتباعها لإصدار التوكيل.
2021/06/08
19308
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
1993/09/07
33122
Federal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9988

متميز
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Hello,
I got a judgment from Dubai Court stating that the employer should do my settlement. It’s been years, but I still haven't received the payment in my account.
When I checked with Al Adheed Center, they said if the company is not active, it’s not possible to get the money.
However, it’s a group of companies, and a few branches are still running. Is there any chance to claim it, or can I appeal directly to the court?
2025/05/14
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Can a DTC holiday home permit be used as proof that my landlord re-rented the property after evicting me? 1
Hello,
My landlord vacated the property with 12 months' notice, stating he would live there himself.
However, he started renting the property through the holiday homes system.
Is a permit issued by the DTC for a holiday home valid proof to prove that he is renting and to claim compensation?
2025/03/18
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Can I file a case against a friend for privacy breach if he claimed I scolded him for his act? 0
On Jan 2, 2025, one of my close friends did a privacy breach and recorded me and my van in some specific place.
On Feb 5, when I called and asked him why he did this to me, he went and gave a complaint that I scolded him and threatened him.
The same case was later closed by the PP when we negotiated outside the station and apologized.
At this juncture, can I file a privacy breach case against him, which happened on Jan 2, 2025, and on Feb 5 I scolded him only for the privacy breach that happened on Jan 2?
2025/03/18
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I have video recording of my husband beating me. Can I show this in the child custody hearing? 0
I have a video recording of my husband beating me in our garden.
Can I show this in the child custody hearing?
It was filmed with my phone camera
2025/03/19
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What are the legal consequences of my partner's voluntary withdrawal from our company? 0
Hello,
My partner voluntarily withdrew from our company which we established in Dubai, United Arab Emirates.
We established this company on July 1, 2024. Until now, there is no income or revenue. What is the legality?
2025/04/09
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عرض الجميعIf the Public Prosecution appeals a not-guilty verdict with no new evidence, will it stay the same? 0
Hi Sir,
My husband had a judgment where he was found not guilty, as the misdemeanor court stated that it doubts the charges against the accused and found no conclusive evidence except the statements in the report files.
The court considered this invalid because there was no translator. After this, if the Public Prosecution appeals, will the verdict remain unchanged and be upheld if there is nothing more than this
Can you shed some light from your experience on this issue and say if the result will remain the same?
2025/05/20
32
My lawyer overcharged me for registering my labour case. What should I do? 0
Hello,
My lawyer has charged me more than the actual amount for registering my labour case.
What should I do?
2025/05/13
33
After evicting a tenant for renovation, can the landlord rent the property to another tenant? 0
Hello,
If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?
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35
What can I do if a contractor failed to deliver a paid renovation project? 0
Hello,
I paid a contractor (via bank transfers) to deliver a project (1BHK renovation – full), and they did not.
What action can I take against them in Dubai?
2025/05/19
38
كيف يمكنني الاستعلام عن قضية إبعاد أمني ومحاولة العودة إلى الإمارات؟ 0
السلام عليكم،
أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك.
في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة.
أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات.
أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع.
شكراً جزيلاً.
2025/05/01
33

إجابة أخرى من
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عرض الجميعSending a legal notice without the person's Emirates ID or passport copy 1
Dear Sir/Madam,
Is it possible to send a legal notice to someone even though I don't have a copy of his Emirates ID or passport, but I only know his full name and office address?
2024/02/01
393
How can I evict a tenant who is unwilling to leave after the 12-month notice? 1
Dear Sir/Madam,
My tenant is not ready to move out on the last day of the 12-month notarized eviction notice.
I need the place for myself to move in as my lease ends next week. What should I do?
2024/02/05
166
How can I claim money I lent to my cousin to start business and is not returning back? 2
My cousin who lives in Dubai took around AED 280000 from me on December 2023 for business and he told me that within one month he would return the money back with profits.
Now it's been almost a year he has not returned my money back. I have no written contract. The only proof I have is WhatsApp chats, videos, and voice messages of him that he received money from me and that he would return it back within one month.
In August 2023 I told him that if you don't return my money, then I would hire a lawyer and do a case. Then his father returned almost 20% of the amount back in August 2023 and told me the remaining amount I would receive from them by the end of November or December 2023.
But now they are not giving me the money and telling me to go to the police or hire a lawyer, file a case do whatever I want to do.
Kindly please advise me if hiring a lawyer in Dubai will be helpful or not. Will I be able to recover my money in Dubai in a legal way in such a case?
2024/01/10
244
How can I get a police clearance certificate from Dubai if I left with unsettled bank debts? 0
I need help in getting a police clearance from Dubai. I left the UAE in 2018 and left my bank debts unsettled.
Can someone please help me understand how I can negotiate my situation in the most reasonable way?
Thank you
2024/01/31
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كيف يمكنني إنهاء قضية شرطية للحصول على شهادة حسن سيرة ذاتية من خارج الإمارات؟ 3
مرحباً سيدي/سيدتي،
أحتاج إلى الحصول على شهادة حسن سيرة ذاتية.
غادرت دبي عام ٢٠١٨، وأُبلغت بضرورة إنهاء قضية شرطة في مركز شرطة نايف للحصول على رصيد بنكي (أقل من ١٠,٠٠٠ درهم إماراتي) قبل التقدم بطلب الحصول على شهادة حسن سيرة ذاتية.
بما أنني خارج الإمارات، كيف يمكنني الحصول على تمثيل قانوني وإنجاز قضيتي للحصول على شهادة حسن سيرة ذاتية؟
شكراً!
2023/10/01
328
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ