What to do if a 30 kg cargo from Sharjah to India has not arrived after four months?

Dear Questioner,

Do you have full documentation with the courier company, such as:

1. Contract

2. Invoice

3. Bill of lading

4. Ownership certificate

5. Last tracking for the shipment

We have assisted many clients in explaining the defaults caused by which party and determining the delay penalty as well as any loss.

We guarantee the lowest charges and high-quality legal work. We act with honesty from day one, helping you save money and ensuring the full delivery of your shipment, considering any insurance assistance you might need.

We advise you to reach out to us through WhatsApp for assistance.

Dear Sir,

According to UAE law, if you have not received your parcel within a reasonable time frame, you have the right to file a complaint with the relevant authorities.

You can contact the courier or shipping company that you used to send the parcel and inquire about the status of your shipment.

If they are unable to provide a satisfactory response, you can file a complaint with the Consumer Protection Department of the Ministry of Economy.

They will investigate the matter and take appropriate action to resolve the issue. It is important to keep all relevant documents and receipts related to the shipment as evidence for your complaint.

Feel free to contact or Whatsapp us at [-------] to discuss this in detail.

Warm Regards,

Send them a legal notice, wait for their response, and based on their reply, consider the next steps.

Dear Questioner,

Thanks for your inquiry!

In the UAE, the shipping and transportation of goods are governed by laws that ensure fair practices and protections for consumers and businesses alike:

- Contractual Agreements:

Ensure you have a clear contract or agreement with the shipping company detailing responsibilities, delivery terms, and liabilities.

- Documentation:

Keep all receipts, invoices, and tracking information as evidence.

- Dispute Resolution:

If your shipment is delayed or lost, file a complaint with the shipping company. They are obligated to investigate and provide a resolution.

- Consumer Rights:

UAE laws protect consumer rights, including timely delivery of goods. If the shipping company fails to deliver, they may be liable for compensation.

- Legal Recourse:

If disputes persist, seek legal advice or file a complaint with consumer protection authorities. Consider civil claims if necessary.

For personalized guidance, consulting with a legal professional specializing in shipping and consumer rights in the UAE is recommended.

Kindly do not hesitate to contact us at [--------] for further guidance.

Greetings,

File a complaint with the Department of Economic Development.

If your parcel sent in March from Sharjah to India has not arrived, take these steps:

1. Contact the shipping company for updates.

2. Track your parcel online if you have the tracking number.

3. Reach out to customer support for assistance.

4. Consider filing a complaint with consumer protection authorities.

5. Seek legal advice if needed to recover the parcel or losses incurred.

Act promptly and keep a record of all communications for reference.