Q: Dear Sir/Madam, I am running a clinic in Dubai. I hired a doctor a few months ago. She failed to perform the work for which she was hired, so I fired her. Now she is giving fake reviews on Google. She is also doing this with her friends. I have contacted her, but she has left the country. Please advise what we can do! Thank you!

س: هل تستطيع شركة مقرها ألمانيا مقاضاة عميل مقيم في إمارة دبي بتهمة التشهير بسبب تقييم على جوجل بالاستناد إلى الحقائق؟ ما هي الخيارات المتاحة؟ وهل تسمح دبي للأجانب برفع القضايا؟

س: نحن مدونون نكتب عن الأطعمة، وقد دعانا أحد المطاعم لمراجعة طعامهم. بمجرد وصولنا، قالت المالكة أنها لا تعرف أي شيء عن هذا الأمر. عندما أظهرنا لها تأكيدًا خطيًا من زوجها رفضت قبوله. لقد أهدرت وقتنا ومالنا في سبيل الوصول إلى مطعمها وعندما وصلنا اخبرتنا أن نخرج. لقد أصبحت عدائية لذلك أختي أخرجت هاتفها لالتقاط فيديو بسبب صراخها علينا. لكن عندما لاحظت السيدة الهاتف هاجمت أختي. سحبتها وسببت لها خدوشًا سيئة للغاية. تركت علامة كبيرة على ذراع أختي. عندما جاءت الشرطة قيل لنا أن نحذف الفيديو، وقد حذفناه أمامهم. بمجرد أن غادرت الشرطة، هددتنا بأننا إذا ذكرنا ذلك لشخص ما، أو نشرناه على إنستجرام، أو ترك مراجعة سيئة على Zomato، فسيقاضوننا. هل تستطيع فعل هذا؟ أنا فقط أريد أن أكتب مراجعة صادقة على Zomato حيث سأشرح موقفنا وأنشر صور ذراع أختي. أم يمكنها أن ترفع قضية ضدنا؟

Q: Dear Sir/Madam, I lived in a building where the real estate management person was rude and unhelpful. I faced issues like cockroach infestation, AC problems, seepage, and more, which I have evidence of through pictures and videos. I posted a Google review mentioning his name, stating he is the worst person I've encountered in 10 years. He has filed a complaint with the Dubai police. I have since removed the Google review and apologized in front of the police. However, he insists on harassing me and threatening legal action. How should I handle this situation?

Q: Dear concern, We booked a photography company last month for my son's birthday party, and the service from the photographer was really disappointing. We posted a Google review stating our disappointment. Later, the company contacted us through WhatsApp to remove the review to avoid legal cases. We removed it, informing them that we would repost it after seeking legal advice. Could you please help me?

Q: Hello, For a defamation case, based on a Google review. If the police require a criminal case filed within 3 months, how does the police prove the point at which the complainant became aware of the review/defamation in order to check it is within the 3-month limit? Thank you

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.

The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).

The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.

The provisions of this Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law, known as the "New UAE Penal Code", governs criminal actions in the United Arab Emirates. The New Penal Code repeals the previous UAE Penal Code (Federal Law No. (3) of 1987 Promulgating the Penal Code).