أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعClaiming money from the bank in false credit card transactions
0
Q: It's a query regarding the fraudulent transactions on my credit card last March 31, 2017.
I was having my annual leave in Manila, Philippines (March 10, 2017- March 30, 2017) and Japan (March 30, 2017- April 9, 2017), which I have all the boarding passes and copies of passport pages as a proof.
The last time I used my credit card was in NAIA airport, the Philippines, to pay my travel tax for travelling to Japan and this proves that my credit card is in my possession while I was in Japan.
But then on March 31, 2017, I received an SMS from Emirates NBD bank that my card has been used for Aramex (AED 174.01), Souq.com (AED 5,581.00) and Sharaf DG (AED 3,717.00) transactions for the total amount of AED 9472.01.
I immediately called the bank and asked them to block my credit card on that same day.
As soon as I was back in Dubai (April 9, 2017), I called the bank and filed a complaint. I also filed a police case which I also sent to the bank but still, they didn't honour everything and threatening me every time.

2017/10/08
1057
How to report the theft of debit card through an unknown online purchase?


0
Q: Hi
Late last year, I was frauded and lost money from my bank account online by an unknown person who somehow made an online purchase using my debit.
I reported it to the bank immediately when I noticed the fraudulent activity and at the same time managed to block and replace the card.
Following with the bank, they brushed off the case and informed me to report it to the police which I did but to no help as I was told the only way was to register the case online.
Until now, nothing came out of it.
Is there anyone here who can really help on the way forward?
I feel I did all I was required to do but no help. I have a family and kids and this was so much money to lose for a regular expatriate like me.
Please, can someone advise?



2023/02/24
249
الاستخدام غير الشرعي للبطاقات الائتمانية
1
س: مرحبًا،
عملت في دبي لثلاثة أو أربعة أشهر عام 2013، ثم تركت وظيفتي وعدت إلى الهند.
كان حسابي البنكي لا يزال مفتوحًا حينها، وبدأ أحد زملائي يستخدم بطاقتي الائتمانية دون علمي بعد مغادرتي.
كذلك قام هذا الزميل بإضافة اسمه إلى الحساب وأجرى بعض المعاملات المالية. كنت أتلقى رسائل من البنك عبر البريد الإلكتروني، لكنني ظننت أنها رسائل طفيلية أو ترويجية ولم أعرها اهتمامًا.
لكن حدث أن تحققت من إحدى تلك الرسائل مؤخرًا فاكتشفت أن هناك من يستخدم بطاقتي بمبلغ كبير يصل إلى 12.000 درهم، ثم تحققت من الرسائل السابقة فوجدت أن زميلي السابق هو من قام بتلك المعاملات.
لا أعرف ماذا ينبغي أن أفعل. هذا تزوير صريح يقوم به هذا الشخص باسمي، وأحتاج لأن أفعل شيئًا حيال ذلك. أحتاج لمساعدتك.
تحياتي. شكرًا.

2017/03/13
909
المدونة القانونية
3 متاح 3 • عرض الجميعالتخلف عن سداد الشيكات المرتجعة في القروض وغيرها من المعاملات 8
مقال في صورة مقابلة يغطي موضوع القروض والشيكات المرتجعة في دولة الإمارات العربية المتحدة. مقتبس من المدونة الصوتية القانونية للمحامية لودميلا يامالوفا، مؤسسة مشروع لوجيكال مع لايلو.
2020/01/15
7047
التوكيل وخدمات كاتب العدل الأخرى المُقدمة عبر الإنترنت في دولة الإمارات 28
مع بدء تطبيق الإجراءات الجديدة ذات الصلة بإصدار التوكيل عن بُعد في دولة الإمارات، بعد أن كان من الضروري مثول الموكل بشخصه أمام كاتب العدل لإثبات هويته ورغبته في إصدار التوكيل، نقدم لكم هذا المقال المُوجز لبيان الخطوات التي يجب عليك اتباعها لإصدار التوكيل.
2021/06/08
19193
التزوير في الوثائق الرسمية وعواقبه في دولة الإمارات العربية المتحدة 27
عادةً ما تكون هناك بعض الشروط التي يصعب على الأشخاص الوفاء بها عند تقديم الوثائق اللازمة لتأسيس مشروع أو عند مزاولة عمل معين، لذلك قد يميلون لتزوير تلك الوثائق بغرض تلبية هذه المتطلبات. ولكن هذا الفعل يُعد جريمة وله عواقب في القانون سنحاول تغطيتها في هذا المقال.
2020/12/07
23249
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
1987/12/08
47917
Federal Law No. (35) of 1992 Concerning The Criminal Procedural Law 13
The law promulgates UAE Criminal Procedural Law (Penal Procedures Law) which governs criminal procedures in the UAE. This law applies to the procedures relating to offences whose punishments are not specified, dogma and punitive offences, and blood money, if they do not violate the Sharia rules.
1992/06/15
19118

متميز
إجابة أخرى من
140 140 إجابات •
عرض الجميعCan a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
2025/04/07
141
What are the legal consequences of my partner's voluntary withdrawal from our company? 0
Hello,
My partner voluntarily withdrew from our company which we established in Dubai, United Arab Emirates.
We established this company on July 1, 2024. Until now, there is no income or revenue. What is the legality?
2025/04/09
79
Can the employer ask me for visa expenses if I resign after completing the probation period? 0
I am working in a Dubai private company and I have completed six months of the probation period. Now, I have decided to resign due to a physical problem.
My MOHRE contract mentions one month's notice, and I am willing to serve the notice period, but the employer asks for visa expenses.
My passport was also retained by the employer. How can I cancel my visa by chance?
I filed a complaint at the labour court. How many days does it take to get a verdict?
2025/04/07
194
Is it legal to reduce the salary after signing an employment contract? 0
Hello,
Is it legal to reduce the salary after signing an employment contract?
2025/03/19
87
An off-plan developer is requesting future cheques for payment installments. Is this normal? 0
An off-plan developer is requesting future cheques for paying installments.
Is this normal?
2025/03/24
128

متميز
إجابة أخرى من
830 830 إجابات •
عرض الجميعMy tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
2025/04/16
8
Do smart police stations in Dubai override official filing hours for legal deadlines? 0
Dear Lawyers,
The case needs to be filed during official working hours, on a subsequent working day (if the last day falls on an official holiday), in Dubai.
With Smart Police Stations operating 24/7, how are these situations considered?
Should the case be filed during working hours, say before 3 PM, etc.?
2025/04/16
9
How can we recover a salary advance to a new employee if he fails to come to duty and uses alcohol? 0
As the HR manager of a company, I have issued a salary advance to the employee. Upon joining, he failed to go to duty and used alcohol daily in the camp.
I have a signed thumb-impression cash receipt. What options do I have to recover the AED 7000 advance paid to the employee?
Please help.
Regards,
B.
2025/04/16
6
Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
2025/04/16
29
Can I use my husband's case number to get information about his exit date? 0
Hello,
I have my husband's case number. Can I get information about his exit date using the case number?
Fujairah Jail.
2025/04/16
9

متميز
إجابة أخرى من
3194 3194 إجابات •
عرض الجميعMy tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
2025/04/16
8
How can we recover a salary advance to a new employee if he fails to come to duty and uses alcohol? 0
As the HR manager of a company, I have issued a salary advance to the employee. Upon joining, he failed to go to duty and used alcohol daily in the camp.
I have a signed thumb-impression cash receipt. What options do I have to recover the AED 7000 advance paid to the employee?
Please help.
Regards,
B.
2025/04/16
6
Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
2025/04/16
29
What countersuit can be filed against an employer for a false absconding case? 0
Hello,
What countersuit can I file against an employer who filed a false absconding case against an employee?
2025/04/15
46
Is a bounced rent cheque case considered a criminal record for U.S. visa applications? 0
Hello,
My rent cheque was bounced, and my landlord filed a case against me in Sharjah Court. I received a fine of 2,000 AED, which was later reduced to 1,000 AED upon appeal.
Does this case count as a criminal conviction under UAE law, or was it handled as a civil matter?
If I apply for a U.S. visa, will I need to submit court records under the requirement for applicants with past convictions?
2025/04/15
37
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ