أسئلة وأجوبة
أسئلة وأجوبة
4 متاح 4 • عرض الجميعClaiming money from the bank in false credit card transactions
0
Q: It's a query regarding the fraudulent transactions on my credit card last March 31, 2017.
I was having my annual leave in Manila, Philippines (March 10, 2017- March 30, 2017) and Japan (March 30, 2017- April 9, 2017), which I have all the boarding passes and copies of passport pages as a proof.
The last time I used my credit card was in NAIA airport, the Philippines, to pay my travel tax for travelling to Japan and this proves that my credit card is in my possession while I was in Japan.
But then on March 31, 2017, I received an SMS from Emirates NBD bank that my card has been used for Aramex (AED 174.01), Souq.com (AED 5,581.00) and Sharaf DG (AED 3,717.00) transactions for the total amount of AED 9472.01.
I immediately called the bank and asked them to block my credit card on that same day.
As soon as I was back in Dubai (April 9, 2017), I called the bank and filed a complaint. I also filed a police case which I also sent to the bank but still, they didn't honour everything and threatening me every time.

2017/10/08
1092
كيفية الإبلاغ عن سرقة مبلغ من بطاقة الخصم المباشر من خلال عملية شراء مجهولة عبر الإنترنت؟

0
س: مرحبًا،
في أواخر العام الماضي، تعرضتُ للاحتيال وخسرتُ مبلغًا من حسابي المصرفي عبر الإنترنت بسبب شخص مجهول أجرى معاملة شراء عبر الإنترنت بطريقة ما باستخدام بطاقة الخصم المباشر الخاصة بي.
أبلغت البنك فورًا عندما لاحظت النشاط الاحتيالي، وفي الوقت نفسه تمكنتُ من حظر البطاقة واستبدالها.
تابعتُ الأمر مع البنك، فتجاهلوا القضية وأخبروني بإبلاغ الشرطة، وهو ما فعلتُه، ولكن دون جدوى، حيث قيل لي إن الطريقة الوحيدة هي تسجيل الدعوى عبر الإنترنت.
حتى الآن، لم يُسفر الأمر عن أي نتيجة.
هل من أحد هنا يستطيع المساعدة حقًا في المضي قدمًا؟
أشعر أنني فعلتُ كل ما ينبغي، ولكن دون جدوى. لديّ عائلة وأطفال، وهذا مبلغ باهظ بالنسبة لمغترب عادي مثلي.
من فضلكم، هل يمكن لأحد أن ينصحني؟


2023/02/21
295
الاستخدام غير الشرعي للبطاقات الائتمانية
1
س: مرحبًا،
عملت في دبي لثلاثة أو أربعة أشهر عام 2013، ثم تركت وظيفتي وعدت إلى الهند.
كان حسابي البنكي لا يزال مفتوحًا حينها، وبدأ أحد زملائي يستخدم بطاقتي الائتمانية دون علمي بعد مغادرتي.
كذلك قام هذا الزميل بإضافة اسمه إلى الحساب وأجرى بعض المعاملات المالية. كنت أتلقى رسائل من البنك عبر البريد الإلكتروني، لكنني ظننت أنها رسائل طفيلية أو ترويجية ولم أعرها اهتمامًا.
لكن حدث أن تحققت من إحدى تلك الرسائل مؤخرًا فاكتشفت أن هناك من يستخدم بطاقتي بمبلغ كبير يصل إلى 12.000 درهم، ثم تحققت من الرسائل السابقة فوجدت أن زميلي السابق هو من قام بتلك المعاملات.
لا أعرف ماذا ينبغي أن أفعل. هذا تزوير صريح يقوم به هذا الشخص باسمي، وأحتاج لأن أفعل شيئًا حيال ذلك. أحتاج لمساعدتك.
تحياتي. شكرًا.

2017/03/13
950
How can I clear my name in Khorfakkan court for a bank case after being cleared by Abu Dhabi court?




0
Q: The Khorfakkan judge did not clear the case, but the Abu Dhabi court set it as cleared because they found out that the scammer who used my lost Emirates ID to open a bank account and scam other people using my name.
They got a picture when this guy opened the bank, so it is clearly not me. But the Khorfakkan court wants me jailed and deported.





2025/04/23
55
المدونة القانونية
3 متاح 3 • عرض الجميعالتخلف عن سداد الشيكات المرتجعة في القروض وغيرها من المعاملات 8
مقال في صورة مقابلة يغطي موضوع القروض والشيكات المرتجعة في دولة الإمارات العربية المتحدة. مقتبس من المدونة الصوتية القانونية للمحامية لودميلا يامالوفا، مؤسسة مشروع لوجيكال مع لايلو.
2020/01/15
7147
التوكيل وخدمات كاتب العدل الأخرى المُقدمة عبر الإنترنت في دولة الإمارات 28
مع بدء تطبيق الإجراءات الجديدة ذات الصلة بإصدار التوكيل عن بُعد في دولة الإمارات، بعد أن كان من الضروري مثول الموكل بشخصه أمام كاتب العدل لإثبات هويته ورغبته في إصدار التوكيل، نقدم لكم هذا المقال المُوجز لبيان الخطوات التي يجب عليك اتباعها لإصدار التوكيل.
2021/06/08
19308
التزوير في الوثائق الرسمية وعواقبه في دولة الإمارات العربية المتحدة 27
عادةً ما تكون هناك بعض الشروط التي يصعب على الأشخاص الوفاء بها عند تقديم الوثائق اللازمة لتأسيس مشروع أو عند مزاولة عمل معين، لذلك قد يميلون لتزوير تلك الوثائق بغرض تلبية هذه المتطلبات. ولكن هذا الفعل يُعد جريمة وله عواقب في القانون سنحاول تغطيتها في هذا المقال.
2020/12/07
23455
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
1987/12/08
48017
Federal Law No. (35) of 1992 Concerning The Criminal Procedural Law 14
The law promulgates UAE Criminal Procedural Law (Penal Procedures Law) which governs criminal procedures in the UAE. This law applies to the procedures relating to offences whose punishments are not specified, dogma and punitive offences, and blood money, if they do not violate the Sharia rules.
1992/06/15
19188

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إجابة أخرى من
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عرض الجميعIs it obligatory to issue an invoice for my customer to process his down payment? 0
Hello sir,
Is it obligatory to issue an invoice for my customer to process his down payment?
Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order.
My customer is insisting on issuing him an invoice and says that this is required by UAE laws.
2025/05/29
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If the company loses my passport, what can I do? 0
Hello,
If the company loses my passport, what can I do?
2025/05/28
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What can I do if I am not satisfied with a lawyer to represent me in a malpractice case? 0
I have a malpractice case ongoing against me and my hospital, with an appeal pending at the Court of Cassation.
A lawyer was hired by the malpractice insurance company, who is following up on the case.
However, I am not satisfied with the present lawyer and want to hire a personal lawyer on my side.
What are the advantages and disadvantages of doing so?
2025/05/15
48
After evicting a tenant for renovation, can the landlord rent the property to another tenant? 0
Hello,
If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?
2025/05/22
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I sent the landlord a notice to renew the lease 90 days earlier as per the contract. Can I change my mind if he didn't respond? 0
I live in Dubai and I have a one-year rental contract with my landlord. According to the agreement, I must tell the landlord at least 90 days before the contract ends whether I want to renew it or leave.
I followed the rule and sent them an email before the 90-day deadline, saying that I want to renew. They replied and said okay, and they asked me to send the new contract so they could sign it.
I prepared the new contract (with the rent price fixed according to RERA rules) and sent it to them about two weeks ago. But since then, they haven’t replied or signed the contract.
I think maybe they are waiting to see if someone else will offer more money to rent the apartment, so they are delaying their response.
Now I am wondering: if they finally send back the signed contract after a long delay—let’s say in one more week—and by that time I’ve changed my mind (for example, I found a better apartment or I’m leaving the country), am I legally required to continue with this landlord?
2025/05/05
39

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعIf the Public Prosecution appeals a not-guilty verdict with no new evidence, will it stay the same? 0
Hi Sir,
My husband had a judgment where he was found not guilty, as the misdemeanor court stated that it doubts the charges against the accused and found no conclusive evidence except the statements in the report files.
The court considered this invalid because there was no translator. After this, if the Public Prosecution appeals, will the verdict remain unchanged and be upheld if there is nothing more than this
Can you shed some light from your experience on this issue and say if the result will remain the same?
2025/05/20
32
My lawyer overcharged me for registering my labour case. What should I do? 0
Hello,
My lawyer has charged me more than the actual amount for registering my labour case.
What should I do?
2025/05/13
33
After evicting a tenant for renovation, can the landlord rent the property to another tenant? 0
Hello,
If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?
2025/05/22
34
What can I do if a contractor failed to deliver a paid renovation project? 0
Hello,
I paid a contractor (via bank transfers) to deliver a project (1BHK renovation – full), and they did not.
What action can I take against them in Dubai?
2025/05/19
37
كيف يمكنني الاستعلام عن قضية إبعاد أمني ومحاولة العودة إلى الإمارات؟ 0
السلام عليكم،
أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك.
في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة.
أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات.
أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع.
شكراً جزيلاً.
2025/05/01
33

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعI purchased a tour voucher from a holiday agency in Dubai and could not use due to a visa issue. Can I still claim it? 0
I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem.
I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want.
Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy.
Can I still claim and ask for my money back?
2025/06/02
10
I’m on overstay since a couple of months. Is it possible for me to get a visa with ongoing cases? 0
I’ve been on overstay for a couple of months.
Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)?
If so, what would be the process?
2025/06/02
10
Landlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do? 0
Hello,
I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed.
He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit.
The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement.
Please let me know what I should do.
2025/06/02
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Cargo from Dubai to India arrived late and damaged. What should I do? 0
Hello,
I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition.
The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp.
Could anyone please guide me?
2025/06/02
10
Request for legal guidance regarding employer harassment and premature asset retrieval demand (1) 0
Respected Law Team Members, I am writing to seek genuine legal advice and guidance for our friend regarding an ongoing issue with her employer.
On 23rd May 2025, she received a termination notice via WhatsApp from her sponsor, which clearly states that she is required to complete her handover by 20th June 2025.
Since receiving the notice, however, her sponsor has been repeatedly contacting her via WhatsApp and phone calls, pressuring her to immediately return the company laptop and office cabinet keys, despite the agreed-upon handover date.
In addition, she has been verbally accusing my friend and making threatening remarks, creating a hostile environment, and causing her emotional distress.
To clarify her legal position, she contacted MOHRE, who advised her to reshare the termination notice to the lady employer about the handover date (20th June 2025) as she outlined in the (Cont-1)
2025/05/30
13
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ