How to recover unpaid funds from a guest who left without paying?

أسئلة وأجوبة

س: إن شركتي (التي يقع مقرها في دبي) مدينة بمبلغ 140,000 درهم إماراتي لتوفير خدمات القوى العاملة لدعم عمليات تقديم الطعام لمكتب رئيسي تجاري يقع في دبي في أبو ظبي. لقد فشلوا في دفع فاتورتي منذ سبتمبر 2017، ونحن نلاحقهم جميعًا ولكن الإدارة تغيرت ولم يكلفوا أنفسهم عناء الرد على أي رسائل بريد إلكتروني أو مكالمات. ما أود فعله هو استرداد أموالي مع رسوم التأخير وجميع الفوائد القانونية. لقد مضى وقت طويل الآن. إنها مجموعة شركات مرموقة ويبدو أنها ليست على استعداد للدفع. يرجى ملاحظة أن جميع المستندات موجودة مثل الاتفاقية والفواتير ومذكرات التسليم. سأكون ممتنًا لتقديم النصح والمساعدة بهذا الشأن.

2022/03/26

358

المطالبة بالمبالغ المستحقة نظير الخدمات المقدمة

س: مرحبًا، المطالبة بالمبالغ المستحقة مقابل الخدمات المقدمة مرحبا، نحن مزودي خدمات فنية وتنظيف. لقد عملنا على تنظيف واجهة شقق الفندقية وقدمنا فاتورتنا في 18 مارس 2018. طبقًا للعقد بيننا، نتلقى الدفع في غضون 15 يومًا بعد تقديم الفاتورة. لكن هذه المرة نطالبهم منذ انتهاء فترة الـ 15 يومًا في 4 أبريل 2018. في كل مرة نطلب دفع الفاتورة، يرد قسم الشؤون المالية بأن الشخص المخول له بالتوقيع غير موجود. بالأمس، 28 يوليو، رتبنا لقاءً مع المدير العام الخاص بهم وناقشنا كل شيء معه. لقد صدمنا المدير العام بقوله: "اذهبوا إلى الشرطة، لن ندفع لكم أي شيء". رددت عليه "لماذا"؟ قال: "الإدارة ليست على استعداد لدفع أي شيء لأي أحد".لدينا عقد معهم، ونسخة من الفاتورة المقدمة وصور لجميع مراحل العمل. برجاء إبداء المشورة لنا، ماذا نفعل؟ مع التحية، س. ش. ح. المدير العام

2018/08/26

1648

كيف يمكن مطالبة العميل بالفواتير غير المدفوعة بعد تقديم كافة الخدمات؟

س: أعزائي المحامين، لديّ عميل قام بتوظيفي لمشروع إنتاج فيلم في عام 2020. لقد دفع سلفًا ولكن أثناء التصوير، تمت إضافة بعض الخدمات الأخرى إلى الوظيفة وكان مدينًا لي بحوالي 7000 دولار أمريكي بعد الانتهاء من التصوير. ومع ذلك، على الرغم من العديد من محاولات التواصل، رفض أخيرًا تسوية مستحقاتي مشيرًا إلى الأضرار التي لحقت به بسبب العارضات العاملات معنا - وهو أمر لا أساس له من الصحة. قمت بإحالة القضية إلى وكالة تحصيل ولكن لم تكن هناك نتيجة لأنه لا يرد على أي اتصال. ماذا يجب عليّ أن أفعل؟

2021/07/13

466

المدونة القانونية

2 متاح 2 • عرض الجميع

How to Increase Chances of Getting Your Invoices Paid in the UAE

An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

2021/02/24

713

Payment Orders in the UAE

An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

2021/03/24

1374

قوانين وتشريعات

4 متاح 4 • عرض الجميع

Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

1985/12/15

148521

Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code

The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.

1992/02/24

75387

Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law

This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.

1993/09/07

33058

Federal Law No. (10) of 1992 On Evidence in Civil and Commercial Transactions

The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.

1992/01/15

19120

متميز

خالد عبيد

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عرض الجميع

Employer agreed to settle before MOHRE. What if they don’t pay the promised amount?

Hello, I already have a dispute order with MOHRE. Then my employer became willing to settle the case. What should I do in case they do not follow through with the promised amount to pay?

2025/04/29

Despite a waiver, the case is still with the public prosecution. Can I travel?

Hello, I had a case regarding fraud by technical means, and we did a tanazul. It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution. What do I do now, as I need to travel urgently?

2025/04/28

How can we claim our money back if the cheque we received have bounced for insufficient funds?

We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day. We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds." We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it. We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.

2025/04/28

Who is supposed to pay for the transfer fee, the employee or the employer?

Hello I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes. After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary. That is when the HR told me she deducted my whole salary to recover the transfer fee. Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?

2025/04/28

Is it possible for a foreigner to get a divorce in Dubai?

Is it possible for a foreigner to get a divorce here in Dubai?

2025/04/28

متميز

علوي الجابري

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Employer agreed to settle before MOHRE. What if they don’t pay the promised amount?

Hello, I already have a dispute order with MOHRE. Then my employer became willing to settle the case. What should I do in case they do not follow through with the promised amount to pay?

2025/04/29

Is a bounced rent cheque case considered a criminal record for U.S. visa applications?

Hello, My rent cheque was bounced, and my landlord filed a case against me in Sharjah Court. I received a fine of 2,000 AED, which was later reduced to 1,000 AED upon appeal. Does this case count as a criminal conviction under UAE law, or was it handled as a civil matter? If I apply for a U.S. visa, will I need to submit court records under the requirement for applicants with past convictions?

2025/04/15

Can I stay home if my boss doesn’t pay my salary on time?

Hello, Can I stay home if my boss doesn’t pay my salary on time?

2025/04/10

Do I need to inform my current employer 2 months in advance if I plan to leave?

Hello, I am planning to change to another company and I am waiting for the offer. The visa from the current company is going to end in 2 months. Should I inform them about my leaving? I haven’t received any offer yet, so I didn’t inform them, and they’re asking about the renewal every day. Is it mandatory to inform them 2 months in advance?

2025/04/24

How can I pay the rent after selling the property if neither the old nor the new owner is clarifying this?

My current landlord has sold the building I live in, and my rent cheque was due to be presented on April 1st. I contacted the new landlord and the current landlord about my rent cheque. My current landlord advised that they had withdrawn the cheque and presented it to the new landlord. However, the new landlord has ignored three requests for clarity on how to pay my rent, which is now overdue. What are my options here? I am attempting to pay the rent, but they are unresponsive.

2025/04/03

مريم جمعة الحمادي

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إمكانية المطالبة بالمستحقات العمالية بناءً على الراتب الفعلي وليس المكتوب في العقد

السلام عليكم، أعمل في شركة في العين مند ثلاث سنوات ونصف "منها سنة وعشرة أشهر إقامة تابعة للشركة" وما تبقى كنت أعمل بالإعارة من شركة أخرى. راتبي في عقد العمل 500 درهم ولكن راتبي الفعلي 2500 درهم. هل يحق لي المطالبة قانونًا على حسب الراتب الفعلي؟ وهل فترة العمل بالإعارة تدخل ضمن أيام المستحقات؟ علمًا بأنني أستلم راتبي بشكل مباشر بإيصال قبض من الشركة، وراتب العقد (500) أستلمه بنكيًا أو عبر فروع الأنصاري.

2023/07/17

242

Mold in apartment due to construction fault: Can I get compensation?

Hi everyone, I rent an apartment. After two days in the apartment, water started leaking from the ceiling. It turned out to be a fault in the building's construction, which caused condensation in the false ceilings. When the panels were demolished, it was found that they were all full of mold. The building manager has started work, but the apartment is no longer habitable. Should the landlord compensate me for the lack of peaceful enjoyment of the property?

2023/07/17

444

My company is asking us to work 9 hours this Ramadan. What can we do?

My company is asking us to do 9 hrs. duty this Ramadan starting last 8th of April 2023 without overtime pay. And no one from my colleagues wants to complain as they are scared of what might happen. Just today, my showroom manager is asking me to extend until 12 pm when I started my duty from 10 am and I am fasting. What can I do?

2023/04/13

569

Can I give birth legally in Dubai if I am unmarried to the father?

Dear Sir/Madam, Can I give birth legally in Dubai if I am unmarried to the father?

2023/04/14

1159

Unfairly fired with demands to repay housing allowance: Is it legal?

Dear Sir/Madam, My employer (Federal) signed a 3-year contract with me. They have now given me 3 months' notice, ending my contract in May rather than August, saying that my contract was not renewed. There was no reason given for my non-renewal. My evaluations have been consistently excellent. Further, they are now demanding 3 months of housing allowance be repaid. Is this legal?

2023/04/14

163

متميز

أحمد أميري

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My tenant was supposed to vacate as per the contract. Can I rent the property to another tenant?

Good morning. My tenant was supposed to vacate the property on 15th April 2025 as per the contract. Now he is not answering the phone, and the property is still in use. Please guide the way forward. I have already rented the property to a new tenant.

2025/04/16

How can we recover a salary advance to a new employee if he fails to come to duty and uses alcohol?

As the HR manager of a company, I have issued a salary advance to the employee. Upon joining, he failed to go to duty and used alcohol daily in the camp. I have a signed thumb-impression cash receipt. What options do I have to recover the AED 7000 advance paid to the employee? Please help. Regards, B.

2025/04/16

Can my sister file a claim for compensation after a criminal case for sexual harassment?

Hello, My sister filed a criminal case against her employer (sexual harassment), and it is already with the Public Prosecutor. Her employer refuses to compensate her at all. Can we file a civil claim? When should we do it? Can we still file a civil claim after the judgment of the case?

2025/04/25

هل تقسم الأملاك بعد الطلاق بين الزوجين وفق القانون الإماراتي؟

2025/04/25

Can I use my husband's case number to get information about his exit date?

Hello, I have my husband's case number. Can I get information about his exit date using the case number? Fujairah Jail.

2025/04/16