Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, According to UAE labor law, is it correct that weekends before the start date and after the end date of annual leave are not counted? Example: if the leave is applied from Monday to Friday, how many days should be deducted from the annual leave balance?

Hello, My husband is in jail and the case is still under investigation, but the complainant wants to settle and withdraw the case. Is it possible for my husband to get out of jail on the same day the case is withdrawn?

Hello, I had a fraudulent and unauthorized transaction on my credit card, but the bank is saying no action can be taken as it happened outside the country. We approached the police, but they are saying to proceed legally as it happened outside the country.

Good morning, I have two kids. Their father is in critical care and is not able to communicate, and we have been divorced for more than seven years. The other side of the family is not communicating with the kids about the father's whereabouts for them to visit him, and they have not been in touch with the kids for the past two weeks due to family issues that took place in court regarding guardianship of the kids. How can I find a way for our kids to know what is going on with their father and his condition without reaching out to them, to avoid any further escalation? My daughter has tried to call them, but there was no response. Please advise!

Hello, My husband has been threatening that he will take my 2-year-old daughter to Pakistan and leave her there with his family. He has said this several times and has confirmed to my dad that he will be taking my daughter in the coming few weeks. We are both on his sponsorship. What are my rights in the UAE? Can my husband travel with a minor without the mother's consent? How can I stop him from taking my daughter to Pakistan? Do I have any legal standing if I am under his sponsorship?

Hello, The matter is whether we can file a case against an Ajman-based firm for non-shipment of cargo against the payment made to them. They haven’t delivered the cargo nor returned the amount.

Hello, Two days ago, I bought a used car. But yesterday, I found out that there has been major tampering with the odometer. I have all the necessary proof to provide. Where do I move forward from this?

Dear Lawyers, I have a question regarding an immediate eviction petition to the Urgent Judge. The tenant did not return the apartment on 26 January 2025, despite a 12-month legal notice that ended on 25 January 2025. The tenant rejected all gas and fire prevention maintenance for 12 months. Al-Fanar Gas submitted a report with the tenant's signature and refusal after the tenant broke the gas detector. The apartment was sold, and the new owner gave the tenant 90 days' notice. The tenant refused to show the new owner the apartment and ran away, according to building management. The tenant ignored the 12-month legal notice, did not return the apartment, broke the gas detector, and refused gas and fire detection system maintenance. The deal will be voided if the new owner cannot enter the property promptly. Can I petition the Urgent Matters Judge for quick eviction based on the tenant's violations?

A contractor recently did waterproofing on my townhouse roof and confirmed a warranty of 5 years (on WhatsApp). The payment receipt and invoice are available. In 4 months, water leaks from the roof damaged the false ceiling inside the house. When contacted, he avoids calls and delays by making some excuses. Is there any way I can get my money back?

Good Day! I am a partner in a trading license with two other individuals. Both of them were managing the business together as a cash-based operation without a bank account, while I was working elsewhere as an employee. Now, one of the partners has passed away, and his parents are in conflict with the remaining partner, claiming he owes them money. However, the surviving partner insists that no money is owed and that everything is settled. The license has now expired and cannot be renewed because the deceased partner’s family is not cooperating, leading to fines due to the inability to renew it. Additionally, the remaining partner continues to conduct the same business, occasionally purchasing items under the company name. As I am a low-salaried individual and cannot afford court fees, is there a way to remove myself from this situation, or are there any authorities who can assist me in this matter? I am willing to help and provide whatever is required as evidence in this case. Please advise!