س: نحن مدونون نكتب عن الأطعمة، وقد دعانا أحد المطاعم لمراجعة طعامهم. بمجرد وصولنا، قالت المالكة أنها لا تعرف أي شيء عن هذا الأمر. عندما أظهرنا لها تأكيدًا خطيًا من زوجها رفضت قبوله. لقد أهدرت وقتنا ومالنا في سبيل الوصول إلى مطعمها وعندما وصلنا اخبرتنا أن نخرج. لقد أصبحت عدائية لذلك أختي أخرجت هاتفها لالتقاط فيديو بسبب صراخها علينا. لكن عندما لاحظت السيدة الهاتف هاجمت أختي. سحبتها وسببت لها خدوشًا سيئة للغاية. تركت علامة كبيرة على ذراع أختي. عندما جاءت الشرطة قيل لنا أن نحذف الفيديو، وقد حذفناه أمامهم. بمجرد أن غادرت الشرطة، هددتنا بأننا إذا ذكرنا ذلك لشخص ما، أو نشرناه على إنستجرام، أو ترك مراجعة سيئة على Zomato، فسيقاضوننا. هل تستطيع فعل هذا؟ أنا فقط أريد أن أكتب مراجعة صادقة على Zomato حيث سأشرح موقفنا وأنشر صور ذراع أختي. أم يمكنها أن ترفع قضية ضدنا؟

Q: Hi, I just wanted clarification on something. I recently wrote to a clinic where I had a bad experience - in a private email - to complain about the service. The clinic has now threatened me with breach of Federal Law. I haven't published anything on social media but did say in my email that I wouldn't recommend the clinic on platforms where families chat about which clinic they should choose for IVF. How much in trouble am I with the Clinic? What can they do? I was just expressing my personal experience! Thank you.

Q: Hi! If I got an awful service in a beauty salon in Dubai. Do I have right to write my feedback about this salon on their Facebook page, Google page or anywhere on social media? If not, then what is the legal way against such bad services and how to warn my friends to avoid this place?

س: لقد قدمت شكوى ضد موظفة عبر القناة الإلكترونية المخصصة للشكاوى بالشركة التي تعمل بها. ولكنها رفعت قضية شرطة ضدي مُدعية أنني شهرت بها. هل يحق للشركة أن تخبرها ببياناتي؟ وهل يمكنها أن تربح هذه القضية؟ لقد استخدمت قناة قانونية لتقديم الشكاوى بدلاً من نشرها عبر وسائل التواصل الاجتماعي.

Q: We are a business in Dubai, UAE and 2 years ago we had an unpleasant experience with a company in Ajman that had taken advance from us. After confirming everything and also taking the advance, they increased the prices by more than 60% and told us it was due to the raw material price increase and gave very vague reasons. So they gave us our deposit back but because of them, our order was also canceled and caused a lot of problems for us. So we gave them a Google review and wrote what happened. This happened 2 years ago and now, suddenly this company messaged us yesterday that they are filing a case against us for the review which we had given on Google. At that time he had also replied to the review but anyway, after 2 years, he wanted to file a case because we thought of a new law that says you cannot write a bad review of a company. But can he file a case for review which was 2 years old and he is just filing now because he wants to take advantage of the new law? What are our options? Apologies for the long read.

An interview-format article covering the topic of influencer licensing and VAT in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.

The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).

The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.