أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعDebt collection
0
Q: In September I moved from my apartment and as I have a contract with Etisalat I called them to ask if I can move my connection to other address. I have been told that this area is coved by Du so I have been suggested to close my account, which I did.
Now after such a long time, I have received an email from Etisalat that my account was overdue by almost 2k Dh. I directly contacted Etisalat, I have spoken with a few people there without any resolution. Also, I have emailed to their customer care centre but till now my complaint has not been resolved. All the supportive documents I have in hands.
Where do I stand from a legal perspective? What would you advise?

2016/02/29
1139
Marketing Calls
0
Q: Can I ignore Etisalat’s marketing calls or there are some legal ramifications for this?

2016/03/22
921
حق المستهلك في الإبلاغ عن رسوم الخدمة المرتفعة
1
س: تتقاضى شركة التبريد (س) في إمارة دبي 2 درهم للطن، بينما تتقاضى جميع شركات التبريد الأخرى رسومًا أقل بكثير (على سبيل المثال، تتقاضى الشركة (ص) 0.568 درهم للطن). لذلك، إن الفرق في السعر كبير بين هاتين الشركتين.
بالنسبة لشقة تتكون من غرفة نوم واحدة خلال نفس الشهر، تتقاضى الشركة (س) 1100 درهم، بينما تتقاضى الشركة (ص) 618 درهم أي ما يقرب من النصف.
ألا توجد لوائح حكومية تحدد رسوم شركات التبريد؟
ألا يجب مراعاة بعض حقوق العملاء فيما يتعلق برسوم شركات التبريد؟
شكرًا.

2019/10/20
631
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9969
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
629
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
232

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعWhat happens when the property is sold mid-lease? 2
Dear Sir/Madam,
Does the existing tenancy contract between the tenant and the previous owner remain in force even after the new landlord has purchased the property in the middle of an ongoing lease?
And when should a new tenancy contract be made?
Should it be made immediately after the property has been sold, or at the end of the ongoing tenancy contract signed between the previous owner of the property and the tenant?
Also, does a new contract have to be in place for the tenant to exchange the cheques, or does the existing tenancy contract with the previous owner remain valid for the purpose of exchanging the cheques?
2023/04/05
796
Evicting an employee from school accommodation while a labor case is pending 2
Dear Sir/Madam,
I was wrongfully terminated by my school under Article 44 on March 20th, 2023. I have a case in the labor courts, and the first hearing is on April 4th, 2023.
However, my employer is asking me to vacate the school accommodation. I asked the Ministry of Labor and the courts, and they informed me that the school cannot evict me until the case is resolved.
Is this information correct?
I am currently unemployed and have nowhere else to go until I find another job.
2023/04/03
147
If I have a travel ban in KSA, can I travel to the UAE on a work visa? 10
Hi,
May you and your family be blessed.
I'm extremely tense and need your kind feedback on the following issue.
If I have a travel ban in KSA, can I travel to the UAE on a work visa?
I have been visiting Dubai on a tourist visa without any problems.
The ban was imposed because I had to leave KSA suddenly and could not return after an exit-entry, and I was unable to pay back my car EMI and credit card payment totaling 30k SAR, which I intend to pay off gradually now.
When I left KSA, they only had my fingerprints at the time. I also understand that while coming for a visit to Dubai, only a retinal scan is done.
On the other hand, when obtaining a work visa, UAE takes and registers fingerprints as well. Could this lead to any issues for me?
I have finally obtained a better-paying job after a long time and can finally save up to pay off my debts. The case registered for which the travel ban is imposed is only for SAR 16000.
As of now, I cannot afford to hire a lawyer to check in UAE.
Thank you for your help!
2023/03/29
1957
Tenant's rights: Can my landlord evict me, raise my rent, and ban my pet? 1
Dear Sir/Madam,
My landlord wants to evict me from the property where I reside. They have not provided a court order for eviction within the past 12 months.
Additionally, they are requesting a 40% increase in rent and are insisting on a 6-month fixed-term renewal, despite the RERA index indicating no such increase.
Furthermore, they have included an unreasonable clause that prohibits pets, even though I have lived on the property with a pet for over three years.
What options do I have if I do not agree to these demands?
2023/03/16
474
عواقب ارتجاع الشيك الذي أصدره مدير الشركة 0
عزيزي المحترم،
لقد تم منعي من السفر ورفعت قضية في محاكم دبي ضد الشركة والسبب هو أن صاحب الشركة طلب مني التوقيع على شيك لمقدم خدمة وارتجع الشيك.
أنا لست مساهمًا في الترخيص. لست شريكًا في الترخيص أو غيره. لست مديرًا في الترخيص أو غيره.
أنا أحمل توكيلاً فقط من المالك لمساعدته في فتح حساب مصرفي أثناء وجوده في الخارج وأكون الموقّع المخول في البنك.
ماذا يجب أن أفعل في هذه الحالة؟
شكرًا لك يا محترم.
2023/01/04
478

إجابة أخرى من
لا توجد إجابات
عرض الجميعهل يمكن للزوج منفرداً نقل دعوى طلاق من الإمارات إلى البلد الأم؟ 2
السلام عليكم
أنا وزوجي أردنيين مقيمين في الإمارات. قدمت لطلاق الضرر وحضرنا جلستين مع التوجيه الأسري ولم تتنتهِ القضية.
هل يستطيع زوجي نقل القضية لإكمالها في الأردن مع رفضي؟ أريد إكمالها في الإمارات.
وشكراً
2021/09/26
504
كيفية إثبات الزواج في الإمارات لمواطنة تزوجت في مصر 1
السلام عليكم،
أنا مواطنة وتزوجت من مصري في مصر وتم إثبات الزواج في مصر بختم الخارجية الإماراتية وختم السفارة المصرية في مصر وختم الخارجية المصرية.
لدي ٣ أطفال وتقدمت بإثبات الزواج في الشارقة وتم الرفض. كيف أثبت الزواج في الإمارات؟
2022/07/06
361
أريد الاستقالة ورفع قضية ضد صاحب العمل بسبب تخفيض الرواتب 1
مرحبًا،
أعمل مهندسًا في شركة منطقة حرة في ستوديو سيتي بدبي منذ عام 2019 حتى الآن. تم إصدار تأشيرتي من أبو ظبي.
اعتبارًا من مارس 2020، قاموا بتخفيض راتبي وأصدروا خطابًا يفيد بأنه تم تخفيض راتبي من 20 أبريل إلى 20 أغسطس بنسبة 25٪.
لكن حتى بعد 20 أغسطس، لم يدفعوا لي راتبي الأولي فحسب، بل تم تخفيض راتبي كثيرًا وبشكل غير منتظم.
يبلغ إجمالي المبلغ المعلق أكثر من 95,000 درهم إماراتي حتى الآن. كما أن الشركة لم تدفع تكاليف تجديد التأمين واضطررت إلى الحصول على التأمين الطبي الخاص بي وكفالة تأشيرة زوجتي وتأمينها.
لقد قررت الاستقالة وإلغاء تأشيرتي على الفور بسبب عرض عمل جديد.
هل من الأفضل رفع القضية أثناء التأشيرة أم بعد تغيير التأشيرة؟
في غضون كم يومًا يجب أن أرفع قضية بعد تغيير تأشيرتي وإلغاء تصريح العمل الخاص بي؟
يرجى تقديم رأيك حول كيفية المضي قدما.
ما هي فرص حصولي على رواتبي المعلقة بالكامل ومكافأة نهاية الخدمة؟
2022/03/02
428
حقوق الزوجة في حالة الخلع فيما يتعلق بالنفقة والحضانة 3
السلام عليكم،
في حال تقدمت للخلع بسبب الإيذاء النفسي والهجر داخل المنزل واستمرار الصراع، هل أحصل على حضانة الأطفال؟
وما الذي أحصل عليه فيما يتعلق بمصاريف الأطفال؟
علمًا بأن لدي أربعة أطفال.
وكم يستغرق حكم الخلع؟
2022/02/15
5402
هل من القانوني أن يقوم صاحب العمل بإنهاء عملي بعد الاستقالة؟ 0
هل من القانوني أن يقوم صاحب العمل بإنهاء عملي بعد الاستقالة؟
لدي نسخة موقعة من استقالتي من الموارد البشرية ومديري المباشر مؤرخة تقريبًا قبل 20 يومًا من خطاب الإنهاء الذي يذكر فيه أنني خرقت العقد وفقًا للمادة 120.
2022/01/28
276

إجابة أخرى من
لا توجد إجابات
عرض الجميعCanceling my MoU and getting my deposit back due to a low bank valuation and overpriced property 1
Hi,
I wanted to purchase a 2-bedroom apartment in JVC Dubai. I gave a 10% security deposit cheque to the seller. The price mentioned in the MoU is very high compared to other similar apartments in the same building.
The bank’s valuation also came in very low. Since the valuation is much lower, how can I terminate the MoU and get my cheque back? The MoU ends on 1st October 2024.
One of the articles in the MoU states:
In the event that the Buyer fails to make the payments as agreed or fails to complete the transfer on the agreed date due to his own acts or omissions, the Seller has the right to terminate this agreement and retain the deposit, provided that the termination is due to a violation of the agreed terms, unless both parties agree amicably to different dates.
I need help urgently.
2024/09/16
311
Absent repeatedly due to salary delays. Can the company terminate them without EOSB? 1
Dear Sir/Madam,
There is an employee who has been absent repeatedly. However, the company is not paying salaries on time, with regular delays in salary payments.
Can the company terminate the employee without end-of-service or notice period compensation if the employee cites occasional salary delays as the reason for their absences?
2024/06/04
194
If staff did not come back from vacation, after how long can we terminate him/her? 3
If staff did not come back from vacation, after how long can we terminate him/her?
2024/05/09
905
I was married in Abu Dhabi last year at the family court, is my marriage certificate valid in the US? 0
I was married in Abu Dhabi last year at the family court, is my marriage certificate valid in the US?
2024/01/26
611
How is the probation period calculated exactly from the date of signing the contract? 0
Regarding the probation period, when is the deadline for an employer to terminate me if the DOJ anniversary is Friday 2nd Feb?
Will the six-month period end at midnight on the 1st, therefore completing six months, or can the employer still terminate on the 2nd?
Appreciate any guidance provided.
2024/01/26
1494

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I cancel my house sale contract without extra fees after personal plans changed? 2
Dear Lawyers,
I signed a Form F with a buyer for the sale of my house as we were planning to leave the country. The contract was signed about a month ago, but the handover is not until August.
Due to personal circumstances changing, we are no longer leaving Dubai and would like to cancel Form F.
The Form F contract stipulates that we have to pay the buyer 10% of the purchase value. The real estate agent is now claiming that we also have to pay the buyer's real estate commission and the conveyancing fee.
Our understanding is that the 10% penalty is the only penalty. Which is correct, and what are the next steps to dispute this?
Also, is there any way to dispute the 10% itself under the law due to personal circumstances changing?
2024/07/12
619
How to know if an offer letter I received from a company in the UAE is legit? 2
I got an offer letter from Al-Haldin Gulf Construction & Petroleum LLC. Can you please advise about the company?
2024/03/18
271
Tenant always late with payments, hasn't renewed contract. What to do? 2
Hello,
I have a tenant who is always late with their payment. Their renewal was supposed to be last December 2023.
Currently, they have not signed any new contract, provided any new cheques, and have stayed for three months from December until now without paying rent.
Additionally, I just discovered that they have sublet the apartment with partitions, which is clearly stated as not allowed in the old contract.
Please let me know what should I do legally!
2024/03/14
499
How soon will I receive the cancellation paper from my previous employer? 1
Dear Concern,
How long will it take to receive the cancellation paper from my previous employer?
My last working day at my current company will be on April 7, 2024.
2024/03/16
317
Tenant received renewal notice, rejected proposed rent on renewal day. What next? 2
Hi,
We sent a renewal notice to our Dubai-based tenant 84 days before his contract renewal, with a 10% increase in rent.
The tenant neither agreed nor disagreed with the proposed rent and replied on the day of renewal that he wouldn't be paying the proposed rent.
Due to the argument, the landlord decided to reduce the rent, but the tenant has not yet renewed his contract. It has been 12 days since his contract expired.
Kindly suggest what could be done in this matter.
2024/03/12
312
احصل على عروض أسعار من محامين
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محامين مؤهلين.
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