Questions & Answers
Questions & Answers
3 available 3 • View allA company threatens legal action over a bad review. How should I respond?



1
Q: Dear concern,
We booked a photography company last month for my son's birthday party, and the service from the photographer was really disappointing.
We posted a Google review stating our disappointment. Later, the company contacted us through WhatsApp to remove the review to avoid legal cases.
We removed it, informing them that we would repost it after seeking legal advice. Could you please help me?




Jul 29, 2024
119
Blogging about a restaurant and giving a negative review
2
Q: We are food bloggers and were invited by a restaurant to review their food. Once we arrived, the owner said she did not know of this.
When we showed her the written confirmation from her husband she refused to accept it.
They wasted our time and money, making us come all the way to her restaurant just to be told to get out.
She was becoming hostile so my sister took out her phone to take a video of her screaming at us.
But when the lady noticed the phone she attacked my sister. She pulled and scratched her very badly. She left a big mark on my sister’s arm.
When the police came we were told to delete the video which we did in front of them itself.
Once the police left, she threatened us that if we ever mention this to someone, post about it on Instagram, or leave a bad review on Zomato, that they will take us to court.
Can she do this? I only want to write an honest review on Zomato where I explain our situation and post the pictures of my sisters arm.
Or can she make a case on us?

Oct 25, 2018
1905
Can a company sue me for an honest Google review about their services?




1
Q: Dear Lawyers,
A cleaning company is threatening to sue me if I don’t take down my Google review. All I did was share my experience without using any curse words, insults, or specific names.
In my review, I wrote, "I saw the cleaner use the mop to clean the toilet; I’m not sure if it was the same one used on the floor. I was surprised and disgusted—that’s why I stopped using their services."
The company claims it’s baseless, clearly defamatory, and intended to harm their excellent corporate reputation. They’re now intimidating me to take it down.





+1
Nov 8, 2024
144
Laws & Regulations
3 available 3 • View allFederal Decree -Law No. (38) of 2022 Promulgating the Criminal Procedures Law 0
The provisions of this Federal Decree -Law No. (38) of 2022 Promulgating the Criminal Procedures Law, known as the "New Criminal Procedures Law", governs criminal procedures in the United Arab Emirates. The New Criminal Procedures Law repeals the previous UAE Criminal Procedures Law (Federal Law No. (35) of 1992 Concerning The Criminal Procedural Law).
Oct 3, 2022
160
Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law 0
The provisions of this Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law, known as the "New UAE Penal Code", governs criminal actions in the United Arab Emirates. The New Penal Code repeals the previous UAE Penal Code (Federal Law No. (3) of 1987 Promulgating the Penal Code).
Sep 20, 2021
596
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
Nov 10, 2020
688

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I have Form F for apartment which caught fire and the broker refused to return the deposit. What to do? 0
Hello
I have Form F for an apartment in [----], which caught a huge fire recently.
There is no force majeure clause in the contract, but according to the law in the UAE, it shall be terminated without penalty.
The seller doesn’t want to cancel the contract F, and the broker of seller is not refunding the deposit.
Jul 4, 2025
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Can U.S. debts lead to a UAE visa denial? 0
Hello,
I live in the United States, and I have to travel to the UAE for work.
My visa was revoked, and I was told it was due to outstanding debts here in the US.
Is it true that my debts in the US can cause my visa to be denied?
Jul 4, 2025
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Can my employer refuse to give me even one day off as a nanny in the UAE? 0
Hello,
I am a nanny of 1-and-a-half-year-old twins.
I asked my employer to have a day off, even once a month, but she didn’t allow me! I messaged her on WhatsApp, but she didn’t reply.
Last month, I talked to her husband to ask for a day off again. He told me that he would arrange it. Then I messaged him yesterday to have a day off on Monday, July 7, 2025, but he never saw my message.
What should I do?
Jul 4, 2025
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When can I expect the court of execution to pay my labor dues after winning the case for training cost? 0
I recently won my case at MOHRE regarding the AED 6,000 training cost, which the company was not entitled to.
I have now filed an execution request at Al Adheed on July 4, 2025, to claim my pending salary and visa cancellation, which were not provided within the legal 14-day period.
As I do not have an Emirates ID yet, the report was submitted using my passport. I was informed I would receive a court fee payment link if the process pushes through.
May I kindly ask:
Will the execution proceed using my passport?
How long does this process usually take?
What should I expect next?
Thank you for your assistance.
Jul 2, 2025
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What can you do if the bank filed a case against despite paying the loan by insurance after losing job? 0
Hello Sir,
My friend had a large personal loan and paid installments for 1.5 years before losing his job.
A criminal case was filed in 2019, but he was cleared with a fine as the judge accepted that job loss insurance covered the loan. Funds were credited (shown in the statement & SMS), and customer service confirmed twice that the loan was cleared.
He also paid AED 10K+ interest for the insurance. A year later, a cheque case was filed by a debt company and bank—he won with the same documents. Now, in Jan 2025, the bank filed a commercial case.
The court appointed an expert, but the expert ignored his evidence. he showed that a key page of the contract (stating job loss insurance) was missing from the bank’s submission.
The bank told the expert the credited amount was a “loan write-off,” but gave no proof. The expert never investigated his findings.
I need advice on whether this verdict can be appealed and whether it’s worth pursuing further. My friend is in India now
Jul 1, 2025
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I have Form F for apartment which caught fire and the broker refused to return the deposit. What to do? 0
Hello
I have Form F for an apartment in [----], which caught a huge fire recently.
There is no force majeure clause in the contract, but according to the law in the UAE, it shall be terminated without penalty.
The seller doesn’t want to cancel the contract F, and the broker of seller is not refunding the deposit.
Jul 4, 2025
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Can declaring bankruptcy protect civil company partners from rent-related travel bans? 0
Bankruptcy of Civil Company in Dubai – Impact on Partners and Landlord Execution Case
I am a partner in a civil company in Dubai that has accumulated rental dues of over 1 million. The landlord has obtained a judgment and filed an execution case that includes travel bans, arrest orders, and licence freezes against the company and its partners.
I want to understand the legal and practical implications of initiating bankruptcy proceedings for the civil company under UAE law:
Can a civil company file for bankruptcy in the UAE, or must the partners do so individually?
What is the impact on existing execution cases—the one filed by the landlord to recover unpaid rent?
Will travel bans and arrest warrants issued against partners be lifted automatically upon filing or approval of bankruptcy?
Is bankruptcy advisable in cases where the only major creditor is the landlord pursuing rent recovery?
Are all partners jointly and severally liable even after bankruptcy is filed?
Jul 2, 2025
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Can we file a case against a customer who launched a campaign online against our business reputation? 0
Hello,
A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai.
The customer came to the business location, the team was ready to provide the experience as per her booking.
The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund.
The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused.
The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings.
Is there a law that punishes such public incitement in the UAE?
Jun 11, 2025
114
How can we remove a partner from the license if he is present but unresponsive? 0
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
Jun 2, 2025
49
Landlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do? 0
Hello,
I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed.
He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit.
The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement.
Please let me know what I should do.
Jun 2, 2025
64

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Other answers by
I have Form F for apartment which caught fire and the broker refused to return the deposit. What to do? 0
Hello
I have Form F for an apartment in [----], which caught a huge fire recently.
There is no force majeure clause in the contract, but according to the law in the UAE, it shall be terminated without penalty.
The seller doesn’t want to cancel the contract F, and the broker of seller is not refunding the deposit.
Jul 4, 2025
10
Can U.S. debts lead to a UAE visa denial? 0
Hello,
I live in the United States, and I have to travel to the UAE for work.
My visa was revoked, and I was told it was due to outstanding debts here in the US.
Is it true that my debts in the US can cause my visa to be denied?
Jul 4, 2025
10
Are there any risks of losing my labor dues if I sign the cancellation form before receiving them? 0
Good afternoon,
I have noticed the following clause in the cancellation form and would like to ask whether it could potentially affect the complaint file in the future:
I certify that I have received all my dues up to date.
Employee Signature
Jul 3, 2025
22
Can my employer refuse to give me even one day off as a nanny in the UAE? 0
Hello,
I am a nanny of 1-and-a-half-year-old twins.
I asked my employer to have a day off, even once a month, but she didn’t allow me! I messaged her on WhatsApp, but she didn’t reply.
Last month, I talked to her husband to ask for a day off again. He told me that he would arrange it. Then I messaged him yesterday to have a day off on Monday, July 7, 2025, but he never saw my message.
What should I do?
Jul 4, 2025
11
How can I lift the arrest warrant in an execution case if I have a criminal case hearing about the same cheque? 0
How can I lift the arrest warrant in an execution case if I have a criminal case hearing about the same cheque, which is in execution?
Jul 3, 2025
19

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Other answers by
Can U.S. debts lead to a UAE visa denial? 0
Hello,
I live in the United States, and I have to travel to the UAE for work.
My visa was revoked, and I was told it was due to outstanding debts here in the US.
Is it true that my debts in the US can cause my visa to be denied?
Jul 4, 2025
10
How can I lift the arrest warrant in an execution case if I have a criminal case hearing about the same cheque? 0
How can I lift the arrest warrant in an execution case if I have a criminal case hearing about the same cheque, which is in execution?
Jul 3, 2025
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Can we file a criminal case and civil case if our customer paid in cheques and cheated us? 0
I want to take advice from a law firm for debt collection.
A customer of ours has misguided us and cheated us by giving us cheques and now not paying.
I would like to know if a criminal case can be filed apart from a civil case.
Jul 2, 2025
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Facing mental and financial harassment from my husband. What can I do? 0
Hello,
My husband is mentally harassing me for my salary. He wants my full salary and savings. He knows I am an epilepsy patient, so proper sleep is very important for me.
Still, he fights with me all night. He just wants my salary. Last year, I left him and went back to India, but after a few months, he came to me and assured me he wouldn't misbehave with me.
But now he has again started fighting with me all the time for my salary. According to him, my salary is his asset because after marriage, I came to Dubai.
Please help me and suggest.
Jul 3, 2025
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What to do if an employee fails to provide the required 90-day written notice for resignation? 0
Colleagues,
The situation is as follows:
The contract expires on August 14, 2025. However, the contract includes the following clauses:
1. (The “Term”) commencing on August 1, 2023. The contract shall automatically and repeatedly renew for periods of 2 years unless either Party notifies the other in writing, not less than 90 days prior to the expiry date of such period, of its desire not to renew the original or any renewed period.
2. This contract may be terminated by either of the Parties prior to the end of the Term, provided that the terminating Party serves the other Party with advance written notice of 90 days (minimum 30 and maximum 90 calendar days).
The employee today expressed a desire not to extend the contract. But he didn't serve the required notice (90 days).
What can we do in this case?
Jul 2, 2025
16
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