Questions & Answers
Questions & Answers
3 available 3 • View allCar lift in the UAE
6
Q: I was staying in Abu Dhabi and got a job in Dubai, and I had to hire a car lift service from an online company website.
I gave one month cash as per their suggestion and it was a bank transfer. I have their company invoice, and I have all the chat.
After giving 10 days service, they stopped. I contacted the company and they said they will refund within 15 days. Now, they aren't giving.

May 3, 2018
2948
How can a car rental company collect a fine from a customer who refuses to pay?




2
Q: Hello,
We have a car rental company. A customer has a 5000 AED fine and refuses to pay.
Is there any legal way to collect the money from him?





+2
May 5, 2024
605
What happens next after a DUI arrest and vehicle impound?


1
Q: Dear Lawyers,
I was caught drinking and driving (no accident). They held me in prison for one day, then I signed some papers and they released me.
They also gave me a vehicle impound paper and asked me to come on Monday with my car registration and license.
Do you have any information on what will happen next?



Jul 23, 2024
206
Laws & Regulations
2 available 2 • View allFederal Law No. (21) of 1995 Concerning Traffic 11
The stipulations of this UAE Traffic Law govern all types of vehicles and their drivers, and the passage of pedestrians and animals on public roads in the United Arab Emirates.
Nov 20, 1995
17422
Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law 0
The provisions of this Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law, known as the "New UAE Penal Code", governs criminal actions in the United Arab Emirates. The New Penal Code repeals the previous UAE Penal Code (Federal Law No. (3) of 1987 Promulgating the Penal Code).
Sep 20, 2021
567

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How can I refund the amount of online tickets in Dubai for fraudulant misrepresentation? 0
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
Jun 3, 2025
18
What to do if someone impersonated an employee in the company I own and got mobile lines and phones? 0
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
Jun 3, 2025
19
How long does it take for a bounced cheque case to be closed after a settlement? 0
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
Jun 4, 2025
37
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards? 0
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
Jun 3, 2025
21
How can we remove a partner from the license if he is present but unresponsive? 0
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
Jun 2, 2025
17

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I have video recording of my husband beating me. Can I show this in the child custody hearing? 0
I have a video recording of my husband beating me in our garden.
Can I show this in the child custody hearing?
It was filmed with my phone camera
Mar 19, 2025
93
Does a cheque bounce effect my AECB score ? Is there a policy for this? 0
Does a cheque bounce affect my AECB score?
Is there a policy for this?
Mar 20, 2025
178
I lost the appeal filed by my landlord. What can I do if he illegally keeps my last cheque and deposit? 0
I got RDSC judgment in my favor awarding termination of my lease from May 2024 to May 2025. The landlord made an appeal and lied about my request for termination on 4 December.
My lawyer didn't give any response so the landlord won the appeal. Recently, the Landlord asked for the keys back and said I have overstayed since 4 Dec for not returning the key.
He said he could cash my last rent cheque and wouldn't return the deposit. I gave him my friend's address and said to pick up the key from there but to return my deposit and last rent cheque but he does not agree.
He wants to keep the deposit.
Mar 24, 2025
85
What are the wife's rights after Tafreeq (separation)? Does it lead to divorce? 0
Salam Alaykum
What are the wife's rights after Tafreeq (separation)?
Does it lead to divorce?
Thank you for the answer in advance.
Mar 17, 2025
92
In an RDC enforcement case, what is the best way to pay, on the RDC app or directly to the landlord? 0
Hi
In an RDC enforcement case, what is the best way to pay?
1. On the RDC app or directly to the landlord?
2. I will pay today 1/3 of the outstanding, can I apply for a payment plan and how shall I do this?
Please advise.
Also, what will it cost me to get assistance in this process?
Thank you
Mar 17, 2025
173

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Can I file a case against a friend for privacy breach if he claimed I scolded him for his act? 0
On Jan 2, 2025, one of my close friends did a privacy breach and recorded me and my van in some specific place.
On Feb 5, when I called and asked him why he did this to me, he went and gave a complaint that I scolded him and threatened him.
The same case was later closed by the PP when we negotiated outside the station and apologized.
At this juncture, can I file a privacy breach case against him, which happened on Jan 2, 2025, and on Feb 5 I scolded him only for the privacy breach that happened on Jan 2?
Mar 18, 2025
97
How should I reply to the legal notice sent by the landlord on email and stuck at the door of my villa? 0
I received a legal notice from my landlord and wanted to know how to answer it.
Shall I answer it myself?
Also, he sent this notice via email and also put it on the door of the villa, is this acceptable?
Thanks.
Mar 17, 2025
117
How can I obtain the new Ejari as proof if the owner re-rents the property? 1
Good afternoon,
Ramadan Kareem!
The owner of the property I’m renting has sent me an eviction notice so he can sell the property. According to the notice, I am required to leave. My questions are:
1. If the owner rents the property again, how can I obtain the new Ejari as proof that the property has been rented?
2. Do I have the right to ask for compensation? On what basis is compensation determined?
3. I currently have a signed tenancy contract with the owner. Do I need an Ejari to raise a case?
Thank you!
Wish you a great day ahead.
Mar 13, 2025
117
Hired from abroad but fired without proper tools or training. What are my options? 1
Hello,
They hired me from London and, within a month or two, are considering firing me even though they haven’t provided the tools or training needed for the job.
Do I have legal grounds to sue if I am let go?
Mar 11, 2025
82
Can I sign a new contract for my property if the previous buyer not arrange funds? 1
Hello,
I signed a Contract F, but the buyer could not arrange funds within 30 days.
Now, I have a new buyer, but the broker says I cannot sign another Contract F for 15 more days under DLD law and cannot sell the property during this period. Is this true?
Mar 10, 2025
104

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How can I refund the amount of online tickets in Dubai for fraudulant misrepresentation? 0
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
Jun 3, 2025
18
What to do if someone impersonated an employee in the company I own and got mobile lines and phones? 0
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
Jun 3, 2025
19
I had a criminal case in Dubai and it was closed but I cannot get a PCC. What to do? 0
Salam Sir,
I hope you're doing well.
I had a criminal case in Dubai. Now the case is closed, but I want to obtain a PCC. Can I?
I already applied for that, but it was rejected.
Please help me out.
Thanks
Jun 2, 2025
18
How long does it take for a bounced cheque case to be closed after a settlement? 0
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
Jun 4, 2025
37
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards? 0
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
Jun 3, 2025
21

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Request for legal guidance regarding employer harassment and premature asset retrieval demand (1) 0
Respected Law Team Members, I am writing to seek genuine legal advice and guidance for our friend regarding an ongoing issue with her employer.
On 23rd May 2025, she received a termination notice via WhatsApp from her sponsor, which clearly states that she is required to complete her handover by 20th June 2025.
Since receiving the notice, however, her sponsor has been repeatedly contacting her via WhatsApp and phone calls, pressuring her to immediately return the company laptop and office cabinet keys, despite the agreed-upon handover date.
In addition, she has been verbally accusing my friend and making threatening remarks, creating a hostile environment, and causing her emotional distress.
To clarify her legal position, she contacted MOHRE, who advised her to reshare the termination notice to the lady employer about the handover date (20th June 2025) as she outlined in the (Cont-1)
May 30, 2025
18
Is it obligatory to issue an invoice for my customer to process his down payment? 0
Hello sir,
Is it obligatory to issue an invoice for my customer to process his down payment?
Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order.
My customer is insisting on issuing him an invoice and says that this is required by UAE laws.
May 29, 2025
24
Can I get a new job and employment visa while under a false embezzlement case and travel ban? 0
Hello,
My previous employer filed a case against me for embezzlement and imposed a travel ban. I know for myself it was all a lie, but since the case is already filed and the police investigation is still ongoing, I need to find a job.
However, first, I am worried that my new employer will come to know I have an active case. Second, I am worried that I cannot get an employment visa.
Can someone help me?
May 29, 2025
30
How long does it take for a bounced cheque case to be closed after a settlement? 0
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
Jun 4, 2025
37
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards? 0
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
Jun 3, 2025
21
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