Q: Dear Sir, Request to a bank for loan statement of account. The bank is not providing a statement of account without clearing an outstanding EMI. I have not paid 3 EMIs. I want to know the balance to transfer the loan to another bank. What do I have to do to get the loan statement of account? Thanks and regards, V.

Q: Hello, I have an unpaid loan in Dubai. The bank filed a case against me and I have already a court decision. After paying the demand of the bank, how can I settle the court decision? Do I need to be in Dubai for the trial?

Q: Good afternoon, I’m a doctor who lives and works in the UAE. I have a current personal loan which I’m paying it regularly but I have a better offer to move and work in the UK. Is there a way to contact the bank and reschedule my loan payments and pay them from the UK? Obviously, this will need more scheduled payment years as my salary in the UK will be less than the UAE. To make it clear, instead of paying my loan in 4 years as here in the UAE, can I schedule it to 8 years? Thanks!

Q: I was working in Abu Dhabi. I have a personal loan amount of 82000 and 20000 of a pending credit card bill. I lost my job due to the current COVID pandemic. When I came to India for my annual vacation, my employer terminated me and canceled my visa. I was not able to come back. Even tourist visa possibilities were less. As everyone in India aware that this job loss and paying back the debt of a UAE bank is very tough. I am ready to pay some small percentage of the amount to the bank as a settlement. Is it possible?

Q: Dear Sir/Madam, I want to pay off my credit card debt in the UAE. I have relatives there but I am currently outside the country. They have asked me to provide either my phone number which is closed or the credit card number which I have lost since it has been 2 years. What should I do now?

Q: How can I know if a debt consolidation firm is legit? My friend has consulted an agency for his debts to be consolidated and he was asked to pay AED 3,000 in 2 installments. And the charge for power of attorney is separate as well. How effective having this debt consolidation firm?

Q: Dear Sir/Madam, I have credit card loans with different banks, around four in total. Is there any way to negotiate and settle all of them together? Is there a special court authority or office, like an arbitration committee, for this? I don't want to settle them one by one; I need to settle all of them together.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.