Questions & Answers
Can I enter the UAE with a bank email confirming my loan closure if the clearance letter is delayed?
Hi,
I had an unpaid loan in the UAE, and because of that, I had a travel ban. The loan was settled two weeks ago. I have now received a new job offer in the UAE.
There is a delay from the bank in providing the clearance letter. Can I enter the UAE with an email from the bank stating that the loan has been closed?

Dear Questioner,
You must obtain a decision from the court first.
If you have any other inquiries, contact us on phone number: [--------].
Dear Questioner,
You have to ensure that the bank has removed all the procedures against you.
Even after receiving clearance, you should recheck with the bank whether they have submitted the request to remove the travel bans and other procedures from your name, as sometimes it isn't automatically removed from the system.
If you need further guidance on this matter, kindly share your WhatsApp number.
Greetings,
If the mail is from an official account, it is possible, but just in case, try with the bank to get a final settlement, and if there is a case, settle it so that you can enter the country safely.
We are honored to provide you with legal support.
For further inquiries about your topic, you can come to our office or contact us via phone, WhatsApp, or email at: [---------].
Dear valued customers,
We can perform a complete scan of all UAE systems to check whether or not you have a status or ban and recommend the best approach to resolve it.
The service price is 1000 dirhams.
If you are interested, please send us a copy of your passport or Emirates ID to [-------] via WhatsApp.
Dear Questioner,
Continue to follow up with the bank for the official clearance letter. This document is critical because the bank needs to inform the court that the loan has been settled.
An email from the bank stating that the loan is closed shows good intent, but it is not an official document that would guarantee entry into the UAE.
Immigration authorities require an official clearance certificate from the bank and confirmation that the travel ban has been removed.
For further assistance, kindly share your WhatsApp number.

Hello,
Two weeks is quite a long time for the travel ban to be removed from the system.
You can either follow up with the bank directly or check with the police yourself to ensure there are no remaining issues.
Alternatively, we can assist you in checking if there are any obstacles that might prevent you from smoothly entering the UAE.

Dear questioner,
If the travel ban is removed from the system, you can travel, but the immigration authority will not issue entry permission based on the email alone.
It’s better to check and verify that the cases and travel ban have been removed from the system before planning your travel to the UAE.
If you need our assistance to check, kindly share your WhatsApp number.
Dear Questioner,
Thanks for your inquiry!
Regarding the above, we would like to inform you that, while the best approach is to have an official clearance letter from the bank, if you have a reliable email or communication from the bank stating that the loan is settled, it may help your case.
Keep in mind that entry decisions are ultimately up to immigration authorities, so having as much documentation as possible will help.
Please do not hesitate to contact us at [-------] for further guidance.
Good luck!
Dear Questioner,
Yes, you may enter the UAE.
If the travel ban is still in the system, you will be questioned, and you can inform the authorities of the settlement and that you are awaiting clearance by providing a copy of the email from the bank.
Thank you!