Q: I had signed up with an immigration consultant for immigration to Canada. According to the contract I would be refunded the full amount if my application did not get through in a year. I had asked for a refund and they have only approved 2560/- out of around Dhs 9500/-. I need help to resolve this issue. Thanks.

Q: Hi, I have a dispute with one immigration consultancy firm in Dubai. I have signed an agreement with them for seeking their services two years ago. However, later I came to know that they have not provided complete information for qualification on the first instance due to which my case does not qualify at all for Canadian immigration. Now, I am asking for cancellation of the agreement, which they refuse claiming it was my mistake. Kindly advise regarding the right forum and the way to proceed legally with my case. Regards, Mudassar Farooq

Q: Hi. This is Arun from Thailand. I need a legal opinion from your concern regarding the cheating faced from a UAE-based firm named R. I. In January 2017,   my wife signed an agreement with them regarding a job offer letter to Canada. The total fees they asked for were AED 7000, but for the initial payment, I paid AED 4000 to them. They said it will take 6 months. In January 2018, they told me that presently they aren’t able to do the job offer for me because there is no current openings. After that, they gave me one more offer that they have for an Atlantic immigration program to Canada. In this case, I also believed them and they started the program. Then only I came to know that they didn’t even know how to fill the immigration application. So I told them to stop the processing and refund me the full amount on last April, but till now, they didn’t refund and they are keep on postponing. I thought to file a case against them, so I am requesting you to give me an advice on the same.