How can I recover my money with a hold on my account due to a remitting bank request?

Hi,

If you've already spoken to customer service representatives, try escalating the issue to a supervisor, manager, or department head.

Ask for a written explanation of the reason for the account closure and the hold on your funds.

Or you can File a Complaint with the Central Bank.

For further assistance, kindly drop your WhatsApp.

Dear Questioner,

Here are a few key steps you might consider:

- Request a Detailed Explanation:

Ensure you have a clear written explanation from your bank regarding the reasons for the hold and account closure.

- Contact the Remitting Bank:

Reach out to the remitting bank to clarify the recall request and understand their perspective.

- Escalate the Matter:

If you haven’t done so already, escalate the issue within the bank or file a formal complaint if needed.

However, navigating these issues can be complex, and having professional guidance can make a significant difference.

We specialize in handling financial disputes and can offer tailored legal advice to help resolve your situation effectively.

Please contact us via WhatsApp for further assistance.

Dear Questioner,

Thank you for reaching out with your concern about the hold on your bank account and the subsequent closure notice.

I understand how frustrating and stressful this situation must be, especially given the extended time it has been ongoing.

In situations like this, where a bank is holding funds and has even proceeded to close the account without releasing the full amount, it's crucial to understand the legal and contractual obligations both you and the bank have.

The fact that the remitting bank has requested a recall adds another layer of complexity to your case.

To best advise you and explore the legal options to recover your funds, it would be essential to review the documentation and correspondence you've had with the bank so far. There may be grounds for challenging the bank's actions, especially if they are not complying with their legal obligations.

I recommend we discuss this matter further in detail so that I can provide you with a tailored strategy to address this issue.

Please feel free to reach out to me directly via WhatsApp or phone at [--------], or you can email me at [--------] to schedule a consultation.

Looking forward to assisting you in resolving this matter.

Best regards,

Suhail Rana

Dear Questioner,

According to UAE law, banks have the right to freeze or hold funds in a customer's account if there is suspicion of fraudulent activity or if there is a request from the remitting bank.

In your case, it seems that the remitting bank has requested a recall of the funds, which is why your account has been on hold.

To get your money back, you can try the following steps:

1. Contact your bank and request for a detailed explanation of why your account has been on hold and why the funds cannot be released. Ask for a copy of the request from the remitting bank and any other relevant documents.

2. If the bank is unable to provide a satisfactory explanation, you can file a complaint with the Central Bank of the UAE. The Central Bank has a Consumer Protection Department that handles complaints against banks and other financial institutions.

For more details, please contact our senior legal consultant Mr. Muhammad Abdullah via WhatsApp.

Engage with the bank, consider filing a complaint with the banking regulator, and maintain detailed records to address the bank account hold.

Professional legal guidance is essential to understand your rights and determine the best steps forward.