Q: Dear Sir/Madam, I started online trading on behalf of a woman. With her trust, I made around 15 transactions totaling approximately 67,480 AED to a local person in the UAE, but I feel that it was a scam. Now, I want to recover my money. How can I do that?

Q: Hi, Can I file a complaint against a debt collecting agent for harassing me to collect my debts for a bank in UAE? They have been calling me and I responded to their calls and during my off, they tried to reach me but I could not respond to them due to personal reasons. They called my parents back home and threatened me saying they will call my boss and sent me a voice text saying "I will make you suffer". They are using abusive and unprofessional languag like "I am criminal" and "liar" and asking me "Am I a human even?".

Q: I believe that I am a victim of a crypto scam. I met a girl on a dating app in December and she onboarded me to a crypto platform helping me invest using step-by-step screenshots. I was consistently asked to deposit USD 20k money, however, raised USD 5k and she deposited USD 15k in my crypto account. My withdrawal was declined and customer services asked me to pay 12k USD in tax on profit made in order to access these funds. I arranged 9k and the lady paid 3k for me. Since 3k was not from my account, customer service asked me to pay it from my account which I duly did. Then I was asked to deposit USD 15k as security since the initial funds were from someone else. I did that and my withdrawal got approved but I was informed that the fund release is stuck as I need to pay USD 8.3k as a large channel fee and I would be upgraded to a premium client. Post this payment, now I am being asked for USD 6.3k as a miner's fee on my whole account balance to get my withdrawal

Q: Hello, I would like to know how to file a complaint against an airline company, as one of their customer service agents used the F word during a call (whispering). This is alarming, and I want to proceed with filing a complaint.

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The law defines the crimes related to money laundering, commitments and the jurisdictions of the governmental authorities, and the sanctions against perpetrators of money laundering.