Questions & Answers
A company failed to deliver the promised freelance visa. How can I get a refund?
Dear Sir/Madam,
I paid money to a documents clearing company in Dubai to process a freelance visa for me. After receiving payment, they kept delaying and didn't even start the process.
Doubting their intentions, I have demanded a refund of my payment, which they are now delaying as well. They keep promising they will do it in a day or two but are not keeping their word.
I have payment proof in the form of an invoice issued by them and proof of the refund request in a WhatsApp conversation, where they repeatedly say they will do it but have not followed through.
What action can I take against them to recover my money?
Hi,
This is Nada.
You need to file a case at the police station.
If you require any legal support, feel free to contact me.
Regards,
Nada
Dear Questioner,
We can send a legal notice to them and after that file a case.
For more information, please call us.
Dear Client,
Thanks for your question! I hope you are doing well. I will assist you in this matter.
If a documents clearing company in Dubai has failed to provide services related to your freelance visa and is delaying your refund, start by gathering evidence such as invoices and WhatsApp conversations.
Continue requesting a refund in writing and consider visiting the company's office. If the issue persists, file a complaint with Dubai's Consumer Protection Department.
Consult with us if necessary, and legal action through the Dubai Courts may be considered as a last resort to recover your money.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will be happy to help you.
Thanks & Regards,
ABDUL WAHIED
