Questions & Answers
Personal loan platform harasses me with rude calls and threats
Dear Sir/Madam,
I was delayed in my payment to a personal loan platform and asked them if I could pay on the next salary date. They ignored my message and now call me nonstop, even at work.
They use different numbers to harass me, sending rude WhatsApp messages calling me a scammer and threatening to call my employer and family to get me deported.
They also pretend to be from the Credit Bureau to squeeze money out of me, even though I don't have any. They also called my sister and friend to embarrass me.
They are so rude, the rudest debt collectors I've ever encountered.
Dear Client,
Thanks for your question! I hope you are doing well. I will definitely assist you in this matter.
Debt collectors in the UAE are regulated by the Central Bank and cannot harass or threaten individuals.
They are not allowed to call your employer or request deportation.
Document all interactions, contact the company to request an end to harassment and report any continued issues to the Central Bank, which oversees their activities and sets guidelines for their conduct.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will definitely be happy to help you.
Thanks & Regards,
ABDUL WAHIED
Hi,
You should visit the police station and file a complaint against them showing all the WhatsApp messages to stop them from contacting your relatives and employer.
Dear Questioner,
You have a financial obligation towards them, but they are not authorized to do the above-mentioned.
You may try to settle this issue with them by making payment in part, and you can file a police complaint for this harassment.
Dear Questioner,
Under UAE law, it is illegal for debt collectors to harass or threaten debtors.
Debt collectors are prohibited from using abusive language, making threats, or engaging in any other form of harassment.
Debt collectors are also prohibited from calling debtors at unreasonable times, such as late at night or early in the morning.
Debt collectors are also prohibited from calling debtors at their place of work.
If you feel that the debt collectors are harassing or threatening you, you should contact the UAE Ministry of Economy and report the incident.
The Ministry of Economy has the authority to investigate and take action against debt collectors who violate the law.
You should also contact a lawyer to discuss your legal rights and options. A lawyer can help you understand your rights and advise you on the best course of action.
Dear Questioner,
You can sue them for slander, blackmail, and defamation.
For further inquiries, please contact us via phone or email.
