Q: Hello Mam. My name is Harbhajan Singh Gurm. Someone bought a mobile phone from Etisalat in 2014 on my identity. I even don't know who is he. Tasheel sent me msgs regarding my travel ban. I complained to Etisalat, but no result is given to me. I have urgent work in India these days. So what should I do? Can I go to India after they file a case in the police station? Please guide me. Thank you

Q: Hi, Last 2 months, I was given a SIM-card. The sales agent told me it was free and no contract, he tried to ask for a salary slip but I haven't been able to give. He manipulated the registration of the SIM, and all I gave was my Emirates ID. Upon reaching home I found out what he gave me is a postpaid SIM with 2 years' contract of AED 150 per month. One week later, I filed a complaint to their office to cancel the SIM, but they told me that the contract will continue and I have to pay AED 150 per month regardless to the situation that happened to me. They told me also if I want to cancel the contract, I have to pay AED 1500. Now I told him I cannot pay that amount because I cannot afford, besides I was lied to and bluffed by their sales agent. The billing of postpaid plan continues and I didn't pay it. Will I be sued with a travel ban in future, even if my salary slip was fabricated by their sales agent?

Q: I have an issue, Etisalat bill is outstanding for 1 year. How to check if there is any travel ban for me?

The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.