Q: Dear Sir/Madam, I am running a clinic in Dubai. I hired a doctor a few months ago. She failed to perform the work for which she was hired, so I fired her. Now she is giving fake reviews on Google. She is also doing this with her friends. I have contacted her, but she has left the country. Please advise what we can do! Thank you!

Q: Can a business based in Germany sue a customer based in Dubai for defamation because of a google review based on facts? What are the possibilities and does Dubai allow foreigners to sue?

Q: We are food bloggers and were invited by a restaurant to review their food. Once we arrived, the owner said she did not know of this. When we showed her the written confirmation from her husband she refused to accept it. They wasted our time and money, making us come all the way to her restaurant just to be told to get out. She was becoming hostile so my sister took out her phone to take a video of her screaming at us. But when the lady noticed the phone she attacked my sister. She pulled and scratched her very badly. She left a big mark on my sister’s arm. When the police came we were told to delete the video which we did in front of them itself. Once the police left, she threatened us that if we ever mention this to someone, post about it on Instagram, or leave a bad review on Zomato, that they will take us to court. Can she do this? I only want to write an honest review on Zomato where I explain our situation and post the pictures of my sisters arm. Or can she make a case on us?

Q: Dear Sir/Madam, I lived in a building where the real estate management person was rude and unhelpful. I faced issues like cockroach infestation, AC problems, seepage, and more, which I have evidence of through pictures and videos. I posted a Google review mentioning his name, stating he is the worst person I've encountered in 10 years. He has filed a complaint with the Dubai police. I have since removed the Google review and apologized in front of the police. However, he insists on harassing me and threatening legal action. How should I handle this situation?

Q: Dear concern, We booked a photography company last month for my son's birthday party, and the service from the photographer was really disappointing. We posted a Google review stating our disappointment. Later, the company contacted us through WhatsApp to remove the review to avoid legal cases. We removed it, informing them that we would repost it after seeking legal advice. Could you please help me?

Q: Hello, For a defamation case, based on a Google review. If the police require a criminal case filed within 3 months, how does the police prove the point at which the complainant became aware of the review/defamation in order to check it is within the 3-month limit? Thank you

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.

The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).

The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.

The provisions of this Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law, known as the "New UAE Penal Code", governs criminal actions in the United Arab Emirates. The New Penal Code repeals the previous UAE Penal Code (Federal Law No. (3) of 1987 Promulgating the Penal Code).