Questions & Answers
Questions & Answers
4 available 4 • View allClaiming unpaid fees for services provided to a company

2
Q: Respected Sir / Ma'am,
I am an IT service provider. I got a project from one of the companies in Abu Dhabi to perform a System Implementation.
I have completed the project and have raised the invoice for the same, but the customer is not paying the amount. It amounts to about 30000 USD.
I am calling for a Steering Committee meeting as per the contract/proposal terms to resolve the issue of not paying me. The IT team, to whom I am reporting is just not letting the Steering Committee meeting to happen.
I have other projects running in parallel with the same client. I have issued a "Credit Hold" and stopped all activities with proper notice and have all details on email communication. Still, they are not calling for a meeting / trying to resolve the issue...
What are my options to recover the amount? If at all I have to hire a lawyer, what will be the costs for the same?
Would appreciate your advice/recommendations greatly.
Thanks and regards,
Raj


May 6, 2018
1166
Refusal to pay for the job done
1
Q: We are a software company who have signed a contract with a client. The contract expired in Nov. 2015. We continued to work with the client on the project. We received 5 payments out of 7 payments that were due. Each payment was linked to a milestone in the project. Now the client claims the software solution is not up to the quality they want and they want to sue us for damages.
In the contract, we have a clause that says they can sue for a maximum of 50% of the money they paid us. However, each of the 5 payments they made were linked to a milestone of the project contract and the payments that were made were approved by their managers who now claim that the software quality has an issue.
Are they entitled to sue for damages? How can we best protect ourselves?

Jan 30, 2017
1126
Claim for outstanding amounts against provided services

2
Q: Hi,
We are a technical & cleaning service provider. We worked on the facade cleaning of Hotel Apartments and submitted our invoice on the 18th of March 2018.
As per our contract, we receive our payment within 15 days after the submission of the invoice. But this time we are chasing them for the 15 days period which was on April 4, 2018.
Every time we ask, their finance department was replying that the signatory is not available. Yesterday, the 28th of July, we arranged a meeting with their GM and discussed everything with him.
We were shocked that the GM said: "Go to the police, we will not pay you anything." I replied, "Why"? He said, "The management is not willing to pay anything to anyone".
We have the contract with them, a copy of the submitted invoice, and photos of all work progress.
Advise us, what should we do?
Regards,
S. S. H.
Managing Director


Aug 26, 2018
1625
How can we get a company to pay for the services provided?


2
Q: Dear Sir/Madam,
How can we get a company to pay us for the services provided?
We are a medical center in Abu Dhabi that provided round-the-clock PCR services to the staff of a Marine company in Abu Dhabi between July and November 2022.
The credit period for payment has expired more than 4 months ago, and the company has not provided any updates regarding our outstanding payment of over 100,000 AED.



Jun 26, 2023
135
Legal blog
3 available 3 • View allHow to Get Paid if You Are a Small Business? 6
An interview-format article covering the topic of getting paid for small businesses in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 15, 2021
490
How to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
703
طبيعة وشروط أمر الأداء في القانون الإماراتي 2
تبرز الحاجة عند وجود تعاملات بين الشركات التجارية والأفراد لإيجاد طريقة ناجعة وسريعة لتحصيل الحقوق للدائنين، ومنها أوامر الأداء. الأصل حق الدائن في الالتجاء إلى المحكمة للمطالبة بحقه قبل خصمه، و الاستثناء الالتجاء إلى طريق استصدار أمر الأداء. وقد أجاز المشرع الإماراتي لكل من لدية سند دين مستحق الأداء ومعلوم المقدار وغير معلق على شرط أن يسلك طريق أمر الأداء لإقتضاء حقه.
Aug 26, 2021
418
Laws & Regulations
2 available 2 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148443
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75351

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The procedures for filing for divorce on mutual consent 0
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Sep 13, 2022
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My previous employer failed to pay my gratuity. Can I file a case 6 months after resignation? 0
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Can a real estate agency hold a percentage of a property sale until transfer is done? 0
A real estate agency has signed an MOU stating that a 10% security deposit from the buyer and the seller will be kept in the real estate agency and will be released upon transferring the property.
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