Questions & Answers
Questions & Answers
5 available 5 • View allLegal consequences for non-payment of Etisalat bills
40
Q: I have a flatmate who applied for internet in Etisalat, but when he went on vacation he did not come back. Then our flat owner continued it but the internet account was not transferred to his name.
When I got back from my vacation, there was already a new flat owner. She removed the existing internet in our home because she applied for a new account. That was almost 2 years ago.
Now, I don't know why Etisalat is texting and calling me that I have to pay the amount due and they initiated a legal action and travel ban on me. Tahseel messaged me about this.
Please, can anyone help me on what I can do?

Feb 4, 2018
64435
Travel ban for etisalat payment due bill
13
Q: Hi Ma'am,
I have received Tahseel mail for a travel ban. Actually, since May 2017, I am in my home country because my company was shut down.
So what I am asking, would you get a travel ban because of an unpaid Etisalat home internet bill?

Oct 31, 2018
2944
Legal consequences of unpaid Etisalat bills
100
Q: I had a pending payment of AED 2656 for Etisalat, but due to some financial issues, I couldn't pay it for a long time. Now they have finally told me about legal action or travel ban.
Please tell me how I can get out of this problem.

Nov 5, 2017
103673
What to do against a claim from Etisalat for bills despite failing service?

0
Q: Dears
I took a wireless account from Etisalat and they were not giving the service properly so I asked them on 3rd day they told me to do troubleshooting by application but still it was the same.
Then I contacted them to cancel the account on the 5th day but they said I need to get a technical complaint number which I was not getting from them.
So I called the salesperson and he came to my home and changed it with the landline and told me that he will cancel the wireless account in 3 months.
After 5 months, Etisalat came back to me and asked for payments and told me that if I do not pay, they will block all my other connections even though I didn’t receive any invoice or reminder from Etisalat.
Now the legal team of Etisalat sent me the below email:
• Negative impact on your credit score with the Al Etihad Credit Bureau of UAE limiting your access to credit facilities with banks and financial institutions.
• Limited opportunities in setting up a business in the UAE.
• Limited job opportunities.
Can anyone help


Apr 26, 2023
145
Can I travel outside Dubai if I have unpaid Etisalat money by postpaid subscription?


2
Q: I owe Etisalat money by postpaid subscription.
Will I be able to leave Dubai for an emergency vacation or will I be held at the airport?



May 17, 2024
815
Legal blog
2 available 2 • View allUAE Travel Ban: What You Need to Know 164
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
136999
What is a Travel Ban & How Does it Work in the UAE? 13
An interview-format article covering the topic of the travel ban and reasons leading to it in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 9, 2020
6669
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148582

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كيف يمكنني الاستعلام عن قضية إبعاد أمني ومحاولة العودة إلى الإمارات؟ 0
السلام عليكم،
أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك.
في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة.
أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات.
أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع.
شكراً جزيلاً.
May 1, 2025
26
Can my sister file a claim for compensation after a criminal case for sexual harassment? 0
Hello,
My sister filed a criminal case against her employer (sexual harassment), and it is already with the Public Prosecutor.
Her employer refuses to compensate her at all. Can we file a civil claim? When should we do it?
Can we still file a civil claim after the judgment of the case?
Apr 25, 2025
57
What should I do if the company cuts my salary by 60% without my consent? 0
Hello,
I'm a Malaysian and have worked with a company registered in Dubai. I'm based in Malaysia and have been working with them since 2008.
Recently, the company has been facing financial trouble and offered me a 60% pay cut, which I did not agree to. I offered them two options: to temporarily cut my salary by 20%, or to pay me retrenchment compensation based on my contract (which is based on Malaysian law).
Please advise me on my next course of action if the company cuts my salary by 60% without my consent.
Apr 24, 2025
45
What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
Apr 25, 2025
58
هل يمكن الزواج من إماراتي عسكري متقاعد عالمعاش بدون تقديم موافقه من جهه العمل؟ 0
السلام عليكم
هل يمكن الزواج من إماراتي عسكري متقاعد عالمعاش بدون تقديم موافقه من جهه العمل؟
وإذا تم الزواج فعلاً، هل يتاثر الزوج أو يتعاقب؟
وفي حال لم يقل الزوج مكان عمله، هل المأذون له طريقه ليعرف جهه العمل؟
هل يمكن الزواج عن بعد إذا كان الولي (الأخ) خارج الإمارات ولا يحمل هويه إماراتيه؟
وهل يجب فقط الشهود من نفس جنسيه الزوجة؟ هل هذا شرط ؟
واذا لم يتوفر، لا أستطيع تقديم طلب نهائي من شهود جنسيات أخرى مع العلم أن الزواج خارج المحكمة مع مأذون في عجمان.
مع العلم أن الزوج إماراتي متقاعد والزوجه أردنية (مطلقه مع شهادة طلاق صادرة من وزارة العدل بينونة كبرى) وشهادة وفاة ولي الأمر (والدي) من الإمارات، وفحص طبي من الإمارات.
Apr 24, 2025
38

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I received a judgment in my favor from RDC that awarded me legal fees. Does this include lawyer fees? 0
I have received a judgment in my favor from RDC that awarded me legal fees.
However, RDC says that legal fees do not mean lawyer fees; they are RDC fees only.
Is this correct?
Feb 14, 2025
125
The public prosecution appealed a judgment to increase the fine I already paid. What do I do now? 0
Good afternoon,
Thank you for your time.
The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine.
Can you please explain what happens during a criminal case appeal hearing for me as a defendant?
Will I be asked questions?
Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response?
Thank you again for your time.
Feb 7, 2025
189
Can we give a salary certificate to a new hired employee before he starts to open a bank account? 0
Dear lawyers,
The new employee will start on June 1, 2025. However, he would like to open a new bank account in the UAE thus asking to provide the salary certificate mentioning his salary in AED and if possible not mentioning the start date.
Legally, can the company provide such a certificate?
Feb 4, 2025
155
I received a termination letter from my company for restructuring. Is this considered arbitrary dismissal? 0
I received a termination letter from my company on January 31st, 2025, with a one-month notice period, stating my last working day as February 28th, 2025.
The reason given for the termination is "considering the current business scenario, the company has considered measures to reorganize the business."
Could this be considered arbitrary dismissal?
Am I entitled to any compensation or benefits from the company as a result of this termination?
Feb 5, 2025
137
Do I need to hire a lawyer if I found I have a marital case against me in the court? 1
By checking in Al Adheed, I have found there is a marital matter case against me in Dubai Courts. There is a hearing date for next week and the time mentioned in the case status with a link for an online hearing.
However, I have not received any message from Dubai courts regarding this by mail or phone. I have all contact details updated with EID. In this case, what should I do?
I don’t know what the case is about.
Should I hire a lawyer or I can attend the hearing by myself?
Please do suggest options.
Feb 3, 2025
115
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